QCare- Carpet, Windows & Maid Cleaning Carpet & Upholstery Cleaning

QCare- Carpet, Windows & Maid Cleaning

(770) 594-1836 www.qcare.com

1241 Canton StreetRoswell, GA 30075 map it »

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Business overview

QCare is a family owned professional cleaning company committed to providing superior cleaning services, at affordable prices, with the highest level of customer care. Since 1997, we've been Atlanta's first choice for fine carpet cleaning, area rug cleaning, upholstery cleaning, window cleaning, maid cleaning and other home cleaning services. With over 7,500 loyal clients in Atlanta and the northern Atlanta metro communities, we know what it takes to provide the very best care and service to.. every client, on every job, every day!

QCare cleaning services are individually managed under three distinct service groups to ensure that you are being served by technicians that are specifically trained, certified and equipped for each cleaning service we offer, including carpet & rug cleaning, maid service and window cleaning. All of our employees (never subcontractors) must pass extensive background checks and are uniformed, fully insured, clean-cut and fluent in English. Our Customer Service reps can assist you with any of our services to ensure a smooth and seamless experience when booking, scheduling and managing your cleaning appointments.

QCare Gets Carpets So Clean the Manufacturer Approves

Our exclusive Q12 Carpet Cleaning System, IICRC Certified Technicians, and top-of the line cleaning equipment provide the ONLY cleaning method required by all major carpet manufacturers. Most importantly, it yields the most thorough deep cleaning results available utilizing Fresh-Water Extraction and plant-based GREEN cleaning solutions. No marketing gimmicks - "magic water" or sponges. We offer FREE subsequent visits for Accidental Food and Beverage Spills for one whole year with 3M Scotchgard treatments! NO OTHER CARPET CLEANER will give you such a warranty!

QCare's industry leading carpet cleaning techniques are also effective on area rugs, fine carpets and upholstery. Whether you need a single room or an entire home cleaned, QCare technicians will leave your carpets looking as fresh as they day they were installed.

From Atlanta to Alpharetta to Norcross QCare Maids Get Homes and Offices Clean

Our Premier Maid Cleaning Service provides household cleaning with a focus on highly personalized service, quality of work and cleaning consistency while utilizing environmentally friendly cleaning products. We offer weekly, bi-weekly and monthly scheduled services; as well as one-time and move-in move-out appointments.

Our maids work in pairs, ensuring a thorough and efficient job. Best of all, we're pet friendly! Not only will our maids clean to your satisfaction using cleaning products that are environmentally safe for family and pets, they will make sure there are no lingering pet odors.

QCare Makes Windows Shine

Our Window Cleaning Service includes hand washed, towel dried window cleaning (Inside, Outside & Storms), chandelier and fan cleaning, gutter and downspout cleaning, and house, pavement & deck pressure washing; all performed by our experienced fully insured employees - we never use subcontractors. Attention to detail, reliability and our dedicated customer service team guarantees you the best cleaning experience in Atlanta.

One Cleaning Company, Many Cleaning Services

QCare is bonded and insured and serves the entire northern Atlanta suburbs, including Roswell, Alpharetta, Milton, John's Creek, Marietta, Suwanee, Duluth and Norcross. From our professional, trust-worthy technicians that you will feel comfortable inviting into your home to our award winning customer service with complete follow-up to make sure your appointment met all of your expectations, QCare is the BEST value among any carpet, window and maid cleaning choice available.

Our 100% Money-Back Guarantee ensures your complete satisfaction.

Please call us today! 770-594-1836

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Rooms & Areas

  • Attics
  • Basements
  • Bathrooms
  • Bedrooms
  • Closets
  • Garages
  • Kitchens
  • Living Rooms
  • Offices
  • Patios & Decks
  • Roofs

Items Cleaned

  • Antiques
  • Baseboards
  • Blinds
  • Books
  • Carpets & Rugs
  • Ceilings
  • Chandeliers
  • Doors
  • Drapes
  • Fans
  • Floors
  • Furniture & Upholstery
  • Lights & Fixtures
  • Mirrors
  • Pictures
  • Sinks
  • Stairs
  • Walls
  • Windows

Schedules

  • Bi-monthly
  • Bi-weekly
  • Daily
  • Emergencies
  • Monthly
  • Occasionally
  • One Time Only
  • Seasonal
  • Weekly

Services

  • Carpet & Rug Protection
  • Carpet Or Padding Installation
  • Carpet Repair
  • Carpet Stretching
  • Color Restoration & Dyeing
  • Commercial Cleaning
  • Emergency Service
  • Estimates
  • General Cleaning
  • Leather Cleaning
  • Pick Up & Delivery

Commercial

  • Exterior
  • Hand Washing
  • Interior
  • Light Fixtures Cleaned
  • Mid-rise Buildings
  • Office Space
  • Pressure Washing
  • Retail Space

Carpet & Rug Types

  • Car Carpet
  • Cotton Carpets
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Silk Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Cleaning Types

  • Commercial Cleaning
  • Disinfecting
  • Dusting
  • General Cleaning
  • High Pressure Washing
  • Odor Removal
  • Polishing
  • Residential Cleaning
  • Shampooing
  • Stain Removal
  • Steam Cleaning
  • Trash Removal
  • Vacuuming

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Marietta
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Tucker
  • VA Highland/Morningside
  • Woodstock
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Specialized Cleaning

  • Allergen & Dust Removal
  • Flood & Water Clean-Up
  • Mildew Removal
  • Pet Stain & Odor
  • Repair Bleach Spots
  • Spot Removal

Specialty Cleanup

  • After Construction
  • After Parties
  • Environmentally-Friendly
  • Move Ins & Move Outs
  • Seasonal Cleaning
  • Water Damage

Residential

  • Chandeliers Cleaned
  • Exterior
  • Gutters Cleaned
  • Hand Washing
  • Interior
  • Light Bulb Replacement
  • Pressure Washing

Cleaning Methods

  • Child & Pet Safe
  • Dehumidifiers
  • Fast Drying
  • Hot Water Cleaning
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • PH-Balanced
  • Protectants
  • Steam Cleaning
  • Truck Mounted System

Kudzu's "Best Of" Winner

2012, 2013

Credentials

QCARE holds "Certified Firm" status with the INSTITUTE OF INSPECTION, CLEANING, AND RESTORATION CERTIFICATION (www.IICRC.org), and as such has pledged to implement advanced training programs for certification of all Technicians engaged in providing services to the customer in cleaning and restoration and has pledged its support in maintaining a professional attitude in the conduct of its daily business at all times; providing our customers with the highest degree of professionalism possible.

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 9:00am
  • 2:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1996

Documents

[PDF] Q Care Proof of Insurance
[PDF] SHAW REQUIRES Hot Water Cleaning to Maintain Warranty
[PDF] Mohawk Carpet Care Guidlines Recommends Hot Water Extraction Cleaning Method used by QCare
[PDF] BEAULIEU Recommends Steam Cleaning ONLY
[PDF] Carpet & Rug Institute - Certified Seal of Approval

Green Credentials

QCare uses ONLY organic green cleaning solutions for all carpet, upholstery, rug and maid cleaning; solutions that help keep your home clean and offer the safest and most effective clean on the market today. Our organic green cleaning solutions have been extensively tested in our training lab and we are excited to let our customers know that they actually clean better than our previous solutions!

Languages Spoken

  • English

Reviews

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Great service, 7/05/2014

Our oldest dog had an accident in our master bedroom, and I was so worried that the smell would never come out of the carpet! The technician (David) was very professional, and we can't even tell that... the dog had an accident. We've used ZeroRez before, and I don't think their carpet cleaning service did as good of a job as QCare. I will definitely recommend this company to family and friends. My husband and I love to show support for small businesses as well. Thanks QCare!

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Fantastic Service, 6/23/2014

Really great service and my carpets look amazing. Daniel did an awesome job getting out some carpet stains that have been there for some time. Very professional and quick. On time. For the service... that we received, the price was very reasonable. Highly recommend!

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Videos & Photos

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Video (1 video)

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Photos (25 photos)

  • Great Upholstery Cleaning
  • Certified Technicians
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  • We take care of your home with our maid services
  • Each cleaning appointment begins with a pre-inspection with our customer.
  • We then vacuum all high-traffic areas to be cleaned.
  • We treat individual spots with the appropriate commercial spot cleaner.
  • We move most furniture before we clean and then replace it on blocks or tabs after the cleaning.
  • Our superior equipment and exclusive Q12 Cleaning System provide fantastic results with no residue.
  • QCare is an IICRC
  • FREE Lifetime Supply of Our Exclusive Spot Out Kit w/Every Cleaning
  • Furniture Carefully Replaced in original location with tabs
  • Corner Guards are placed to prevent damage to walls
  • We install door boots to seal door at hose entrance
  • High Powered Extraction of pet contamination from deep into pad & subfloor
  • Chandeliers Cleaned carefully by hand
  • Windows Cleaned Carefully by Hand - Sills wiped
  • Grout Pre-treated and cleaned using high power surface cleaner
  • Roof Cleaning to remove ugly black stains &algae
  • High Power Surface Cleaner to remove tough stains on Driveways & Walkways
  • Before & After Pressure Washing
  • Gutters Cleaned by Hand & Debris Bagged & Removed
  • Most Area Rugs Can Be Cleaned in Your Home
  • Personalized Maid Cleaning Service focused on quality of work,consistency and reliability.

Linked Review

dorngirl

Reviews: 1

Great Experience

Had a great experience getting my carpet cleaned! Would highly recommend as they are very easy to work with, extremely professional, and most of all reliable.

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More Reviews

K_Brunner

Reviews: 1

Great service

Our oldest dog had an accident in our master bedroom, and I was so worried that the smell would never come out of the carpet! The technician (David) was very professional, and we can't even tell that the dog had an accident. We've used ZeroRez before, and I don't think their carpet cleaning service did as good of a job as QCare. I will definitely recommend this company to family and friends. My husband and I love to show support for small businesses as well. Thanks QCare!

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ajbrewster75

Reviews: 1

Fantastic Service

Really great service and my carpets look amazing. Daniel did an awesome job getting out some carpet stains that have been there for some time. Very professional and quick. On time. For the service that we received, the price was very reasonable. Highly recommend!

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jajadawg

Reviews: 1

Satisfied Customer

David did an outstanding job. Carpets look like new. Have used others but this was by far the best. Will use again soon.

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missmarym

Reviews: 1

QCare saved my day!!

After being let down by Zeroez (they were scheduled for last Friday between 2-5 - I was moving out & waited in an empty house with no electricity or internet from 2-5. no show. So Monday morning I thought they'd run right out to fix their wrong (not) - they had offered Tuesday or Wednesday, which was unacceptable, as I would have lost my security deposit. SO, I called a few places. QCare is the only one who ANSWERED the phone with a live person, had great, reasonable rates, and sent a truck right over. QCare did not try to sell me extra products or raise their price from the original quote. The technician they sent was Daniel. He was a professional. My rugs were perfectly clean & smelled great two hours after I called them!! I cant give them a high enough rating. Their workers were quick, hard-working, trustable, clean-cut, personable and did an excellent job.

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mgriffin182

Reviews: 1

Prompt and Efficient

Used them many times in the past for carpet cleaning and always first rate. Our carpets come out very nice and with our pets they are odor free.

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bpodwojski

Reviews: 3

Pet Stains/Smell GONE!

Thank you so much QCare. My house smelled awful from all of the accidents my dog had. 100% clean and the smell is GONE!!!

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emilykay

Reviews: 1

Good value for the money

Kelly and Torre have done a great job for me - they are detailed in the cleaning and the whole house feels fresh and clean when they leave.

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Palisade

Reviews: 1

QUALITY SERVICE From Q CARE!!!

I can't say enough for the awesome job that Andrew and Pat and how professional they are to make sure it is "right" for the customer.

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lynda b

Reviews: 3

Rapid Response, Thorough Response.

Hired these folks to get ready for my daughter's First Communion party. The price was right - check. They showed up on time - check. The maids were so courteous and extremely thorough. They took good care of our house. And... SURPRISE, the boss lady showed up because we were new customers to check on her girls and us. This is customer service folks! We will be engaging QCare for regularly scheduled service going forward.

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CoxCustomer

Reviews: 1

A Great First Impression!

This was my first experience with QCare - I was thoroughly impressed! David was professional, knowledgable and very customer-focused. He took his time and paid attention to the details. David did an exceptional job with my carpet cleaning - the carpet looks fantastic. I will definitely recommend QCare to friends and family; and, will use again for my carpet cleaning (and other cleaning) needs.

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BSGINC

Reviews: 6

We dont work in the rain

Cant work in the rain. When I schedule my powerwashing no one mention that we do not work in the rain. I understand if its thudering and lighing but it was just sprinkling. When they call the caller id never mention it was Qcare. The customer no service person said the window washing crew does not wrork in the rain. I never order window washer I order power washing. She never offered a solution never called in advance to see if we still wanted the job. No one I mean no one could help me solve the issue. Do not use this company the comminication with the customer is not clear and the scheduling does not disclose all the facts how they work and if they every work for the customer.

QCare- Carpet, Windows & Maid Cleaning replied on 12-14-2013

This customer was scheduled for a house pressure washing service with an arrival time between 12 -3 P.M. Our Service Manager called around 9 A.M. to inform the customer that we would like to re-schedule his appointment due to the heavy rain which presented an unsafe working condition for our work crew. The customer became belligerent and insisted we try to come out so our manager held the crew back for a couple of hours to see if weather conditions would improve. At around 12 P.M. the rain was still heavy at our office so we called to inform the customer that we must cancel the appointment and reschedule for a better time. He was rude and ugly with our service manager and showed a complete disregard for the weather conditions and the safety of our employees. We work very hard to provide the best service and customer experience for all of our customers but we will not compromise the safety of our employees.

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Garciakh

Reviews: 1

Removed impossible carpet stains!!

QCare not only came the day of my emergency, but they arrived early! They were able to remove our pet's (injury) blood stains from our carpet and upholstery. They were very thorough, professional and considerate of my house and furniture. I can't thank them enough! I will definitely use them in the future.

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ScrapKudz

Reviews: 1

Professional, Courteous, and Thorough : )

Thank you to Qcare and the team of Amy and Amy! Your work was thorough and efficient. It's great that you provide all your own supplies and equipment. Grateful for your services!

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Gladis

Reviews: 1

Cleanest in Town!

Amy and Amy are amazing! When we switched to Q Care we hadn't been happy with our old cleaning service--no more cobwebs, dirty floors or overfilled vacuum cleaners! They ask for feedback, are always on time, and we get email reminders! Love QCare--Ask for the Amy's, you won't be disappointed!

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BEFisher

Reviews: 1

Perfect Helpers

I've been using q-care for a couple of years now. I find that with traveling for work and going to school at night, leaves me with little time for cleaning up around the house. The ladies of Q-care are perfect for keeping my place looking like an adult lives there, well at least some of the time. Amy and her crew are my perfect little helpers. Bruce Fisher, Atlanta 11/2013.

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Great Upholstery Cleaning