We recently had USACBS pour a concrete patio for us, and even though it was a pretty small job, Mike and his team were professional and courteous throughout the process. We obtained other quotes, and... USACBS was very competitive. They finished the job quickly and were a pleasure to work with. We would highly recommend their services.VIEW MORE »VIEW LESS »
My husband and I could not be happier with our new driveway. We had obtained other bids for the work and USA was very competitive. We were impressed with the professionalism of the sales personnel... and also with the men who did the work. It was extremely hot when they poured the concrete but that didn't affect their work effort. Everyone was courteous, professional and hard working. We would definitely use USA again for any similar work we might need. We ended up with a beautiful driveway at a reasonable price.VIEW MORE »VIEW LESS »
I agreed with all the glowing reviews until things went wrong, then we found out how unresponsive Richard and Mike can be. We had our driveway replaced and a sidewalk installed in April 2011. It was a beautiful job until 3 weeks after completion, the surface of the the driveway began to bubble, flake and peel, leaving a polka dot appearance to the driveway. Richard was called and told about the problem and he finally showed up about 3 weeks later and assured us they would make it right. A month later a rep. from the Lafarge Cement Co showed up to see the peeling driveway and told us that USA Concrete was blaming the inferior concrete and that Lafarge is responsible for fixing the problem. Lafarge said it was USA's poor workmanship causing the problem. So we are between two companies pointing fingers at each other. Since Mike hired the cement company, who he is holding responsible, and I hired Mike to do the job, isn't it Mike liable, since he used the inferior product? His guarantee is on workmanship which allows him to use whatever product he chooses and he is not liable??? We filed a claim in small claims court and won the judgement thru default but we have not heard from Mike in over a year. Maybe he'll respond to this review. He asked us to be patient while they worked on getting Lafarge to remedy the problem and I think I have been very patient. I just wanted everyone to know that their business ethic leaves a lot to be desired when things go wrong.
We guarantee workmanship and settling, it is impossible to guarantee another company's material. Please feel free to call another finishing company and ask them if they guarantee the suppliers materials and see what they say. I have done everything in my power for this customer to get the supplier "Lafarge" which was bought out by "Argos" to resolve the issue. This is not a easy task considering the situation with the buy out and the company being a huge corporation. Sorry we could not make you happy. Oh and certainly the materials company would point the finger.
We got 3 bids for a new driveway and USA wasn't the cheapest but we went with them because of the positive reviews and professionalism. We were not disappointed! Mike and crew got the job done over a weekend which was a big plus and the work is top quality. We will definitely use them if we need any other concrete work.
Another Great outcome! After great work done replacing the driveway of my 1960's ranch, I called for a quote on a retaining wall.Let me say that Mike Plummer has again earned my trust. The entire process, from bid to completion, was a positive experience! Pricing was competitive, job was completed on time and the crew was very professional. I highly recommend Mike and his team for retaining walls. Soon, I plan to have them redo back patio with an upgraded stone one. Looking forward to doing business with Mike again. Give him a try!
Part of my driveway was sinking and I had three driveway companies come out and give me an estimate. They all said I had a sinkhole and that it would be necessary to remove the debris before pouring a new section of the driveway. Mike was the most knowledgeable of the three individuals that I interviewed and his estimate was in line with the others so we selected his company. Once the defective section of the driveway was removed, they found numerous large tree stumps. It took 3 days to remove all of the stumps and put in new dirt and pack it down. They had to work around the existing power line and telephone line and did not cut either one. Mike had an excellent suggestion that made the new section of the driveway blend in very well with the rest of the driveway. In addition, they repaired all of the sprinkler lines that were broken during this process and cleaned up the site so well you couldn't tell they had been here (except the driveway is now level) I would highly recommend this company. They came when they said they would be here, did a quality job, did a great job cleaning up and did it all for a fair price!
In 2010 Mike and his crew did my driveway, stone tiers in the back, a dry creek bed, walkway, landscaping and sod. A job that took 2.5 weeks with a crew that was dependable and focused. This year Mike and the crew came back and did 5 driveways in my subdivision of 33 homes. USA Concrete stayed true to their guarantee as I had some erosion of my stone walkway and they repaired it. Can't say enough of a job well done. I think that spending 2 weeks in this neighborhood alone speaks volume!!!
Got a new driveway and walk. This is an excellent group to work with. There was a huge crew at my house, and the work was largely completed in one day, demo and removal and new driveway. They returned the next morning to finish up. The site was left spotless. What I was not expecting was how great looking the driveway is. The concrete is finished with a brushed texture and a band pattern at the edges and joints. It was very impressive watching the process of putting on this pattern; meticulous work and attention to detail. Additionally, I was so pleased that they made my driveway less steep with a more gentle slope and more flat area. I had not even asked about that. Looks really great. Mike and his crew did a terrific job for us. Highly recommend them. Re: the review about the cracks in the concrete; if this is really the right company being written about, they had a good warranty in the contract. I didn't choose another company that gave me an estimate in part because they didn't have a warranty in writing (also because Mike's price was better).
To good to be true....... probably. Pool deck has 6 edge to edge cracks within one month of pouring. Part of $20K job. Will not return.. even ignored certified letter sent to office.
We are not sure who your are, as well as have not received a letter. Feel free to call us at 678-758-6767 to get to the bottom of this. Just some FYI to people who place and read reviews. We do everything we can to try to satisfy all of our clients, actually we go above and beyond in my opinion. Some people are extremely challenging to work with and we understand that is part of the business. We have never claimed to be perfect nor set those expectations. As a company we strive to create the best experience possible for each and every client.
Excellent price, work, & follow-up. I've recently finished a major home renovation, and know this first hand - it is hard to find a contractor who follows through before, during and after the job. Mike is definitely one of the good guys. Highly Recommended!!
An excellant job by Mike and his crew. We are very proud of our new driveway. Quick, efficient, and professionally done.
Had 3 estimates for a driveway. Mike Plummer was right in the middle and he won the estimate. We agreed on a time and he was on time. I want to thank his crew of Chatis, Craig, Portea, Raffa, Richard and Rosalio. All didn't miss a beat and in a day and half I had an excellent diveway. Many compliments. So, if you want someone that will do what he says, go with USACBS
Estimate was on par with others. have not made a final deicsion but the estimate outlined everything I needed
Had a front patio ripped out and replaced. It's been a year and has done its job and held up great. Richard was very helpful and the job was done for under the original quote. Would definitely use USA concrete again
Ever watch 'This Old House' and wonder why you can't a find contractor like that? Look no further - you found one. We bought our house from a 'big-box' builder; after having the driveway replaced twice (long story) we finally called Mike, who we found here on Kudzu. Not only did Mike (finally) fix the driveway but we also had him install a stamped concrete back patio. There were some issues with the back patio and Mike tore it out and replaced it. That speaks volume about Mike and his team. Sometimes issues crop up but they dealt with them like pros. What more can you ask for? The driveway and porch are fantastic and they have our business in the future and we will recommend them to anyone and everyone, without hesitation.
I had 6 concrete companies come out on my property to give quotes and Mike was by far the most professional. He worked with me to design a driveway that fit my needs and not the needs of the concrete company. Mike was able to envision exactly what I wanted which was customized and he gave me a competitive quote and then worked with me to do even more. Mike's work didn't stop at pouring concrete, his crew graded my yard, did masonry work and finally installed fresh sod. Neighbors that I have never before spoken to before now feel compelled to tell me how great the yard now looks. Even some random cyclist through the neighborhood commented on our new lawn. We now have wonderful grass for my daughter to play on, a new side yard and a driveway that not only accommodates our vehicles but is also curved and very aesthetic. Mike is the most articulate contractor I have ever worked with for any job and I highly recommend him for your concrete, masonry and landscaping needs. I promise you will not be disappointed!
I highly recommend this company. Each person on the team seems to have a particular talent or two and they do beautiful and professional work. You may be pleasantly surprised by the artistic touch they add to a design.
AMAZING!! Great service!! When Mike (CEO) was not here he always had a lead guy on the job. Craig and Gabrielle were both great. Good customer service, they explained all of the details on the how and why. Craig asked me half way throught the job if I was happy so far. They built a nice retaining wall that saved our shrubs and poured a huge concrete patio. The patio was tricky because they had to move a sewer drain and the retaining wall was also tricky because they had to build it on an angle due to our deck post.What impressed me most is the communication, I was called if they were going to be 30 minutes late, I was call to let me know they ran out of sod and was going to get more, and not leaving for the day. They even worked until 6:30 at night to get the job done within the time quote. Your only mistake would be NOT to hire USA Concrete, Brick and Stone!!!!