Ben Hill Roofing & Siding Co., Inc.

Phone: (770) 872-4201
Website: bhroof.com
Ben Hill Roofing & Siding Co., Inc. Ben Hill Roofing & Siding Co., Inc. : Roofing Contractors, Douglasville, GA


Review
Reviews: 1

Posted on 8/13/2012

I slipped through the cracks
Needed a roof repair to stop a leaky roof. Called Ben Hill because the reviews were good and they seem like a good company.

I set up an appointment to have my roof repaired. No one showed up.

Called the company at least 3 times to have my roof issue resolved. I kept getting the run around and no clear answers.

I stay about 15 miles away from their douglasville, ga office so distance was not an issue.

Thanks for nothing BenHill.
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Ben Hill Roofing & Siding Co., Inc. replied on 08-13-2012
Dear Customer: Thank you for bringing this to our attention as this does not align with our mission to provide our clients with excellent customer service. It would help me greatly to know which sales representative you were dealing with so we can provide additional training on communication and time management. Please call me direct at 678-741-2031 to where we can discuss the details further. This is highly unusual for us; we seldom get customer complaints in this area of our business. Thank you for taking the time to respond and I look forward to hearing from you so we can assign you with a different sales representative and finish out what we started. I sincerely apologize and look forward to hearing from you. Thank you in advance. David L. Welch- President


More Reviews
Reviews: 1

Posted on 8/2/2013

Fantastic Job!!!
We had a wonderful experience with Ben Hill. They were right there with us every step of the way from the original inspection to the final inspection. They helped us navigate through all the paperwork with our Insurance and Mortgage Companies, helping us meet all their requirements. Michael Hartgraves was patient with us while selecting a new roofing color as our original had been discontinued. Then the color we first selected had also been discontinued. When the crew arrived everything went great! Although we were home they didn’t disturb us. We had heard stories of ‘roofers’ leaving a mess; everything from nails left for tires to find to gutters being clogged with debris. We didn’t have any of these problems. They cleaned everything up so good there wasn’t anything for us to do. We have been telling everybody how great Ben Hill is. We will definitely continue to recommend Ben Hill in the future.
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Reviews: 1

Posted on 10/25/2012

Beyond my expectations
We had planned on getting more than one estimate on our new roof and gutter guards. Once Robby came out we felt there was no reason for more estimates. We knew that Ben Hill had been in business for 30+ years for a reason and Robby was very thorough with us and answered our many questions that we had. He made us feel completely at ease with such a big decision. Our project manager Jerry was very punctual and kept us up to date with every detail of the process. Once everything was done, there was hardly no clean up needed but the workers took it upon themselves to blow off my fairly long driveway and sidewalk.it hadn't been blown off in a while since our blower is broken! We have already had several compliments and I am very pleased! Will defenitely recommend Ben Hill!!!...
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Reviews: 1

Posted on 10/24/2012

Best roofing contractors around!
We have been working with Ben Hill Roofing for many years and would highly recommend their contracting services. From their President down, the staff is knowledgeable and professional. We recently experienced some warranty issues with our roofing manufacturer and Ben Hill went above and beyond to assist us in getting a satisfactory resolution. When their roofing crew leaves your home, everything is clean and tidy. We're really picky about that and were totally pleased with the experience. They also fabricated several outside awnings for our entrance doors. The quality and workmanship is impeccable. It's great to have a company that has a strong history in their industry and you know they will be around whenever you need them for an existing problem, warranty issue or a new project. Thumbs up to Ben Hill and their staff!
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Reviews: 1

Posted on 6/2/2012

Excellent Service
I was recently searching for a roofing company to make necessary repairs as a result of some storm damage to my home. My job wasn't a complete roof replacement but at any rate needed repairing. I contacted Ben Hill Roofing Company about my job and was very glad I did. I received excellent service starting with the initial phone call to my extimator to my project manager. I received top-notch quality work and excellent service. They kept me informed all the way through the entire process and answered all of my questions and addressed my concerns. Should my friends or family need a roofing company in the future I will definitely recommend Ben Hill Roofing.
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