Our mission is to be the premier house cleaning company in the Atlanta area by providing unparalleled quality coupled with dedicated customer service. We want to build a long term relationship with all of our clients by combining upscale service with an affordable price. The philosophy is simple...to exceed the expectations of our clients by understanding their needs to continually improve our products and services. Our number one goal is to create truly satisfied customers. We accomplish this.. through personal attention to our clients, and maintaining a commitment to quality, reliability, and value of service.
Aquastar Cleaning Service brings years of experience and a meticulous attention to detail to every project. Our core values include integrity, trust, teamwork, and respect, as we strive for excellence in everything that we do. As a member of AquaStar, you can help shape our future and reinforce our core values.
Aquastar Cleaning Service offers daily, weekly, bi-weekly, or monthly services, as well as moving in or out specials or just one time. We individualize cleaning services to fit you and your home. More than 15 years of experience has taught us that every home is as unique as the people living there. Price on home cleaning is based on many factors, one size of your home and the frequency for cleaning are some of those factors. Also people live with different numbers of pets as well as different levels of clutter and different customs.
We do, in fact we will not even consider the staffing of a new house cleaner unless they have verifiable references and a stable previous work history. House cleaners must be bondable which means no felony convictions. We also do random drug testing.
Aquastar Cleaning Services uses gentle, biodegradable cleaning solutions in your home & office! Let us know if anyone in your household (human or otherwise) has any chemical allergies, and we will tailor our services to accommodate them.
We used Aquastar Cleaning Services for over a year and only stopped because now I have more time to clean our house. They were always professional, dependable and the service was excellent. I highly... recommend them for a cleaning service!VIEW MORE »VIEW LESS »
When another cleaning service failed to show up on the day I scheduled, I called Aquastar, desperate to get my house ready for company coming the next day. I loved that I got a human being on the... phone right away, and within minutes, Marcos was able to schedule a cleaning that afternoon for me. The couple who came out to clean arrived on time (a little early in fact), and spent FIVE hours cleaning my house. Marcos called as soon as they left to make sure I was satisfied with the job they did. After dealing with a cleaning service that always went straight to voicemail and never returned my calls, Aquastar was a breath of fresh (clean) air!VIEW MORE »VIEW LESS »
I called Aquastar for an estimate. Marcos showed up, and gave me a very fair price. I then emaild to say I will try them. After a couple of emails they agreed to come the next day, in their words around 11:00 am. I agreed. The next day at 11:30 they had not shown up, so I called Marcos. He apoligized and said he would contact the crew.At 11:55 they showed up. I asked what happened, the man and woman replied, "No" you need to contact Marcos, I said I had already contacted him. The man then said in a very angry voice,"We'll leave". They left. I called Marcos, and he said they need a least an hour buffer. I said you should have told me that on the front end, and you should have called me to let me know they would be late. He said you are right. I can not recommend this company for poor communication and reliability. Aparently the man and woman cleaners were not aware of their appt time either. There are many individuals and small companies that will clean your home. Do not settle for poor performance and communication.All companies have success stories. Do not settle for poor communication in todays world.
I apologize for any inconvenience which this may have caused. But on our website on our, "Keys to Success" page it specifically mentions, "Non Specific Arrival Times" due to traffic etc. And whatever business which requires to drive around the metro area are aware of unexpected traffic delays. We try everything possible to be on time and guarantee the best customer service to all of our customers, but sometimes it's very difficult to satisfy everybody.
We used Aquastar Cleaning Services for over a year and only stopped because now I have more time to clean our house. They were always professional, dependable and the service was excellent. I highly recommend them for a cleaning service!
We hope that we have done all we could to make sure your experience with us pleasurable . We hope you will remember our company and that one day we can provide service to you again.
When another cleaning service failed to show up on the day I scheduled, I called Aquastar, desperate to get my house ready for company coming the next day. I loved that I got a human being on the phone right away, and within minutes, Marcos was able to schedule a cleaning that afternoon for me. The couple who came out to clean arrived on time (a little early in fact), and spent FIVE hours cleaning my house. Marcos called as soon as they left to make sure I was satisfied with the job they did. After dealing with a cleaning service that always went straight to voicemail and never returned my calls, Aquastar was a breath of fresh (clean) air!
Thank you for your review. Aquastar Cleaning is not concerned only with the quality of cleaning, but we also care about the quality of our customer service in our office when you call.
After unsuccessful tries with other cleaning companies, we are so glad to have found Aquastar Cleaning. Marcos is friendly, professional and always follows up. His teams are always on time and very thorough. I would recommend them to anyone. Great Service and Professionalism!
Thank you for your kind review, we treat each one of our customer's houses, like it was our own. This is the reason for our success, we send the same crew every time.
We have used Aquastar for the past two years and have been very pleased with their service. They are always on-time, thorough and the house always looks and smells clean when they leave. We have recently moved out of their service area and are very sad to have to part ways with them. We can only hope to find another service with the same quality and value!
Thank you for your business. We look forward to serving you again in the future.
On time, fair price, great attention to detail for our deep clean service. Will use them again. They were also very professional.
Thank you for your review. Aquastar Cleaning is not concerned only with the quality of cleaning, but we also care about the quality of our customer service.
We have been using Aquastar since 2008 and they have been absolutely wonderful. Usually we're home when they arrive and we head out to the store knowing that the house is in capable hands. They take pride in their work and it shows. This last visit my neighbors let them in and it was such a pleasure to come home to a fresh clean house. Highly recommended!
Thanks for the kind words. This is the reason why we have the best and most well-trained employees, because the goods of our customers comes in first place.
We couldn't have been happier with Aquastar Cleaning. My experience from start to finish was wonderful. I felt I was their only customer. They were timely, efficient, professional and every person I spoke with was pleasant and knowledgeable. An absolutely wonderful experience. I highly recommend Aquastar Cleaning as competetively priced and as a provider of high-quality.
Just wanted to take a minute to thank you for your review. It's great to hear that we are providing you with the quality and value of service that we strive to achieve.
Over the years I have had several different individuals who have helped me with housekeeping. Although I was reluctant to try a "service", rather than just find an individual, I decided to give Aquastar a try. I am so glad I did! Aquastar stands out for several reasons. The first is that the owner of the company is very professional and courteous to work with, but more importantly he delivers what he says. Second, he sends housekeepers as a team. They come in and quietly get busy and attend to details from fans to floors. Since they are working as a team, they are able to get twice as much accomplished in a shorter time. Another reason I would recommend Aquastar is that they complete each task weekly, or every visit--they do not cut corners because "they did something last visit". Therefore, you know that you are getting a freshly cleaned home every time! Finally, their price is very competitive. I feel I am getting great value for the price. I would highly recommend Aquastar!
Thank you for taking the time to share your great experience with our services and for allowing us the chance to earn your business.
Referred to me by friends, family, and associates, Aquastar Cleaning responded immediately to my request for an estimate. They provided a written contract that clarified every cleaning task they would perform and then provided a highly reasonable estimate. On the day of cleaning, they arrived on time, cleaned every item they promised to clean, and then proceeded to add many finishing touches. By the time they completed the cleaning, they had transformed every room in the house to pristine condition. Aquastar far exceeded all of my expectations at a highly reasonable price, and I am happy to continue using them exclusively in the future.
Thank you for the positive review of our services. We value every single one of our customers and we couldn't run a business without customers like you.
This is my first experience with hiring a cleaning service so I didn't know what to expect. Our cleaners are polite, considerate and very good at their job. I have been using them for close to a year now and haven't had a reason to complain yet. I would highly recommend them to anyone.
Thank you for allowing us to help you with your house cleaning needs. We really appreciate your trust in Aquastar Cleaning Service.
I have been using Aquastar Cleaning Service since 2009. I cannot say enough about how happy I am very pleased with the service Aquastar has provided me. It's difficult to find a complaint about their services. My house is exceptionally clean. I've had the same crew since we started. All are friendly, honest and trustworthy. They lock my house up every time and not once did I feel as if my house was in jeopardy. They are the best! Treat yourself to the best and hire Aquastar!
Thank you! It has been a pleasure doing service with you! I'm glad to hear you enjoy our services.
My wife and I were really impressed by this company. It is locally owned and that is evident in the service we received. Wesley and Nara showed up right on time, were very nice and polite. Very impressive. They remove some stains on our shower that we never thought would come out. They are recommended by a friend and I will be recommending them to other friends.
This is the kind of customer service we strive to provide every single day. It's always great to hear when our cleaners go above and beyond to make our customers happy.
Unfortunately, I had broken my arm in 2 places in the early summer which resulted in my being able to do virtually nothing for almost 4 months. Although my arm has healed, I am extremely slow with the "heavy" cleaning. I called Aquastar for help and rescue with the holiday and a house full of company coming. They were outstanding and surpassed my greatest expectations and hopes! The entire process was professional and efficient --from the initial walkthrough and estimate to the ending walk-through and inspection. I would recommend Aquastar with more than a 5 star rating if that were possible!!!
Thank you so much for your kind words. We always strive for 100% for customer satisfaction. We appreciate your time to review our company.
My wife and I were extremely pleased and totally satisfied with the unbelievable terrific job Aquastar did. The man/woman team were professional, thorough, and all-around excellent at their job. They did an incredible cleaning.
Thank you! We are glad that we met all of your expectations and we make sure all of our customers have the same experience.
As a bachelor awful at cleaning I think they are amazing. The true review, however, was my visiting mother's assessment who stated "they do excellent work!" I plan to stay with them for a long time.
Thanks! We are a family business, that's why we were approved by mom. All of our cleaners are mom themselves which ensures quality service each visit.