Air Conditioning by Jay inc.

Air Conditioning by Jay inc. Heating & Air Conditioning
Phone: (602) 635-4949
Fax: (480) 998-5841
Email: Email this business
Website: www.dialcomfort.com...
Air Conditioning by Jay inc. Air Conditioning by Jay inc. : Heating & Air Conditioning, Scottsdale, AZ



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Review
Reviews: 1

Posted on 3/3/2012

You're kidding me....
Only way to put the air handler in the attic was to cut a hole in the wall near the ceiling to fit it through (per Steve Flaherty). He says, "We have a "drywall guy" that can repair/paint the wall as it was before the installation. He'll come by during the install to give you an estimate and will return the next day to do the actual repairs." Ok...let's schedule. AC by Jay techs, Steve S., Josh S. came out, cut a approx. 3ft x 3ft hole in our wall, installed the unit. Drywall guy is MIA. Steve S. says, "drywall guy is supposed to be here.". I said, "I was told the same thing." I called the office numerous times within the last couple of days, (can you say "run around?") with the last call being connected to BJ and he said I'd be contacted by noon today with an update. It's 10:15 pm....nothing. I just don't understand how come they couldn't have just told us up front that we have to schedule our own drywall repair instead of insinuating they have a guy to do it that would make this a smooth transaction.

3/12 UPDATE: The drywall guy finally called the 5th but I'd hired someone and it had been repaired. BJ contacted me on the 7th, apologized and reimbursed me for the cost of the drywall repair. That's how you do business! Thank you!
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Reviews: 1

Posted on 4/11/2014

always reliable
We have been clients of AC by Jay for years and always received excellent service. Ralph Hernadez came for plumbing inspection and was very informative and helpful. Wonderful service.
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Reviews: 1

Posted on 4/11/2014

RELIABLE AND PROFESSIONAL
Have used this firm for years and will continue to do so because of their technicians and prompt services.
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Reviews: 1

Posted on 4/4/2014

Great service and they work with your schedule
Chris Galle technician #415 had such a great attitude! Thanks for reviewing our options with us!!!!!
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Reviews: 1

Posted on 4/4/2014

Great Service
Charley Lyons provided excellent service. He was prompt, thorough and professional. AC by Jay employs well trained techs.
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Reviews: 1

Posted on 4/1/2014

Very customer service oriented company
yesterday we had Eric Baker come out to check our A/C for a checkup. He was very professional and courteous. He was on time, he actually came early which was nice. I have had nothing but satisfaction with this company as far as A/C goes. They may not be the cheapest, but they value their customers and go out of their way to help you when you need it.
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