The man that helped us was extremely polite, professional and an amazing representative for Classic Collision. He communicated well with myself and the insurance company, exceeding expectations... throughout the entire process. He was friendly and efficient during drop-off and pick-up. Customer service couldn't have been better and I am very happy with the quality of the work performed. I hope to not require collision repair anytime in the future but if I do, there is no doubt that I will bring my car to Classic. Keep up the good work!!!VIEW MORE »VIEW LESS »
I had my damaged vehicle taken to Classic Collision and although it could not be repaired. I received excellent customer service from the manager . He went above and beyond to provide me information... and processes to assist me with my insurance claim. If i ever am in need of collision repair again, this location will be the first place I call.VIEW MORE »VIEW LESS »
made a painful process of getting car fixed after a fender bender into a painless one.they were great!had my car evaluated and me in a rental car in less than 30 minutes.and took less than 2 days to fix.looks better now than before the wreck.great service
Posted: 9/14/2011 • Link to this review
After damaging my car in a parking deck and getting several quotes, Classic Collision had the lowest and most reasonable price of them all. I am very pleased with the work they did to my Infiniti and you can't tell at all that it was damaged. The service was also outstanding because they were in constant communication with me and repaired my car quickly. I would recommend Classic to anyone! Thank you for the great work.
Posted: 9/14/2011 • Link to this review
Getting into an accident is never something easy or something you can prepare for. Now, I'm not one who is easily surprised, but the staff at CC of B totally did. I even told John G. that I loved him. Everyone there is super accomodating. I also had to rent a car while my car was being serviced and they have it to where I can drop off the rental at the shop. So, like the title says it really couldn't have gone better unless everything was for free. :)I will go there always for any future work on my vehicle. Thanks everyone!
Posted: 9/13/2011 • Link to this review
I just picked up my car from Classic Collision's Buckhead location. They restored my car to perfect, pre-accident condition and I really appreciated their communication throughout the process. I received both e-mail and phone call updates regarding my repair status and they got my in and out of the shop quickly both when I dropped off and picked up my car.
Posted: 9/11/2011 • Link to this review
I was unfortunate enough to get in an accident two weeks ago, but I was fortunate that Classic Collision of Buckhead was an approved repair shop through my insurance company! From the moment someone came to pick up my damaged car to the moment they helped me carry my carseats back to my perfectly repaired car, they kept in touch and aprised of their progress every step of the way! I got my car back in better condition than it was in before the accident, and it was cleaned inside and out as well! This is my second experience with the Classic Collision family and it was fantastic. The other awesome thing was their work is 100% guaranteed for as long as I own my wehicle! That makes me confident that they believe in their services too! Thanks, S. Rozell!!
Posted: 9/07/2011 • Link to this review
I took My Mini Cooper in and right away everything was taken care of. They we fast with the repairs and kept me up to date with everything they were doing to my car. The best part was they got finished with my car 3 days before they said they would. I highly recommend Classic Collision for all your care repairs. I have told amy people about there services and if ever i need any auto repairs, they will be the first i call.
Posted: 9/06/2011 • Link to this review
When you're hit and need your car fixed ... you immediately feel the stress of all the hassles you will now be forced to go through. Classic Collision made the entire process better than I could ever have imagined. From the drop off, initial conversations re the process, email updates all throughout, and pick up, I had such an awesome experience with Classic Collision! I would recommend them to anyone who needed work done to their car!
Posted: 9/04/2011 • Link to this review
From my first call last week to when I drove off the lot last night I was completely surprised with every person I came into contact with. From the very beginning Marnee was extremely helpful in explaining my options and working with me to figure out my somewhat strange situation (a man on a bicycle ran into the back of me). Classic Collision was able to make the experience as EASY AS POSSIBLE. The one person that really set my experience apart and who inspired me to write this review was Wayne (the gentleman who pulled my car up for me at the end). It was late in the day, and Wayne went above and beyond anything I could have ever imagined to make sure I left the lot with my car perfect and me completely satisfied. Wayne was not going to let me leave there anything short of thrilled. His personality and the pride he takes in his work makes him a true asset to Classic Collision. Luckily my family and I do not have to visit too often, but when we do Classic Collision is the ONLY place we go. Their great work and people like Marnee and Wayne are the reason I am a customer for life.
Posted: 9/02/2011 • Link to this review
I was in a minor wreck and I took my car into Classic Collision. They were fast, had great service and the repairs are excellent. I recommend them! Also Hertz car rental is right there. Not to mention they washed my car for me.
Posted: 8/29/2011 • Link to this review
My 2006 BMW was hit at a parking lot with a right bumper dent. Classic Collision fixed it in 2 days! They returned my car better clean and news like the day I bought it. I felt like a valued and appreciated customer from the time I stepped in to the time I took delivery of my car. I would recommend Dennis without reservation.
Posted: 8/26/2011 • Link to this review
Classic Collision of Buckhead did an excellent job repairing my Dodge Ram 1500. I dealt with Mr John Grubbs at Classic Collision and I was very pleased with how smooth the process was getting my truck repaired. John kept me updated throughout the process and took care of any concerns that I had. I feel like I received a high quality job and even better service. I highly recommend using Classic Collision Buckhead and I wouldn't hesitate asking for John Grubbs
Posted: 8/24/2011 • Link to this review
Very polite. Quick. Responsive. Everyone who worked there was a pleasure to deal with. For better or for worse, I've been in my fair share of car accidents, and Classic Collision blew me away. I almost want to do it again.
Posted: 8/22/2011 • Link to this review