Classic Collision of Buckhead

(404) 975-4352 classiccollision.net »

2980 Piedmont Road NE Suite BAtlanta, GA 30305   map »

Business overview

Service Area

  • Buckhead
  • Downtown
  • Druid Hills/Emory
  • Dunwoody
  • Marietta
  • Midtown
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna

Kudzu's "Best Of" Winner

2012, 2013

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • SUN

Reviews

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The man that helped us, 6/18/2014

The man that helped us was extremely polite, professional and an amazing representative for Classic Collision. He communicated well with myself and the insurance company, exceeding expectations... throughout the entire process. He was friendly and efficient during drop-off and pick-up. Customer service couldn't have been better and I am very happy with the quality of the work performed. I hope to not require collision repair anytime in the future but if I do, there is no doubt that I will bring my car to Classic. Keep up the good work!!!

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First Place, 1/09/2014

I had my damaged vehicle taken to Classic Collision and although it could not be repaired. I received excellent customer service from the manager . He went above and beyond to provide me information... and processes to assist me with my insurance claim. If i ever am in need of collision repair again, this location will be the first place I call.

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Linked Review

troyy483

Reviews: 1

good

A beautiful repair, well worth the money (which was ultimately covered by insurance). After I picked it up, there was an issue with the brake light warning signal. They just told me to bring in my car at my convenience (which was 3 weeks later in my busy schedule) -- they diagnosed and fixed it within an hour.

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More Reviews

marynp014

Reviews: 2

The man that helped us

The man that helped us was extremely polite, professional and an amazing representative for Classic Collision. He communicated well with myself and the insurance company, exceeding expectations throughout the entire process. He was friendly and efficient during drop-off and pick-up. Customer service couldn't have been better and I am very happy with the quality of the work performed. I hope to not require collision repair anytime in the future but if I do, there is no doubt that I will bring my car to Classic. Keep up the good work!!!

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eblaine734

Reviews: 3

First Place

I had my damaged vehicle taken to Classic Collision and although it could not be repaired. I received excellent customer service from the manager . He went above and beyond to provide me information and processes to assist me with my insurance claim. If i ever am in need of collision repair again, this location will be the first place I call.

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giovonnib84

Reviews: 1

Outstanding

The Classic Collision team did an outstanding job on repairing my 2007 Buick CXL for the second time. The quality of work was top notch and I am so happy with the results. I have recommended several people to the this location for their awesome service and quality of workmanship.Thanks for the great service.

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mngoer

Reviews: 1

worth the traffic

I don't live near Classic Collision but I go there and so do others in my family. I think the personal service and attention to the needs of each client is super. The workers make sure I know what is going on, how much it will cost, and the car is ready when they say it will be. Cars, actually. I take two there, one very old and one quite new.

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Newell13

Reviews: 1

Consistently Good

I'm in Classic Collision more than I'd like to admit but they get my Jeep looking perfect again every time. I can always count on quick service and honest pricing - it's nice to have a go-to shop. Thanks!

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MaizieA

Reviews: 1

Service like it used to be

Huge Thank You to the folks at Classic Collision. Had a tree limb fall on my car in the driveway during the past stormy weather. Have used these folks before and they are very accustomed to working with my insurance company, USAA. They are absolutely THE BEST. Erica kept me informed every step of the way about the progress and they are all so nice to deal with. The car came back looking brand hew - and detailed to perfection. Many thanks for making what could have been such a headache into a smooth and stress free process.

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bhl925

Reviews: 1

Outstanding service

Just picked up our Honda Pilot and was extremely pleased with the quality of the work. The entire process from estimate to drop off to pickup was very smooth. Service was outstanding. I would recommend this shop for any repairs you need!

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kandeka

Reviews: 4

Would use them again

Here are my pros: - The customer service was friendly and professional - The appraiser called me almost daily with an update on my repair - The appraiser was able to find some used parts and save me $200 which was great since I was paying for the repairs myself instead of insurance - I had them buff out some scratches in other parts of the car and they did a great job. Cons: - The Buckhead location has limited parking

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BA2665

Reviews: 1

The best of the best

These guys are the real deal. The customer service was flawless. Amazing follow up and follow through. The repairs were literally better than new. Do yourself a favor.... use these guys if you want a problem free experience at a great value with amazing results.

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train904

Reviews: 1

" Poor Customer Service and Poor Quality Work "

Classic Collision is right down the street from my house and thought they would be a great shop to use. I was WRONG!!! They have expanded with too many locations and the work quality has gone done hill since they expanded. I brought two cars to them and each car I had to bring back on multiple occasions for quality of work that should had been taken care of. The customer service is anything but nice.. they are nice until they have your money then they just go about treating you as if you are a pain of a customer. I would suggest trying another Shop if you can help it.

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LauraHarman

Reviews: 1

A pleasant experience

Everyone was very friendly at Classic Collision of Buckhead. They answered my questions and listened to my concerns. The work looks like new and didn't take a long time.I went through the Geico insurance recommendation, and they had a rental car waiting for me outside. Overall it was A pleasant experience.

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legendfire

Reviews: 1

Better than New

My LR3 was rear ended and Classic repaired it like new, Great service and very personal, Thanks for a wonderful expereince

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king1283

Reviews: 1

" Good Quality but Bad Customer Service "

I had gotten into an accident with my high end European car. I was told Classic was the place to take it but to find out there are many better shops that work on European cars. The customer service seemed great when I arrived but I noticed a few weeks into the repair they starting to give me the run around on the vehicle. I almost questioned myself if they could even repair it properly. It's now been at the shop for over a month when they told me it would be fixed in 3 weeks. Either way I was upset with the way they never gave me updates unless you hound them for an update. I will be taking my car to Performance Auto collision if my car ever gets wrecked again. They do overall good work but THEY HAVE HORRIBLE customer service.

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CobraKahn

Reviews: 1

Excellent

Fixed my car right in one day, estimate was within $20 of the insurance adjuster. Great communication, service and people. Excellent all around. I hope never to see them again, but if someone hits my car, this is where I will go.

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