High Priority Plumbing and Services, Inc. is a fully licensed and insured company operating in the state of Georgia. We believe in providing the best possible service to our customers while also providing a very competitive price. We believe in doing the job right the first time. At High Priority Plumbing and Services, Inc, our slogan is "Our Customers Are Our Priority". We operate our company by this rule each and every day as we provide plumbing services to our customers.
The next time.. you are in need of an honest, quality providing master plumber, contact High Priority Plumbing and Services, Inc.
Licensed and Insured. Owner Brian Simpson is a Master Plumber licensed by the state of Georgia. Member BBB. Member Conyers-Rockdale and Newton Chamber of Commerce.
* By Appointment Only
* 24-Hour Service Available
Updating your existing toilets to high efficiency toilets will reduce your water consumption and will save you money on your water bill. Also, tankless water heaters are more energy efficient compared to others!
Excellent service experience! The representative (Cory) was timely, demonstrated integrity, character and job knowledge which made for a favorable service experience. I plan to be a loyal customer... for years to come! THANK YOU!VIEW MORE »VIEW LESS »
I had an issue with my basement bathroom and Micheal came out and fixed it. He knew right away what it was and was fast and efficient I appreciate it thanks!
Please see my review below. As I said the technician came and left with out fixing the toilet. Said there was no problem. another plumber came and fixed it. Now we have pictures to prove that the high priority plumber missed very obvious repair. Not only that some how he transferred all the feces and water from the basin to bath tub with out our knowledge. IMO that is not just unprofessional, that is a crime with a toddler living in the house.
Posted: 3/01/2012 • Last edited: 4/02/2012 • Link to this review
Excellent service experience! The representative (Cory) was timely, demonstrated integrity, character and job knowledge which made for a favorable service experience. I plan to be a loyal customer for years to come! THANK YOU!
Services 3 plumbing issues
Area Locust Grove, GA
Cost Less than $250
Date April 2016
Posted: 4/27/2016 • Link to this review
Thank you High Priority Pluming Michacel and Jason were excellent, I appreciate the fact that Michael explained to me how to use and work the water heater. Great customer care and service. Thank you Ms Owes
High priority pluming installed a new water heater
Area Covington, GA
Cost Less than $250
Date April 2016
Posted: 4/15/2016 • Link to this review
Since having my water heater replaced by a friend of the family, I began having issues with water pressure. I thought it was the water heater. I dealt with it for 2 years. The last straw was when I tried taking a shower while the washing machine was being used. The shower came to a halt once the rinse cycle came on. I was referred to High Priority Plumbing by my warranty company. The technician Dakota Bolt showed up well within the time range they had given me. He fixed the first problem and then discovered there was another problem with the way the heater had been installed. My water heater had not been properly installed and was not up to code. Dakota worked very hard to get everything up to code and working properly. I felt so bad because it was a Friday evening and he had to be here much longer than he (or I ) anticipated. But he patiently explained everything to me and showed me where all the problems were. He also explained what to look for in the next few days. He was so helpful, courteous, and professional. But the best thing is I can flush the toilet and then wash my hands immediately, instead of having to wait until the tank fills before I can wash my hands. Thanks Dakota!!!
Replaced pipes and valves on the water heater. Installed an expansion tank.
Area Covington, GA
Cost $500 - $999
Date April 2016
Posted: 4/01/2016 • Link to this review
High Priority Plumbing is definitely my go to plumber. Dakota was able to correctly diagnose my water line leak and made sure it was taken care of promptly. He was professional, courteous, and followed through with my insurance company in a timely manner. My problem was definitely a "High Priority" with Dakota.
Posted: 3/13/2016 • Link to this review
My sewer was backed-up into my house, it needed immediate attention. Dakota came out to meet me. He quickly saw the problem and suggested to located the area and replace the new line. After decision has made, Dakota and CJ start dig the line in the morning from the house all the way thru parking lot to located the blockage area and installed a new line, he worked non-stop under the ice rain which was raining for 5 hours with the temperature around 50 degree. At 6 pm, he fixed my sewer, install a new clean out line in the same day as he has promised. Dakota was very friendly, professional, knowledgeable, helpful and hard working. I felt so lucky to have him fixing my problem. I would request him again should we have problem in the future and highly recommend this company High Priority Plumbing to my friends.
Posted: 3/09/2016 • Link to this review
HPP is the best, and Dakota was amazing! They are definitely our go to plumber from now on! We were without hot water and they sent Dakota out on a Sunday. He quickly diagnosed the problem, got the parts ordered, and came back to fix it once the parts came to our house. He was very understanding of our situation and I would request him again should we have another problem... Even if we have to wait! I give them 5 stars and would HIGHLY recommend this company to anyone.
Posted: 2/10/2016 • Link to this review
I have low expectations for in-home service company's but High Priority has set the bar. From the first call to the main office to schedule an appointment to the on time appointment by Eric Jenkins, my service tech, I receive outstanding service. Friendly, professional and affordable are not the words often used to describe a service company but these guys are just that. I highly recommended this company. AS for Eric, He rocks!
Posted: 1/28/2016 • Link to this review
I have tried a couple of other companies but this company is the best by far. Benjamin was the person helped me and so nice and respectable. First of all, they showed up on time and they don't try to rip you off and they know how to fix it properly. Have had bad luck with a few but am sticking with this company and would recommend Ben and this company for my friends and using for my other property as well. I was struggling with the issues I had for 3 weeks and 2 other companies I tried just ripped me off but this company and Ben fixed it at one shot and no hassle or head ache at all. Wish I found this company before. Thanks Ben and High priority plumbing service. I don't write reviews at all but I have to do it for this company to make sure other people gets benefitted as well
Posted: 1/23/2016 • Link to this review
High Priority had a technician out to look at my hot water heater within 24 hours. The Tech, Ben, was able to diagnose and resolve the problem where other companies had failed. High Priority will be the first company I call in the future thanks to their employees.
Posted: 11/24/2015 • Link to this review
Michael came early and was very helpful. He got me the help I needed. My issue turned out to be more than plumbing so Michael made the necessary calls to follow-up with my home warranty company. I appreciate all the help he provided to me.
Posted: 11/17/2015 • Link to this review