Emperial Hardwood Floors, Inc. Floor Laying & Refinishing

Emperial Hardwood Floors, Inc.

(770) 424-3219 emperialhardwood.com »

1773 Sherman Lane NWKennesaw, GA 30152   map »

Business overview

Emperial Hardwood Floors is a family owned business specializing in wood floor installation, refinishing and stair case installation since 1979. We use high-tech finishes and the Bona Dustless System to give our customers the beautiful floors they expect. We care about our customers and have a great deal of pride in the work we do. Our goal is to make every customer happy, so that they refer us to their friends. That's how we built the business

Refinish

  • Wood

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Canton
  • Carroll/Coweta County
  • Cherokee/Forsyth County
  • Cobb County
  • Cumming
  • Douglas/Paulding County
  • Douglasville
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Woodstock
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Services

  • Coating & Sealing
  • Estimates & Consultation
  • General Repairs
  • Installation & Laying
  • Maintenance, Cleaning, Waxing
  • Refinishing & Restoration
  • Sanding & Stripping
  • Staining
  • Stairs Built
  • Trim & Molding

Flooring Types

  • Hardwood & Other Wood Floors

Customers

  • Residential

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Home Reports Best Pick for thirteenth consecutive years. We carry both workers' compensation and liability insurance.

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

* By Appointment Only

Payments Accepted

  • Cash Only
  • Personal Checks

Year Established

1979

Documents

[PDF] Wood Floors 101
[PDF] Services Provided by Emperial
[PDF] Professional Serv. & Links
[PDF] Getting the Job Done

Languages Spoken

  • English

Reviews

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Hardwood Flooring, 2/23/2015

I recently had all my carpet removed and hardwood flooring installed by Emperial Flooring. They were awesome and very efficient. Their workmanship is superb. I did have some minor issues... (splintered board and one step cut short)but they were there the next day to correct them. Would highly recommend Ricky, Lori and their crews on a job well done. Thank you all. My house looks gorgeous. Aileen Walker

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Very Positive Experience, 2/16/2015

Very pleased with my experience with Emperial from initial communication to completed installation. Ricky was great at answering questions and assisting with decisions about details that made me... very comfortable with my decision.

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Videos & Photos

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Photos (100 photos)

  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA

Linked Review

HHjuggler

Reviews: 1

Four rooms and a staircase

Started with the most detailed quote after 5 other estimates given. Ricky gave us a list of things to do in preparation for refinishing 4 major rooms and the staircase - changing the original stain color from oak to a red mahogany. As a result the entire job was completed one day shorter than scheduled - which allowed for an extra day of curing in our humid Atlanta weather before moving all the furniture back. Chico and his crew managed to move the furniture, sand all the rooms and staircase rails, and stained in the first day (over 13 hours on premises. Ricky has a special contractor to replace the wood balusters to iron - who worked directly with us on the patterns. Our 22-year home now looks better than ever!

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 Living Room shines
 Staircase transformation

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aileenwalker

Reviews: 1

Hardwood Flooring

I recently had all my carpet removed and hardwood flooring installed by Emperial Flooring. They were awesome and very efficient. Their workmanship is superb. I did have some minor issues (splintered board and one step cut short)but they were there the next day to correct them. Would highly recommend Ricky, Lori and their crews on a job well done. Thank you all. My house looks gorgeous. Aileen Walker

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gapch99

Reviews: 1

Very Positive Experience

Very pleased with my experience with Emperial from initial communication to completed installation. Ricky was great at answering questions and assisting with decisions about details that made me very comfortable with my decision.

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bbdawgs05

Reviews: 1

Great job with renovation

Just wanted to say thanks to Ricky and team for great job with recent reno. Communication was great!

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cpenta

Reviews: 1

Great service for great price

We chose to work with Ricky bc of his professionalism and honesty. He and his team did not disappoint. Chico was always on time and very professional. He did a wonderful job on my new floors. I will definitely recommend EHF to friends and family!

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5678peacockdance

Reviews: 1

Top Notch!

Ricky's crew did a magnificent job! They were punctual, accurate, and very professional. I found Ricky very easy to work with and very accommodating! I would recommend this company to anyone and would be happy to serve as a reference.

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cgeers

Reviews: 1

Excellent Service

They were the cheapest estimate and provided really great service in refinishing my hardwood floors. Their attention to detail is great and they are very customer oriented. Definitely would recommend them to anyone!

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Himeservices

Reviews: 1

Excellent product and service

We highly recommend Ricky and Lori's Emperial Hardwood Floors! They were prompt, efficient, courteous and delivered an excellent floor refinishing experience for us. They completed our project in less time than originally planned for....we love our hardwood floors again! They offer competitive pricing, and offered an additional coat of polyurethane that other contractors did not offer. WE are very pleased and rate this company as 5 stars!!

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customerkudzu

Reviews: 3

Beautiful Floors

Had Rick and the crew refinish our 20 year old hardwood floors. When they got done, they look brand new. He also helped us with the stain color as well. We were so impressed that when it was time to replace carpet in the dining room, we had Rick come back and replace it with hardwoods. Matched the other floors perfectly. Can't say enough.

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vbbvbb

Reviews: 2

Terrible experience. Floors started scratching im

Everytime I see my floors I get mad. After only 8 months the finish has worn and the floors look terrible. The scratches started immediately. We followed their instructions about waiting to walk on the floors and keeping pets off for a few days. The urethane coating has completly worn off high traffic ateas such as the living room floor. We paid over $5000 to Emperial have our hardwood floors refinished. We cannot reommend Emperial and are talking to companies to re refinish our floors. This means we are having to pay twice. We are not happy. I am a real customer from April 2014. I have the canceled checks to prove it. And anyone is welcome to come look at my floors.

Emperial Hardwood Floors, Inc. replied on 02-18-2015

I would like to say the customer never contacted me directly that there was a problem until she wrote this review 9 months later. The floors were refinished 4/30/14 and she posted the review 1/25/15. In her review she stated the floors started to scratch a week after the work was completed but yet she did not contact us about the problem. After the job was completed she emailed saying “Thanks so much for doing the floors” and expressed that there were some minor touch ups to be done. We did come back to correct the touch ups and never heard from her after the last meeting. After reading the customer’s bad review and not knowing who the reviewer was, I submitted a response asking the person to contact me, which she did. I inspected the customer’s floors on 2/10/2015. There are surface scratches made by 2 very active border collies in the house. It is normal to have surface scratches from dogs of that size and activity. Looking back at the original estimate, it was suggested to her to use a tougher finish but was turned down for monetary reasons. I really want to help this customer out so I offered to recoat the floors. I asked what products she uses to clean the floors. The customer stated she used Bona Cleaner (good product), Murphy’s oil soap (leaves an oily residue which is not good) and Orange Glo (the worst product to put on a polyurethane floor and causes scratches to be accentuated). So now we know why the scratches are so noticeable. All our customers receive a contract which we require to be signed prior to starting work. It states: Do not use any products which could contaminate the surface such as Future, Murphy’s oil soap, Scott’s liquid gold, furniture polishes, Halloway House, etc. The reason why is that these products cause problems with the finish and the polyurethane can not be recoated in the future. We also suggest using Bona cleaner for hardwood floors. Most surface scratches can be corrected by one or two coats of polyurethane but now refinishing is the only option to correct her problem. I truly feel the refinishing of the hardwood floors was professionally done, but the dogs scratches and then the contaminates which exasperated the problem is not our fault. I will continue to work with this customer to resolve her problem. Ricky Core, owner of Emperial Hardwood Floors.

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DoreaZ

Reviews: 1

Excellent Job

Our first floor was part hardwood part carpet. Imperial Hardwood helped us to replace the carpet by hardwood. The crew did an excellent job. The old and new floor match very well, and transition in-between was nicely done. In addition, we need to run one speaker wire under the hardwood. The crew creatively dug a small tunnel on the concrete underneath the hardwood, so that the wire does not affect the smoothness of the floor sitting on top of it. Overall, excellent job.

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PamRan

Reviews: 1

Excellent Service

Ricky and his team added wood floors in the family and refinished/stained our first floor. He made sure my wife was completely happy with the color and their work was focused and excellent. I highly recommend Ricky and his team.

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KeithaHG

Reviews: 1

Top Quality Floor Refinishers

Ricky Core was courteous and professional and a pleasure to work with. I was able to schedule my job easily without high pressure and I appreciated Ricky's knowledge of his craft and experience. His team did an outstanding job refinishing my hardwood floors and repairing some minor damaged areas.They were able to match an adjacent area that Ricky pointed out that did not need refinishing which told me how honest he was in not overselling me a service that i did not need. I was sold at that point! The clean up was way beyond my expectations and we are very happy. We highly recommend this service and will use them again in the future without hesitation. No more shopping around! A great value and a great job.

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KimMarg

Reviews: 2

Quality work at a reasonable price

Used them to refinish floors twice and both times have been great. Very trustworthy, on time and reliable.

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Banamoreland

Reviews: 2

Best Price Quality and Worksmanship EVER

Ricky was very professional and knowledgeable of his product. He was able to show me samples right away of the color and type of wood I wanted. Price was great and better than I could have ever imagined. Beating all the other company's price bids with a much lower price. Ricky was friendly not pushing me into sale but educating me on best flooring for my home. Work was schedule quickly with installation crew headed up by OZ arriving on time explaining everything to me that was going to happen. Crew was very careful with my personal belonging and careful not to bump into walls, etc. All the work from start to finish was completed within the time promised. They even made up my king size bed so all I had to do was pull down the covers to sleep that night. MY NEW NATURAL OAK HARDWOOD FLOORS ARE GORGEOUS. The entire crew did an excellent job installing them and cleaned up after themselves beautifully. They were very patient with me when I asked them to move couch and big rug 2 more times till it was where I wanted it to be. Saw Ricky upon completion of job and he took pictures saying how nicely it went with all my furniture,etc. Please do not miss out on opportunity to talk with Emperial Hardwood Floors for THE BEST FLOORS EVER. I recommend and will tell all my friends how satisfied I am referring Ricky and his crew. So very Happy with my new floors.

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sweeway

Reviews: 2

Excellent

This is the second time I used this company. I am absolutely satisfied with their work this time. Chico, the installer would take extended measures when I pointed out places that needed extra work. Overall, it was a very satisfactory experience and I was pleased with the outcome. Thanks!

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