Houser Heating & Air Conditioning Heating & Air Conditioning

Houser Heating & Air Conditioning

(678) 374-3269 www.houserhvac.com »

Business overview

Houser Heating & Air Conditioning is a full-service heating & air conditioning company. We supply all of your HVAC system repair, maintenance & replacement needs for all makes & models of HVAC equipment. We are dedicated to providing our customers with quality service at competitive prices.

At Houser Heating & Air Conditioning, we stand behind all of our work. We guarantee your repairs are done correctly or we will remove the parts we installed & refund 100% of your money. We guarantee,.. for the next 6 months, if you have problems with the repairs from our visit, we will return & diagnose the problem at no charge. We guarantee the specific repairs on the invoice for 2 years or we will repair it again for free. We guarantee the equipment we install will perform as we stated. If, during the first 12 months after the installation, it does not heat or cool to your satisfaction, we will make it perform correctly or we will remove it & return 100% of your investment.

Our technicians will diagnose your repair needs and give you a Flat Rate Price that is the EXACT price of that repair. Before any work begins, our techs will fully explain your repair and replacement options. YOU decide what is best for YOUR home. There are NO surprises.

Our slogan says it all - "Specializing in integrity to our Customers".

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Service Area

  • Alpharetta
  • Buckhead
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stockbridge
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Ventilation

Services

  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Credentials

We are recognized by the Better Business Bureau as an A+-rated company that you can trust. We have had no unresolved complaints against us since Houser Heating & Air began.

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1987

Documents

[PDF] Choosing the Right Contractor

Green Credentials

Houser Heating & Air sells & installs high efficiency HVAC systems using the new ozone-friendly Puron (R-410A) refrigerant. Puron, unlike many Haloalkane refrigerants, does not contribute to ozone depletion. We highly recommend & sell EnergyStar-rated equipment. We recycle all metal materials - steel, aluminum, and copper. Our technicians are EPA certified and trained in the proper handling and disposal of R-22 (Freon). All R-22 (Freon) is recovered and not released into the atmosphere.

Languages Spoken

  • English
  • Spanish

Reviews

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Responsible Service, 11/23/2014

I have a two story house and down stair heat pump unit start didn't work this summer. One local tech told me it is compressor problem but price of replacing the compressor was little too high. So I... called Mr Gary Houser. Gary suggested $1200 to replace compressor which was $500 cheaper than local technician. Gary also suggested me $1650 to replace new ouside ac unit. What a good deal! $1200 for only compressor with 1yr warranty VS $1650 whole new outside ac unit with 5 yrs warranty. I chose new outside unit and paid $1650. Now is winter time and I realized heater doesn't work with new outside ac unit because my house need to have heat pump instead of ac. Gary suggested to replace whole new heat pump unit inside & out which cost $4200 but he is willing to take out $1650 which money I originally invested. What a nice person he is. I am so exciting to have new energy efficient heat pump unit with 10 years warranty. Houser company also offer 100% satisfaction guarantee. Good Service!

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Kudzu does it again!, 5/15/2014

Quick response, professional and honest service. In short, I switched on the AC, absolutely no response, I feared the worst. Mr Houser looked it over, found the problem in seconds. Quick repair,... didn't even need parts. This is my go to company from now on. I recommend this company to everyone looking for honest, professional service.

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Videos & Photos

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Photos (9 photos)

  • Heat Pump
  • Gas Piping
  • Duct work Repair
  • AC Repair
  • AC Installation
  • Houser Heating & Air Conditioning is a GREEN Company!
  • The very nature of our business is energy efficiency and indoor air quality.
  • Houser Heating & Air Conditioning offers a wide range of Air Conditioning products and services.
  • Houser Heating & Air pride ourselves on our commitment to customer satisfaction.

Linked Review

tggrrub

Reviews: 0

Honest, Great Company

The tech Jason showed up same day we discussed options on my 17 year old unit. I decided to replace and upgrade, the Next Day Jason and Josh showed up and had it all done in 4 hours! They treated me great and treated my house as a home not a job site.

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More Reviews

OneCust

Reviews: 0

Responsible Service

I have a two story house and down stair heat pump unit start didn't work this summer. One local tech told me it is compressor problem but price of replacing the compressor was little too high. So I called Mr Gary Houser. Gary suggested $1200 to replace compressor which was $500 cheaper than local technician. Gary also suggested me $1650 to replace new ouside ac unit. What a good deal! $1200 for only compressor with 1yr warranty VS $1650 whole new outside ac unit with 5 yrs warranty. I chose new outside unit and paid $1650. Now is winter time and I realized heater doesn't work with new outside ac unit because my house need to have heat pump instead of ac. Gary suggested to replace whole new heat pump unit inside & out which cost $4200 but he is willing to take out $1650 which money I originally invested. What a nice person he is. I am so exciting to have new energy efficient heat pump unit with 10 years warranty. Houser company also offer 100% satisfaction guarantee. Good Service!

Houser Heating & Air Conditioning replied on 12-03-2014

This gives me great satisfaction that we can resolve a difficult situation and arrive at reasonable and fair solutions. I thank God for clients like you. I'm glad you'll get the system that will ultimately be best for your needs.

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Croonjr2

Reviews: 0

Kudzu does it again!

Quick response, professional and honest service. In short, I switched on the AC, absolutely no response, I feared the worst. Mr Houser looked it over, found the problem in seconds. Quick repair, didn't even need parts. This is my go to company from now on. I recommend this company to everyone looking for honest, professional service.

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Completely

Reviews: 0

A True Honest and Integrity Company

I was so impressed with Mr. Houser professional service and his personality. Before Mr. Houser came to my home, I had another company to come and check out my two units and I was told that I needed two new units that was going to cost me $8,000.00. It was something in my spirit that did not set right. The minute Mr. Houser showed up at my home I knew this was a honest and trustworthy man. He told me that I did not needed two new units and all I had to do was to change my filters. I was a little low on Freon on my small unit. When Mr. Houser left my home, he had saved me $7,805.00. He could had tried to take the advantage of me like the previous company tried because of my lack of knowledge of this issue, but because he is a man of integrity he did the most honest thing he could. My wife and children was so please they all clapped their hands for him. Good job!

Houser Heating & Air Conditioning replied on 11-26-2014

My first standing ovation! We had a great time with that. Thank you for allowing me to be of service to you.

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mesha1

Reviews: 0

Honest, Goes Above and Beyond

I have read most of the reviews for Houser Heating and Air and agree with most of them. I have been with Gary since he started his company. Houser has taken care of all of the air conditioners (2) and gas heaters (2) since I purchased the house 30 years ago. They installed a new heat pump and gas heater to match 2 years ago, which makes 3. They also told me that the previous units were undersized for my house. It took 2 days but they stayed until the units were working which was midnight. This year he recommended I install dampners in the ducts since in the winter the downstairs gets cold. When I get the money I will have them do the work. I have had no problems with Houser and have recommended them to 2 other people and they were also pleased with their work. If you need work done call them they are very nice and honest.

Houser Heating & Air Conditioning replied on 11-26-2014

Thank you for your kind remarks and your many years of being our client. We are successful because we have the best clients.

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howard39

Reviews: 0

Very Reliable

Needed to upgrade my humidifier. Called Houser and in a short period of time the installation was completed. Good price and excellent service. Nice people to do business with. Howard

Houser Heating & Air Conditioning replied on 11-26-2014

Thank you. You are nice to work for. You make it easy!

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DaCoach

Reviews: 0

Amazing Service

A few days after new years, our heater decided to go out. After polling my friends, several referred me to Gary Houser. I called in and within three hours, he was there. He diagnosed the problem very quickly, and the repair took no time at all. Hands down, this was the best experience I have had with a heating and air professional.

Houser Heating & Air Conditioning replied on 11-26-2014

Thank you. I am very happy to have resolved your difficulties in a quick and painless fashion.

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SS1017

Reviews: 0

Incredible Service

We woke up Christmas morning with no heat, and a temperature of 55, and even though I hated to call, I called the emergency number and left a message. Gary Houser called back within the hour, and was at our house by noon Christmas Day. It's this kind of great service that brings me back over and over. Not only have they serviced our systems, I also had them replace our upstairs air conditioning in 2012. I only have good things to say about this company.

Houser Heating & Air Conditioning replied on 11-26-2014

I was very pleased to have been able to help in that urgent matter. I am grateful for clients like you. You keep me in business all of these great years. Thank you!

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PXAlpha97

Reviews: 0

Excellent Service!

I recently encountered an issue with my heating system so I looked on Kudzu and found Houser Heating & Air Conditioning. Based upon their rating I decided to contact them and frankly I'm glad I did. They came out, diagnosed the problem and had it fixed in no time. Very professional, I highly recommend and I will certainly use them for all my HVAC needs in the future.

Houser Heating & Air Conditioning replied on 11-26-2014

Thank you for your comments. I'm glad you found us on Kudzu. We look forward to serving you again soon.

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CheesyPeaches

Reviews: 0

A Real Professional

Mr. Houser was extremely professional and courteous! He was able to resolve an issue with a water heating flue that was caused by the builder. I love the fact that he goes the extra mile to get things done. :-)

Houser Heating & Air Conditioning replied on 11-26-2014

Thank you for your kindness and good review.

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Federaldy

Reviews: 0

Extra mile

Had issue with Air unit,turns out was no problem. Wayne sent out a very professional crew and they did a superior job. Was more than i had hoped for. Yes he did go the extra mile on this one!

Houser Heating & Air Conditioning replied on 11-26-2014

We all are very grateful to serve your needs. We are here for you, our esteemed client.

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Carolotta

Reviews: 0

Opinion Changed

At first I thought that this was a H&A company I could hang onto. Then after the initial visit I had nothing but trouble with them. Their techs didn't know what they were doing and we had to wait for them to come back to fix the simple problem or on another occasion they "jury rigged" the equipment until they could come back later and charge me more to fix it. I never called them back. My unit runs fine.

Houser Heating & Air Conditioning replied on 05-19-2013

I sure wish I knew who you are and what truthfully happened. I count 3 visits you spoke of. I have not had more than one tech since December, and between us we haven't had one warranty call, much less the quantity you make up. We don't rig anything and we don't charge more than the initial job charge quoted when we get authorization from you. I have 34 years experience and he has 16. We know very well what we are doing. Is it that you couldn't get something for free that inspired you to write this untrue slander? I take my reputation very seriously, and our customer service is excellent.

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Tjambs

Reviews: 0

Great customer service & honest!

My husband & I called Mr. houser to come & give us a second opinion on a quote after we were told by another company that are furnace was leaking carbon monoxide after a routine service call to clean filters etc. We had mr houser come to give ya a quote on replacing furnace we thought was bad, he tore into furnace & checked everything, he then told us that are furnace was is good working shape & there were no cracks or carbon monoxide leaking, he could have quoted us a price for a new furnace, but instead was honest & professional, not only did he give us good news about are furnace, but did not charge us for his service! He will be our contractor for now on! He had excellent customer service & definitely not a crook like the other company that was trying to scam us! I would recommend him to anyone who needs service in the future!

Houser Heating & Air Conditioning replied on 11-26-2014

This other contractor said they saw 6 distinct cracks in the heat exchanger. I disassembled the unit to look at a new looking heat exchanger. They put on a big scare presentation along with warning stickers pasted on the furnace and the homeowner signing liability papers and waivers for dangerous equipment resulting in death and health problems. They have a written guarantee for their diagnosis that states if there is doubt or need for affirmation, they will send a supervisor out and if they can't prove there position they will refund original amount plus an extra amount. Sound good? It's a lie. They wouldn't even go back and my report didn't get even a refund on the service call. All contractors are not the same. I was glad to interfere in that crooked attempt.

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alexismommy4

Reviews: 0

A Company You Can TRUST!

It’s not often that you get the owner of the company to come out for a routine call. We called because our heat pump did not turn on at all and luckily got the owner himself, Mr. Gary Houser. Even though it was after 5:30pm on a Wednesday, Mr. Houser came out to diagnose the problem personally. He really took his time to carefully explain everything that was going on and also how the system works in general. He made a diagnosis and due to our own personal obligations had to come back on Friday. He worked late into a Friday night to make the repairs. I never once felt that he was rushing just to “get the job over with” because it was late on a Friday night. He was knowledgeable, very patient, and never seemed exasperated by the situation. The work was also guaranteed both verbally and more importantly in writing right on the back of the receipt. We could rest assured that if the problem wasn’t solved, which it was, that Mr. Houser would stand behind his work. I would highly recommend his services to any of my friends and family.

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m0ng00se68

Reviews: 0

Pleasure to deal with such a nice guy

Both my wife and myself accidentally paid the same bill from different accounts. Neither of us realized this, nor would we have figured it out. Mr. Houser noticed the mistake and brought us a refund check. It is a pleasure to do business with such a competent, friendly, and trustworthy company. Highly recommended.

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Kenyan

Reviews: 0

Best heating/air company I ever used !

The integrity of this company is incomparable. They have impressed me with their overall service and honesty every time I've had to use them even though it's been a different employee every time. This last time my thermostat was acting up and Jason came out and fixed free of charge since they had installed it months earlier. Great guys!

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Heat Pump