Atlanta: Brown's Chem-Dry

Phone: (404) 688-3003
Website: www.chem-dry.net...
Atlanta: Brown's Chem-Dry Atlanta: Brown's Chem-Dry : Carpet & Upholstery Cleaning, Atlanta, GA


Review
Reviews: 2

Posted on 1/27/2012

Perfect job
I am really happy with the customer service and the excellent ability to Clean our carpets and and furniture, got everything perfect and we are picky, you would have had a different kind of review if it merited it, so.. you earned every bit of 5 stars.
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Atlanta: Brown's Chem-Dry replied on 07-01-2012
Thanks Mr Tillman We greatly appreciate your business, we have cleaned several times for you I believe so again thank you for your continued patronage, Patrick Idol - Owner - Browns ChemDry


More Reviews
Reviews: 1

Posted on 2/20/2012

Great Company
It's about time I was able to find a company that was friendly, on time and was able to get out the pet stains and oders from our carpet. I will be using this company again.
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Atlanta: Brown's Chem-Dry replied on 07-01-2012
Thank you for the great review, sorry it has taken me a minute to respond, I have been in the field training a few new guys and have not had been able, so thank you for the review, glad to be of service and if we can help again please let us know. Patrick Idol - Owner - Browns ChemDry
Reviews: 1

Posted on 11/27/2011

Excellent job will have again
We will use your company again, went out of their way to make sure everything we perfect and we were satisfied with the work. Even followed up with a phone call and really went the extra yard to ensure quality and service.
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Atlanta: Brown's Chem-Dry replied on 07-01-2012
Thanks for the great review. Patrick Idol - Owner - Browns ChemDry
michael1066
Reviews: 22

Posted on 11/9/2011

Never a response
I have sent in two requests for a quote to have my carpet and tile cleaned. No response from the company. Very poor customer service. Don't offer free estimates on your website if you won't respond to potential customers!!
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Atlanta: Brown's Chem-Dry replied on 11-27-2011
Hello Michael My name is Patrick Idol I am the owner, could you please email me at brownscd4@yahoo.com I would like you to email me with your phone number and name and we will be happy to help you out, sometimes the chem-dry email system reroutes the email to a different franchise in Atlanta even if you want us if we don't cover the area the headquarters does this automatically now that this has been brought to my attention I will personally get to the bottom of it and if this has been an error in our behalf then I will personally come clean you and make sure it is immediate and even though you have left us a one star review I would hope to be able to personally come and reconcile and make sure we can earn all five. The reason I ask to email me your info is so we do not have a bunch of calls to you or spam emails, so feel free to call or email and ask for me and if I am not in please leave contact info and I will return your call very shortly. I apologize for your inconvenience and the dropping of the ball somewhere but now you have my attention and I would personally like to make it right. Thank you Patrick Idol - Owner - Browns ChemDry 404-688-3003
Reviews: 3

Posted on 11/6/2011

Consistent Quality
Will definitely use this company again, as I have used them several times in the past. Their prices for a minor water clean up and carpet cleaning are far less than the green team.
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