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Atlanta Roofing Specialists Inc.

1232 Sandtown Road SW Marietta, GA 30008
Phone:	(770) 419-2222
Fax:	(770) 419-2255
Website:	atlrfg.com

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Colbobf

Reviews: 2

Posted on 7/16/2012

Roof Replacement

Just finished our new roof and did a superb job. Had a top-notch, professional team that did quality work and wrapped it all up in two days. Great products, workmanship, supervision, and timeliness.

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JLaw111

Reviews: 1

Posted on 2/24/2013

Poor Customer Service

My experience with ARS was disappointing. The quality of their work was only acceptable after demanding they return to fix their initial work. Their customer service was basically nonexistent when it mattered, and I would not recommend them to anyone that I know.

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Atlanta Roofing Specialists Inc. replied on 02-25-2013
The work performed at this customer's home was exactly what we had proposed and what he was charged for. This customer didn't like the way the repairs looked aesthetically so we went back (at no extra cost to him) and re-did the work in a manner that would have been more expensive originally. There were some issues trying to re-schedule the follow-up repairs but that wasn't entirely our fault due to the fact that this customer is very difficult to reach by phone. I feel we did everything possible to make this customer happy and sincerely regret that he wasn't completely satisfied.

TyroneJohnson

Reviews: 1

Posted on 12/19/2012

Best in Atlanta

I normally do not write reviews, but Atlanta Roofing Specialists went so far above and beyond that I made it a priority. My experience with this company was superb from beginning to end. Their office staff was very courteous and helpful. I even loved the fact that they worked with my schedule when scheduling the job. I also appreciated the level of detail and the quality of their work. Everything was done exactly as they outlined it in the contract. I hope that all Kudzu members make the right choice and use Atlanta Roofing Specialists.

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lSUM208

Reviews: 7

Posted on 11/3/2012

Terrible Customer Service

ARS provided me a schedule of 10/26/2012. I never received a call nor an email to explain why they did not show up to replace the roof on that day. Still unto today, 11/3/2012 they have never called to explan. Atlanta Roofing Co. wanted me to sign a contract that had no date when the work would be done. I explain to Rictor Vipond that I had to have a date. I understood if it rained that the work could not/would not be done. Finally he provided me a scheduled date of 10/26/2012. As I said they were a no-show. I would never recommend this company. Aweful customer service.

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Atlanta Roofing Specialists Inc. replied on 11-05-2012
ARS did not and will not guarantee a specific date without a signed contract. We asked this customer to send in a signed copy of the proposal and told her we could get the job done on the date she requested but she never sent the signed copy. It was clearly explained and she would not sign the proposal. We simply can't start work on someone's home when they haven't given us written authorization to do so. We regret that we were not able to serve this potential customer because we highly value and appreciate every customer and every job.

c1995p

Reviews: 1

Posted on 10/10/2012

New Roof

Atlanta Roofing Specialists were knowledgeable in the steps required to ensure a good roof installationespecially the requirements for flashing of all kinds. They offer a good warranty on their work and were very professional. Good cleanup after the job was completed. My contact at Atlanta Roofing Specialists was Rictor Vipond. I highly recommend them....

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Rich2411

Reviews: 1

Posted on 9/18/2012

Worst experience ever

We called and the guy showed up and went over three areas for repair. A crew came and fixed one and left. I called the company and complained and the guy came sales came and chewed me out for calling the company and said it would be another $500.00 to fix. My family room ceiling fell in during the next rain. fixed all and repaced roof. R. Harrison Powder Springs.

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Atlanta Roofing Specialists Inc. replied on 09-18-2012
THIS IS NOT OUR CUSTOMER!!! Atlanta Roofing Specialists Inc. has NOT done any work for R. Harrison in Powder Springs. This person obviously has us confused with another company. Unfortunately, KUDZU has no verification system in place to make sure that ANY review is from a credible source. So please keep this in mind as you read reviews on any company. Mark Rutherford, VP

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