Snappy Electric, Plumbing, Heating & Air Heating & Air Conditioning

Snappy Electric, Plumbing, Heating & Air

(678) 809-7090 www.snappyservices.com »

2197 Canton Road, 203Marietta, GA 30066   map »

Business overview

Full service electrcial, plumbing, drain cleaning, heating & air conditioning company for all your home service needs! For fast professional service at affordable prices call Snappy!

Snappy Services does it all - HVAC maintenance, home heating and air, lighting and appliance installation and wiring, air conditioning repair and installation, commercial electrical service, home plumbing, emergency plumbing and much, much more. Our technicians receive updated training on a regular basis, to.. keep current with changing technology and techniques. Our employees also drive fully stocked trucks to make sure they are equipped to handle unforeseen complications during a repair job or installation.

Best of all, Snappy Services charges by the job, rather than by the hour. When you receive a quote for our everyday, low, flat rate, rest assured that is what you will pay. Snappy Services won't spring any billing surprises on you during or after the job.

When you call Snappy Services, you will always reach one of our representatives, regardless of the time of day or night. And we'll always call you 45 minutes before arrival to make sure you never have to juggle your schedule more than absolutely necessary.

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Services

  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Flood Clean Up
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Damage Repair & Restoration
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Electrical Work
  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Roofing
  • Sheet Metal Work
  • Vent Cleaning

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Space Heaters
  • Ventilation

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Home Automation
  • Home Theater
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Drains & Pipes
  • Kitchen Fixtures
  • Outdoor Sprinkler System
  • Pumps
  • Septic Tanks & Systems
  • Sewer Lines & Systems
  • Solar Water Heater
  • Swimming Pools
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Equipment Types

  • Air Conditioning & Heating
  • Appliances
  • Fans - Attic & Roof
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Generators
  • Home Entertainment Systems
  • Intercoms & Doorbells
  • Lighting - Indoor
  • Lighting - Outdoor
  • Multi-Room Audio
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Pool & Hot Tub Connections
  • Security Systems
  • Solar
  • Surge Protectors
  • Surround Sound

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Fully Insured for your Protection. Consumers Choice Award. BBB A+ Rated Accredited Business. EPA Certified, Backflow Certified, Erosion Certified Technicians, Certified Excavation Professionals

Hours of Operation

  • MON
  • 7:30am
  • 9:00pm
  • TUE
  • 7:30am
  • 9:00pm
  • WED
  • 7:30am
  • 9:00pm
  • THU
  • 7:30am
  • 9:00pm
  • FRI
  • 7:30am
  • 9:00pm
  • SAT
  • 8:00am
  • 5:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Diner's Club
  • Discover
  • Mastercard
  • Money Orders
  • Visa

Year Established

2004

Green Credentials

Endorse Energy Star Equipment and Programs, Promote Enviormentally Friendly Air Conditioning Refrigerant (R-410a), Reclaim and Dispose of Harmful Refrigerants, Recycle all Metals and Plastics, Provide HVAC Energy Saving and Reduction Solutions. Perform Energy Audit Inspections to Make Sure Your Home's Electrical Systems are Operating at Peak Efficiency. Offer Water Heaters Providing Endless Hot Water Efficiently, Only as You Need It - Saving Energy & Money.

Languages Spoken

  • English

Reviews

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You Won't Find Better Customer Service, 5/28/2014

We were hosting a large party Saturday of Memorial Day weekend when our 30 year old downstairs AC decided to give up the ghost that morning. We called a few places and Snappy was the only company who... could get a tech out to us. John was the tech and here in no time. He had bad news about our unit but explained the situation and our options. Very professional, beyond knowledgable and friendly. We decided to buy a new AC and John was kind enough to give us a freon charge to last us through the party. Rod came out yesterday and installed our new unit. He's a great young man whose customer service and work ethic was very impressive. Now we're sitting cool. We also signed up for the HPP. Snappy has our business and we will highly recommend them to anyone.

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Nice people and great job, 4/14/2014

Very courteous and consumer friendly company to work with and they do quick and quality work. The electrician, Eddie, came out an fixed our electrical problem in a jiffy.

Videos & Photos

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Video (1 video)

  • 2

Photos (22 photos)

  • Snappy offers highly trained technicians for your plumbing repairs - no job too small or too large
  • Call Snappy for electric upgrades, new panels or outlets, lighting and more
  • Snappy repairs and maintains whole house HVAC systems - call Snappy for emergency repairs too
  • Snappy utilizes the latest equipment, such as automated video cameras to scope out sewer lines
  • High Pressure Jetting clears clogged lines quickly - call Snappy for all your plumbing needs
  • Jason & Chris after pulling a 12' root system out of a 6
  • Excavation with trench shoring equipment to safely get down to and extract the large root system.
  • Interior slab repair with work zone completely sealed off, no dust leaves the containment barrier!
  • Chris removing root from underground drain.
  • Collin installing ductless A/C system for local BBQ restaurant in East Cobb.
  • Part of the Snappy Team at the Kennesaw Touch-A-Truck for local kids.
  • T-A-T participates fill out Snappy raffle tickets while the kids ravage the free candy!
  • Possible new Snappy employee found at the Kennesaw Touch-A-Truck!
  • Snappy Billboard
  • Snappy Team in action again @ the Alpharetta Touch-A-Truck
  • Kids taking advantage of the free Cotton Candy and cold water at the Snappy Booth!
  • Mike makes a new friend in the Menchies Mascot!
  • Snappy Adopt-A-Highway Project sign adopting 1 mile on I-75 North and South
  • kitchen remodel
  • Marietta Duplex Electrical Metering System  Lifetime Warranty
  • Panel Replacements Lifetime Warranty
  • Atlanta Condo Electrical Distribution

Linked Review

STanATL

Reviews: 1

Replaced Electrical Panel

Snappy came out over the weekend when we couldn't get another company to fix our A/C they also did some follow up work installing a new electrical panel. Both times we had excellent customer service and the job was completed at a price that was lower than competitors bids. We would definitely use Snappy again in the future.

Snappy Electric, Plumbing, Heating & Air replied on 05-30-2012

Thanks for taking the time to post the review in regards to our service. We know that great service along with a fast response time is very important to our customers. This is why we offer a live operator 24/7 to speed up our service in those critical times. We also appreciate the second call back to replace that old Federal Pacific panel; those things can be really dangerous! Thanks again for choosing us for your go to Electrical, Plumbing, Heating, & Air Contractor. ~Management~

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More Reviews

HomeownerProblems

Reviews: 1

You Won't Find Better Customer Service

We were hosting a large party Saturday of Memorial Day weekend when our 30 year old downstairs AC decided to give up the ghost that morning. We called a few places and Snappy was the only company who could get a tech out to us. John was the tech and here in no time. He had bad news about our unit but explained the situation and our options. Very professional, beyond knowledgable and friendly. We decided to buy a new AC and John was kind enough to give us a freon charge to last us through the party. Rod came out yesterday and installed our new unit. He's a great young man whose customer service and work ethic was very impressive. Now we're sitting cool. We also signed up for the HPP. Snappy has our business and we will highly recommend them to anyone.

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pressthe6

Reviews: 5

Never showed

Good news is they were going to waive the $49 trip charge. Bad news is they never showed up. Wasted morning.

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kell_071

Reviews: 1

Nice people and great job

Very courteous and consumer friendly company to work with and they do quick and quality work. The electrician, Eddie, came out an fixed our electrical problem in a jiffy.

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nwzgirl

Reviews: 16

Prepare for A Hard Sell on Other Services

I called Snappy for what I thought would be a simple lighting job in my kitchen. Little did I know that the service tech they sent out would push us to also go with their heating and air service. It was tacked onto their hefty estimate and we were told we'd end up paying even more if we didn't sign up for their heating/AC service. It was a wasted $49 for the service call. If I needed heating and air service, I would decide on that then...I didn't need the hard sell when I wanted a simple lighting job completed. They lost my business before they ever got it -- minus the 50 bucks.

Snappy Electric, Plumbing, Heating & Air replied on 04-09-2014

We apologize if you felt you were pressured into our Home Protection Plan; this was not our intentions. You would have saved 10% off of the quoted work, Lifetime Warranties on the work, no charge for the estimate, plus additional perks from our other departments including cooling and heating tune-ups. With the 10% savings and the waived trip charge you would have almost received the agreement for a 1/3 of the price. This may have been were the confusion was with the technician seeming pushy as maybe he was not explaining properly. As for the quote our pricing is competitive with other licensed electrical companies in our market as we are neither the highest nor cheapest when it comes to price, but have to build in overhead outside of labor and material to be profitable as do all other service companies that offer the same type of services- (live operators and available service 24/7, lifetime warranties, drug tested and background approved uniformed technicians, trained call center which keep you updated with your scheduled appointments and email pictures of your technicians before they arrive, fully stock trucks, available plumbing, electrical, & HVAC service technicians, etc. etc… Again we apologize for the miscommunication and appreciate the opportunity to earn your business. ~Management~

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gwendturner

Reviews: 1

Pipes break during January freeze 2014

Called Snappy at 6:00am. Spoke to someone who said they would have someone called and they did. Snappy(called back at 8:20am)scheduled someone would be out between 3:00pm-5:00pm 01/07/14. No one called or came out. I know they were extremely busy like the other plumbers but to schedule and not called or come out is bad business. Called them again around 6:45pm and was told they would have the manager call me. I'm still waiting and it's now 5:24am the next day. Snappy this really doesn't look good. I expected better. Next time I will know better.

Snappy Electric, Plumbing, Heating & Air replied on 01-24-2014

We are extremely sorry for letting you down! Due to the record low temps we were flooded with calls for no heat and frozen water lines. After reviewing your account it looks like you called in just ahead of the call rush and protocol demands we take service agreement customers first. We did create a waiting list and inform customers to call around to other contractors as everyone was extremely booked. However this is no reason for the call center to drop the ball and not reach out to you to give you your options. I did call twice over the following 2 days and leave a message to discuss but never received a call back. We apologize for the bad service as we take customer service very serious and our call center is typically second to none this area. We do make mistakes and hope that we may receive another chance at earning your business at a later time. ~Adam Bunyard/ General Manager~

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Grassblade

Reviews: 1

7 degrees in Atlanta and our heater goes out...

With no previous relationship with Snappy, this company rearranged their schedule and had someone out here in two hours on the coldest day of the year (let's hope). John was the tech and it was as though he was the owner, extremely professional and incredibly competent regarding our heater and the industry itself. He diagnosed it as frozen pipes in the attic and set it up to drain. I signed up for their service agreement for $149/year which offers an amazing deal. I have already recommended this company to my friends.

Snappy Electric, Plumbing, Heating & Air replied on 01-24-2014

Thank you for the great review, John continues to be a great representative of our company and we are very happy to hear you appreciated his service . We also appreciate you purchasing our Home Protection Plan and look forward to our continued business relationship. Thanks again for the review! ~Management~

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granite78

Reviews: 1

Great Service

Electrician Eddie came early and did perfect work fast. I had to cap wires out of wall over our oven and he understood the issue and talked with us on how to solve it before he did any work, giving us an estimate in advance. I would use again.

Snappy Electric, Plumbing, Heating & Air replied on 01-24-2014

Thank you for the review as well as the opportunity to earn your business. We look forward to working with you again in the future. ~Management~

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mybowie

Reviews: 2

Plumbing service

My husband and I called Snappy for a leak issue on our 2nd level shower. We got the bundled annual maintenance (it covers everything!) and as long as we keep it active, it includes a lifetime warranty for Snappy's work. It took Snappy a 2nd visit to fix the leak issue, they honor their warranty and they are consistent in their quality and customer service. We met many employees of Snappy throughout the year for the annual maintenance and services (electrician, plumbers and HVAC technicians), they are great in their quality of work and their service. It's nice to be able to find someone we can trust for plumbing, electric, and HVAC.

Snappy Electric, Plumbing, Heating & Air replied on 01-24-2014

Great Review/Thank you! We are glad to see that we have earned your trust and business. We are also excited to see you were happy with all of your appointments from all 3 separate departments. We look forward to seeing you in the spring for your annual cooling tune-up. ~Management~

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bassm3

Reviews: 1

$594 for a garbage disposal, really!

Your service person was supposed to arrive between 11-1PM and we arranged our workday to accommodate this. At 10:40 we received a call notifying us that they would not come until between 3-5P. At 4:45 no one arrived so I called the office and was notified it would now be by 7P. You workers did not arrive until 7:45, about 7 hours late! Then the surprise, it turned out that our garbage disposal was bad and you were kind enough to install a new one a $100 disposal for $594, that is a totally insane price and I feel both ripped off and upset but at 8PM you had me over a barrel. Honestly had you shown up on time by 1PM I would have refused the service and called another plumber

Snappy Electric, Plumbing, Heating & Air replied on 10-30-2013

We apologize about being extremely late for your appointment, as we discussed that afternoon we were short handed and had a large volume of calls. In these cases we dispatch according to location, call urgency (major leaks, sewage back-ups, etc.) as well as service agreement customers receiving priority for true emergencies. However we did stay in touch and assure you that we would be out that evening as we completed all service requests that evening working late into the night to do so. When our technicians for any trade arrive on-site they stay until all issues are handled and the customer is 100% satisfied with the service. In your case the technicians ran 4 calls before arriving to your home and another one after they completed your repair, and during our phone conversation the following day you did give them a great review on service, attitude, workmanship, and knowledge of your plumbing system. I would like to acknowledge that we did reimburse you part of the charge for your repair for inconveniencing you with our tardiness. We do appreciate the business! ~Management~

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jjerry201

Reviews: 3

excellent referral

This company was referred to me by another company to repair some damaged wires in my attic caused by rodents. They were very honest and thorough and managed to accomplish the job in the attic in the sweltering heat in July. Very good group here.

Snappy Electric, Plumbing, Heating & Air replied on 10-30-2013

We truly appreciate the business as well as the review! We look forward to servicing you in the future! ~Management~

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Ckbarlow1

Reviews: 2

AMAZING!

This is a great company! I was overly impressed with the service we received. Collin, our technician, was very helpful and got everything done in a timely manner. I will use this company and our technician again! You just don't find customer service like this anymore and I for one am happy I found it with Snappy.

Snappy Electric, Plumbing, Heating & Air replied on 10-30-2013

Collin is a great tech and has been with us for several years, he continues to help Snappy build a great customer base with his knowledge and great customer skills. We look forward to seeing you this fall when we schedule your heating maintenance. ~Management~

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naktime

Reviews: 4

Bad Experience... Looking elsewhere

I was initially put on hold for a good ten minutes then transferred to someone else. When I asked about the "$59 tune-up and inspection" that they clearly list on Kudzu I was told they wouldn't honor it. They were nice enough to offer a $149 option though :/ Not the kind of company I care to deal with. Looking elsewhere.

Snappy Electric, Plumbing, Heating & Air replied on 07-11-2013

I apologize about the confusion and hold times. The call center as a list of all the available deals and coupons that we offer through varies marketing sources and this was not one of them. At this point they had to find a manager to research the issue. We have also looked at our account history with Kudzu and do not show that this coupon was ever offered on any website or mailer. I will reach out to you to see if I can get a copy and if we are mistaken and the coupon has not expired we can schedule your tune-up. However for the record the $149 service agreement holds more value as it covers all of your equipment for spring and fall maintenances along with many other perks. We apologize for any inconvenience. ~Management~

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GregSCohen

Reviews: 6

$216 charge for less than 3 minutes of work!

"Professional" plumber comes out to the condo to check out a leaky toilet, identifies the problem, and says it will be $216 to fix. Doesn't explain what is going on or what needs to happen to fix it, argues about taking 10% off as advertised on Kudzu, then supposedly fixes the problem by unscrewing the hose and screwing a new one in. Takes 3 minutes... $216 RIP OFF!

Snappy Electric, Plumbing, Heating & Air replied on 07-11-2013

Thank you for taking the time to post the review on your experience with our company. I hate to hear that it was not a pleasant experience; however the charges were more than fair. We replaced the emergency shut off valve and installed a burst proof supply line replacing the leaking poly supply line that was the cause of the original service call. This repair was also made on a Sunday with a response time of less than 90 minutes. However we charge the same rates on nights and weekends as we do during normal business hours, and offer very competitive pricing when matched with 24/7 LICENCED Plumbers. Keep in mind there is a cost of doing business like rising fuel costs, fleet maintenance, continued employee training, taxes, insurance, benefits etc. etc...These costs have to be figured into our fees so that we can stay in business long enough to honor our lifetime warranties. I have spoke with the technician about his communication of the fees and work required as this may be where the real issues originated. Feel free to contact me to discuss further as we appreciate the business and feedback! ~Adam Bunyard/General Manager~

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tweedle_beetles

Reviews: 10

AWESOME!!!! AWESOME!!! AWESOME!!!

Awesome just doesn't say enough for this company! Honest, reliable, great communication and really nice people! Michael came out to solve an electrical problem we were having and they not only solved it but offered a solution to another problem that we were having as well as spotting a couple other things that needed to be done. They finished my husband's honey-do-list before I even wrote it! BEST coupon I have ever purchased! They are in the business for the repeat customer and they definitely have great customer service which will keep me coming back for all our house issues and remodels! Love companies like this that are few and far between but awesome when you find one like this!

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superstar248

Reviews: 2

Not sure I belive them

I must say that they are quick to come out. BUT...every time I have had them out they suggest I get an new HVAC system and then a lesser fix that is always expensive too. This time I called and had another company come out. They fixed it for $136 but Snappy's minimum suggested fix was $1400!! I feel like they work on commission and they are pushing things that are not needed!

Snappy Electric, Plumbing, Heating & Air replied on 03-19-2013

Unfortunately we cannot figure out your customer information to research your complaint with our services superstar248. Our technicians are trained to ALWAYS offer as many options as possible in all trades for all repairs. We refer to this as the repair, rebuild, replace method, we then let the customer make the choices that is best for their situation or budget. Without the customer information it is hard to determine what has happened on your service call but would love to speak with you if you would like to call in and discuss. We currently hold the highest available rating on all of the internet marketing sites that we are a part of and an A+ BBB rating. We take customer service and integrity very serious as a company and have a business model that is built around repeat business so pushing repairs or replacements that are not needed is a serious offence, and would be handled by management if an employee was found to be doing such. However this is also an issue that we rarely see and we have a staff with an average tenure of almost 4 years so I feel our guys always do the right thing by the customer. Again I cannot speak for the other company that made the repair nor your experience as we can’t determine your customer information. Please give me a call to discuss. ~Adam Bunyard/General Manager~

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Snappy offers highly trained technicians for your plumbing repairs - no job too small or too large