Our mission is to be the premier house cleaning company in the Atlanta area by providing unparalleled quality coupled with dedicated customer service. We want to build a long term relationship with all of our clients by combining upscale service with an affordable price. The philosophy is simple...to exceed the expectations of our clients by understanding their needs to continually improve our products and services. Our number one goal is to create truly satisfied customers. We accomplish this.. through personal attention to our clients, and maintaining a commitment to quality, reliability, and value of service.
Aquastar Cleaning Service brings years of experience and a meticulous attention to detail to every project. Our core values include integrity, trust, teamwork, and respect, as we strive for excellence in everything that we do. As a member of AquaStar, you can help shape our future and reinforce our core values.
Aquastar Cleaning Service offers daily, weekly, bi-weekly, or monthly services, as well as moving in or out specials or just one time. We individualize cleaning services to fit you and your home. More than 15 years of experience has taught us that every home is as unique as the people living there. Price on home cleaning is based on many factors, one size of your home and the frequency for cleaning are some of those factors. Also people live with different numbers of pets as well as different levels of clutter and different customs.
2012, 2013, 2014
We do, in fact we will not even consider the staffing of a new house cleaner unless they have verifiable references and a stable previous work history. House cleaners must be bondable which means no felony convictions. We also do random drug testing.
Aquastar Cleaning Services uses gentle, biodegradable cleaning solutions in your home & office! Let us know if anyone in your household (human or otherwise) has any chemical allergies, and we will tailor our services to accommodate them.
They have been working out really well since September 2014. The price is reasonable (a bargain for how hard they work!) and they send two cleaners to do the job. It seems to me that they go above... and beyond and even fold the toilet paper and towels neatly. They are very thorough and will also clean the basement when I ask them to. I highly recommend Aquastar!VIEW MORE »VIEW LESS »
I looked around on kudzu a lot and this was the only place that I could find consistently good reviews on. Aquastar did not disappoint. They come over and did the deep clean on my 2400 square... foot house in a little over 2.5 hours. The place was spotless after and they did a lot of extra stuff they didn't have to like cleaning and polishing a silver tray we keep in our bathroom and organizing a little bit of clutter we had on a bed in the spare room. We'll be signing up for the monthly service.VIEW MORE »VIEW LESS »
I called Aquastar for an estimate. Marcos showed up, and gave me a very fair price. I then emaild to say I will try them. After a couple of emails they agreed to come the next day, in their words around 11:00 am. I agreed. The next day at 11:30 they had not shown up, so I called Marcos. He apoligized and said he would contact the crew.At 11:55 they showed up. I asked what happened, the man and woman replied, "No" you need to contact Marcos, I said I had already contacted him. The man then said in a very angry voice,"We'll leave". They left. I called Marcos, and he said they need a least an hour buffer. I said you should have told me that on the front end, and you should have called me to let me know they would be late. He said you are right. I can not recommend this company for poor communication and reliability. Aparently the man and woman cleaners were not aware of their appt time either. There are many individuals and small companies that will clean your home. Do not settle for poor performance and communication.All companies have success stories. Do not settle for poor communication in todays world.
I apologize for any inconvenience which this may have caused. But on our website on our, "Keys to Success" page it specifically mentions, "Non Specific Arrival Times" due to traffic etc. And whatever business which requires to drive around the metro area are aware of unexpected traffic delays. We try everything possible to be on time and guarantee the best customer service to all of our customers, but sometimes it's very difficult to satisfy everybody.
Very happy with Aquastar. I have been using them for about a year now; they are reliable, reasonable priced and do a quality job each time!
I could not believe how clean my house was after my first visit! They even did all reachable windows! Everything is spit shine clean from my ceiling fans to my baseboards. I'll be using this crew regularly.
I was a little hesitant at first, but I have to admit, these guys are extremely professional. They play close attention to all the details. I normally do not rate anything/anyone online, but in the case of Aquastar, I think people need to know how good their service is. Keep it up.
Great customer service. Marcos met me for an estimate and performed the service on the next day. The shower has the dimples that are impossible to clean and they were able to make it sparkle! I'm very pleased with work and the price was very reasonable.
Excellent house cleaning service. Minimal cost, professional workers, completed job quickly and efficiently. In fact, they were very accomodating and flexible. Great job overall! I would definitely recommend this company to others
I have used several cleaning services for my home, of which neither had me as impressed as Aquastar Cleaning. This company really cares about the quality of their work. They run a prompt, customer friendly and professional business.
I've had plenty of cleaners do a good job cleaning, but they always seem to move things around or not put things back in their place. These folks pay attention to that small a detail, and that makes the difference for me. Also, they keep a record of special requests so they can regularly do things how I prefer and not how they guess I might prefer things be done. They're not the cheapest, but they're fair and worth it. I highly recommend them.
Posted on Judysbook.com on: 8/5/2010
To be honest, I am very picky. I have never had any luck with cleaning companies. But Aquastar, just "Wowed" me! Every little detail I asked for, was ...
To be honest, I am very picky. I have never had any luck with cleaning companies. But Aquastar, just "Wowed" me! Every little detail I asked for, was cleaned! The crew knew exactly what to do and how to do it. I had a chance to speak with one of the owners and he told me the difference between Aquastar and other top-leading companies. And I actually saw that! It is truly amazing. I will never use a different cleaning company. Thanks Aquastar!
I would totally recommend these guys. Great value!!! Very prompt and polite. Went way beyond my expectation. Jason S.
Aquastar is a very good cleaning service that is also very flexible and proactive in ensuring I am satisfied. I would strongly recommend them. Thanks
This was our first time hiring a maid service and our house was a disaster. The price was fair, the people were very polite, professional, and hard-working and they didn't even take a break for almost eight hours! These guys are pros. I can't say enough...
Before my wedding, I had these guys clean my home. Very organized. Very detailed. They did a great job! Unbelievably clean! They came out and did an estimate, gave me a fair price and got there on time. The cleaners were fantastic.Thanks Aquastar for a great job and get my place ready for the wedding day.
Marcos and his folks do an amazing job cleaning our house. They are very meticulous, diligent, and follow up to make sure everything is to your satisfaction. I can't tell you how great a feeling it is to come home to a completely spotless home. They get along very well with our large dog as well, who loves them. I can recommend Aquastar Cleaning to anyone looking for a house cleaning service.
I am appalled that Aquastar will not take responsibility for their error. I was a customer and this is a honest review. Our cleaning was approximately 2 weeks ago. We initially had a cleaning 3 weeks ago and no one showed up. Yes, your cleaners came in some type of uniform, but they were filthy and could barely speak English. We were never offered a free cleaning. Beware of this cleaning company! Iím sure if you read their other reviews you will see that Im not the only one who was disappointed. Here is my original comment before they responded: I hired this company to clean my home recently. The first time they didnt show up. Then when I reminded them that I had a cleaning scheduled they refused to come at the time I requested, even though it was THEIR fault. They finally showed up the cleaner looked filthy and didnt even have all of the cleaning products needed! I would NEVER use this company again. They didnt even apologize for the inconvenience they caused. Absolutely terrible!
This customer are reviewing the wrong company, because this had never happened with AQUASTAR, our employees are always dressed properly and neat,they always wearing uniform to work, and we have never missed any appointment, we're so confident this had never happened with us. My name is Marcos and I'm the owner of AQUASTAR this customer can call me direct at 678-581-9951 we are willing to offer then ONE YEAR of free service. This review it is probably from a jealous competitor, I will let KUDZU customer service investigate it and take the actions. This is an organized and committed company our customer are always in first place.