AVI's Buckhead showroom has achieved EarthCraft Light Commercial certification for design and construction practices that contribute to energy-, water- and resource-efficient commercial development in the Southeast. AVI has achieved Sustainable Forestry Initiative? (SFI?) Chain of Custody Certification and Forest Stewardship Council? (FSC?) Chain of Custody Certification to ensure responsibly harvested wood products for sustainable building.
Replaced windows & doors for every opening in my house 3 years ago - over 50 windows & doors. Sales & installation could not have gone better. Every promise made was kept - delivery, schedule,... installation, clean up & service. 3 years later, we noticed a leak coming from one of the large picture windows in our den. Called one day to ask about repair under warranty & they were here the next day to address the issue. They not only do wonderful work when they are selling you their product, but they stand behind it when/if an issue arises. You won't go wrong trusting this company!! And I forgot to mention how beautiful & energy efficient the windows actually are.VIEW MORE »VIEW LESS »
For several years I fretted over our windows that were rotting or becoming cloudy. I interviewed several different companies. Finally the decision was made to go with AVI. They replaced all but two... of the windows in my house. Architectural Visions, Inc. was professional from the sale of the windows by Josh Brandt to the follow-up to fix various issues. Stephen, Ryan, Todd and Ken were pleasant and respectful of me and my home as they installed and cleaned up. At the end of the day, every bit of debris was removed and the floors swept. Charles Lorentz came out to inspect the job. He listened to my concerns and made sure the issues that I had were resolved in a manner that made me content and thankful for his expertise. Scott put on the track for the screen door and it slides like a dream. My husband is happy to have the screen. Scott and Charles checked out a window downstairs that wasn't closing properly. When Scott couldn't fix it, he put in a work order for a new sash. Marvin windows are great. I love the way they operate and look. The warranty gives me peace of mind. The professionalism of the folks at AVI, especially their follow-up, gives me confidence in the future knowing that none of us are perfect and issues may come up. I expect that they will take care of any problem that arises.VIEW MORE »VIEW LESS »
AVI Marvin had amazing customer service. Everyone from sales to installation was on time and quick to return calls and email. I have Pella windows in part of my house and was debating on getting Pella in the remaining part. After having issues with Pella honoring their warranty, I am glad I went with Marvin. The windows are nicer and easier to open and clean. The service team was fantastic. The installation team did a great job. They were great guys and I had to run a quick errand and I didn't feel bad about leaving them alone in my house for about an hour.
No doubt window replacement is a substantial investment. Every salesman conceded the product line from avi was superior. They priced competitively. Yet, the highlight of the experience was the people. The installation crew was outstanding and I couldn't be more satisfied with the experience, product, value, and results.
We wanted to share our experience with AVI/Marvin. We had a set of windows installed recently and are extremely pleased, not only with the windows themselves but also the installers. Both were very professional and they did a spectacular job installing the windows. Their attention to detail is unparalleled. The windows look awesome and we can't wait to get the rest completed. We are now AVI/Marvin customers for life. It is truly refreshing to have a company now days simply 'Do What They Say They Will Do' in every manner; from the quality level of the product they promise to the level of service and craftsmanship expected from the installers. Everything they promised was delivered and both our Sales Manager Tom and AVI Marvin should be commended. We have worked with a lot of different companies in a lot of different industries and no experience to date has been as painless, simple, and successful on the first try as this one. There is no question that you get what you pay for. We had out many window companies showing us everything from vinyl to wood clad. In the end we decided on the Ultrex Series from Marvin. When you really compare these windows with any Vinyl window out there you will see that every aspect of the window is of higher quality from sils to screens and everything in between. Marvin provides a superior product.
We had to replace all of the cheap exterior doors in our home. After alot of research we found Marvin Windows and Doors. They have top quality doors and windows, the best on the market. They are all solid, beautiful quality, with reliable and attractive hardware. Tom Zakucia offered excellent customer service. Most importantly Gary Fegely installed the doors and they surpassed our expectations.
These windows were delivered and installed on time as promised, with installation completed in one day. They have dramatically increased my comfort level... no longer must I wear a winter coat indoors when sitting at my desk near the windows. And the energy efficiency is such that my heating bills are now a mere one third of what they used to be. Very pleased! But they do not provide insulation against noises from outside, as promised.
We are sorry to hear you are not fully pleased, as customer satisfaction is our main goal. Perhaps since these windows were installed in a porch area, you could consider insulating the floor, ceiling, and/or walls, as these may be more lightly built than normal house construction, allowing outside noise through.
I was concerned the details would be overlooked and can honestly say the job exceeded my expectations. The product was excellent and install was fast, on time and they delivered as quoted.
My wife and I feared this window replacement project. To our delight, Marvin Windows, with the salesman Tom Zakucia, and the greatest installation crew we've ever experienced, did a superb job. The product window is great and the crew took great care in completing the job. Everyone was also very friendly and nice to be around. I think we all had an enjoyable time while they did the work. Cleanup was also superb and all we were left with were two floors full of beautiful new windows and no mess. We're getting them back in the Spring to finish the top floor.
When it comes to windows that perform well you should consider Marvin Integrity windows. Peter and Carmen do a great job with our clients and on my own house as well!