Gagne Heating & Air Conditioning

I contacted several HVAC vendors, one being Gagne Heating and AC as I needed to replace our 20 year old HVAC system. When I called Gagne Heating and AC, I spoke with Eric Gagne who is one of the owners. He spent a few minutes on the phone asking some questions and then told me he can be over at 7:00 pm that night. I was skeptical as anytime I have used AC contractors in the past you need to pad 2 hours. Well all I can say not only did Eric make his time, he was actually several minutes early. He spent over an hour with my wife and me walking through all the options. When we asked him about other vendors, he never once had anything bad to say about them. He got back to us that night with a written quote on all of the options he presented to us. We selected him over the several companies I called. I received a call from Eric’s brother Jeff the next day to schedule the install. I was shocked when Jeff was part of the team that came out for the install. You have to love when the company owners are performing the work with their crew. The system was installed that day and it was awesome. Eric followed up the next day in person to insure that my wife and I were satisfied. All I can say is wow; it is refreshing to have selected a company that truly cares about quality and service. BTW it’s been 6 months and I am still waiting for the “Reliable” company to actually show up for their appointment and to get a call back from another “Cool” company who advertises on the radio!

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Gagne Heating & Air is a first rate first class outfit. Their estimate was comprehensive and a great value. They did what they promised, fast, courteous, clean and caring. When they were finished you never knew they were even there. The system they installed is high quality and makes a tremendous difference in our home comfort levels. We highly recommend Gagne!

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Needed an ac unit replaced. Called up Gagne Air and Eric picked up on first call, after 7pm.

He came out the next day to give a quote for the job. Eric's guys soon came out and installed the equipment without issue.

A day after the install, I had a concern that the ac unit wasn't cooling as it should be. I contacted Eric and he came out right away to check up. After testing the system, and checking temperatures, he figured out the attic exhaust fan was dead.

Eric stood behind his work, and went out of his way to diagnose a problem that wasn't even related to central air.

I will be recommending Gagne Heating & Air to anyone I know who needs hvac help.

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Gagne came highly recommended from a neighbor & friend. When I called them, I half expected them to say they were too busy & or give me a ridiculous 14 hour window to wait around for them. I was SHOCKED when he said that he was right around the corner & could be here in 15 minutes!

They explained everything that could potentially be wrong with our AC & then checked it very thoroughly to make sure that that was the only thing wrong. They were very pleasant to be around, which is rare these days!

I 100% recommend this company!

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Our A/C went out on a hot hot day. One phone call to Gagne Heating and Air, and they came out in less than half an hour! They fixed it right away for much less than I was expecting. They took the time to explain the parts that were being replaced, and showed me why the parts failed. This extra step made my wife and I feel a lot better about getting this repair.

We have been searching for a good heating and air company to use and we have finally found one!

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