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Ecosystems Services, Inc.

7412 Mid Broadwell Trce 
Alpharetta, GA 30004
Phone: (678) 733-9746
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Ecosystems Services, Inc. Ecosystems Services, Inc. : Sprinkler Systems, Alpharetta, GA



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Review
Reviews: 1

Posted on 5/1/2012

Excellent Installation and Customer Service
A couple years ago, we had some landscaping done. David Robertson was recommended to us by our landscaper and he did an excellent job installing a new sprinkler system. He is very professional, knowledgeable, friendly, and trustworthy. I have had to call him with a few questions since our installation and he is always responsive, helpful, and willing to come by if I need him to. He just came out and replaced a sprinkler nozzle for free even though I know he had many bigger jobs he was working on. I would recommend David to anyone and we will definitely use him in the future.
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Reviews: 3

Posted on 4/30/2013

Great service
This company provides excellent service. David was prompt and took care of the problems with our sprinkler system with a nice attitude and a smile. It is a pleasure to find this level of service!

DCE
Smyrna, Ga.
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Reviews: 4

Posted on 4/5/2013

Not Even a Return Phone Call
I had a similar experience as TN2012. Over a two-week period, I left two phone messages. Not a one was returned. I probably should have said I had an expensive 5-acre install job instead of a simple repair need. It's obvious this guy picks and chooses his customers. That's fine but don't advertise repair services if all you want to pursue are the expensive install jobs. By the way, I went to one of your competitors who actually answers their phone. Appointment set and they'll be out here next week.
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Ecosystems Services, Inc. replied on 04-30-2013
I am the owner, the person responsible for returning phone calls and the one who meets with all new customers. My office number is actually my cell phone number. I attempt to answer all in coming calls directly. Many of my customers greatly appreciate this service. During this period, I was on a 9 day cruise with my family. Balance of family and work is a value I personally believe in. I did listen to voicemails and return important emails during my family cruise. I even returned voicemails that I considered important emregencies. A broken head in the yard of a new customer did not constitute interferring with my family time or incurring international calling rates. This individual does not know my business or how I choose to operate it. FYI, small service repair jobs are usually easier and more profittable than the large installation projects. I believe in Karma. My hope is this individual did have one of my competitors do their repairs, received poor workmanship and got "ripped off" in the end. Karma served.
Reviews: 4

Posted on 11/7/2012

GREAT WORK DONE BY GREAT PEOPLE
David returned my call the next business day and set an appointment. He showed up on time and gave me a very professional evaluation and estimate for the job. He and his crew showed up as promised and finished the work quickly and under the estimate. His crew was as polite as any I have ever seen and their work was beautiful. They cleaned up after the job and you wouldn't even know they were here. Excellent value and exceptional work.
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Reviews: 1

Posted on 10/8/2012

Superior Professional Outstanding Customer Service
If I could give this company a thousand stars I gladly would. I'm 110% satisfied with their service. They're reliable and returned my call promptly. Dave should hold seminars (for a fee of course)and teach other companies what customer satisfaction is all about-yes, he's that Excellent.Had sprinkler issues and he never misled me into racking up unnecessary expense when he came to repair it. If only I could find other reliable and honest small business owners like thiswhen I have AC, plumbing, lawn, & electrical issues, I'd be quite at ease. Ecosystems Services, ROCKS! HIGHLY RECOMMEND!...
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Reviews: 3

Posted on 10/4/2012

Great Service
I just recently bought a home and thought I might have a leak in the sprinkler system. Dave came out reviewed the system, really educated me. He set my system so that it would be cost effective. Awesome guy! Awesome service. He really stands behind his work.
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