Power went out in my home suddenly. Power co told me to check main breaker and said id need to get electrician to fix if it was defective. I called electrical pros and as promised they showed up 30... minutes later. Turns out the main contact wires just needed cleaning and my power was back on for the long holiday weekend. Saved me a long outage trying to get a hard to find breaker. Pricing was explained to me up front when i initially called. I will certainly use this company again.VIEW MORE »VIEW LESS »
The company will charge you a $49.50 dispatch fee or a $129.50 fee, the latter of which includes the dispatch fee and a safety inspection, and they ask for a credit card number up front. These guys... lack any transparency in pricing and exaggerate the complexity of the job to justify high prices. They gave us a fee for the entire job and when asked to itemize the cost for each part of the job, the technician, replied "we don't do that". Well, how can I then evaluate the fairness of the pricing? When the tech puffed that they would "rework" 3 circuits to justify the price quoted, when pressed, admitted that this meant just replacing 3 light switches, which takes about 15 minutes each, involves tightening wires around 3 screws on a part that cost 89 cents. At the price quoted, which approached $1,000, suggested outlandish fees for the work. Likewise a fee for a new outlet was buried in a lump sum 2nd proposal, and he refused to give a specific price for this job. My attitude is to pay a fair price, but with these guys, you will have difficulty finding what that price is. They will find other things to fix, quote a blanket price, and hide the details of their pricing.VIEW MORE »VIEW LESS »
My problem was with outside lighting. Trying to help the small guy I used two different handymen without success. Jerry and his son diagnosed and repaired several problems the same day at a reasonable rate. My wife and I own a small company and know the value of good customer service. I will use them again and refer them to my family & friends.
Recently renovated a house and was forced by the contractor to use another electrician. Problems, as they always do, surfaced. Having a "new" house, I wanted to bring someone in that I could trust to be meticulous and resolve any mistakes made in construction. Really appreciated their thoroughness and attention to detail. Have the piece of mind, now, everything is right. I have used less expensive electricians but none that provided better quality.
I just had Electrical Pros come and install a outlet (with a built-in surge protector) above my fireplace, and hang my tv. They provided fantastic service at a very reasonable price. I am thinking of having them come back to install a whole house surge protector. Thank you!!!
I needed a problem diagnosed and fixtures installed. The Pro technician was on-time, knowledgeable and got the job done for a fair price. I will call for future work and recommend Electrical Pro's service.
We found Electrical Pros in a guide to contractors published for our area. We contacted them about installing recessed lighting in our home. I spoke with Debbie and she quoted us a price over the phone. She was very courteous. At the time, we were not ready to move forward. Debbie followed up with me regularly over the next few months. She was professional, but not pushy. When we were finally ready to do the job, we hired Electrical Pros. Jerry and his son did the work and did an outstanding job. They were up front with us in advising that the work would require cutting some holes in our ceiling. They cleaned up after themselves and left no mess behind. We have not had any issues or problems with the work. We later decided to add additional recessed lighting to our home and called Electrical Pros. Once again, they did an outstanding job. We have young children and Jerry informed us that we should consider installing safety outlets in the playroom which they did for a very reasonable price. In the course of installing the outlets, they found some insulation in the boxes and later came back to inspect all outlets in our home for safety. I highly recommend Electrical Pros and will use them again for electrical work in our home.
Family run company who treat customers as part of extended family. Debbie was awesome at keeping in touch with us every step of the way. Jerry and his son were amazing. We had very large kitchen remodel job and Jerry got involved in helping us with design as well as installation. His suggestions were right on target. Once we finished with the kitchen, it was on to correcting some dangerously defective wiring both inside and out. He and his company are totally trustworthy and above board. It was a pleasure doing business with them and I would recommend them to anyone.
I found Electrical Pros on Bob and Rod. Over the last 2 or 3 years they have been here a few times, doing different jobs, putting in electrical sockets, installing new light fixtures, and other miscellanous things. We are very pleased with their work, and with the fair prices, and will continue to use this company.
Installed light fixture and fixed an electrical circuit. Quick response, great work, reliable and reasonable rates. Highly recommended.
I found them about 2 years ago on Kudzu. They did a fairly large job on my kitchen remodel wiring and did a medium job runing a new line and installing outside flood lights. Both time pricing was fair and work was quality. No problems. They show up when they say they will and clean up after themselves. Professional in my opinion.
I called Electrical Pros to diagnose a problem. They located and fixed - even staying past 5pm on a Friday. Charged a very reasonable price. Highly recommended.
We appreciate you taking the time to give us your input.We are also glad that we were able to meet your electrical needs. Our goal is to keep our customers safe and happy so that you will refer us to friends and neighbors. We hope that you as well as your friends and family will give us a call with any more of your electrical neeeds!! We hope that you have a very Happy Thanksgiving!!
I received outstanding service from the initial contact. Job was done well; very pleasant to work with. Would recommend without hesitation.
We really appreciate you taking your time to post a review.We are glad to hear your feedback! We hope that you, as well as your friends and family will feel free to give us a call with any more of your electrical needs. It was our pleasure to serve you!
I had another electrician cancel on me the day of my appointment. So I called up Electrical pros to see if he could accommodate me since I had taken the day off for my original appointment. They had one of their contractors come to my place after hours, around 8pm. He came and promptly got the work done perfectly. Pricing was honest and fair, and I won't soon forget the favor they did for me.
Thank you so much for taking your valuable time to post a review! We do try our best to accommodate our customer'schedules for their convenience. We also take great pride in our work and are honest and fair with our pricing. We hope that you, as well as your friends and family will give us a call with any more electrical needs you may have in the future. Thank you for allowing us to serve you. It was our pleasure!
I have used Electrical Pros on two separate jobs. Previously, I had 5 outlets installed in my garage. Today, had under-cabinet lighting installed. The estimated a fair amount for the job and that is exactly what I paid. Debbie communicated with me as to the exact time the electrician would be at my home. Most importantly, the electrician was exceptionally clean before, during and after the job. I was impressed from my initial contact with Debbie to the installation. Thanks for a great job! I will definitely be using them again and will be recommending them to my friends!
We appreciate you taking time to post a review.It was a pleasure doing work for you. We do try very hard to communicate well with the customers and make sure they understand the time the work is being done, as well as the work being done, as well as the pricing of the work being done. When the job is completed we strive to have the job as clean if not cleaner than it was before we came! Our goal is to keep customers coming back for life!!
We were quoted one price and upon job completion received a bill for $100 more. Electrician was very, very nasty when I refused to pay the additional money. The work was good, but the customer service was awful. It took them 2 weeks to come out and correct a problem from a fan installation and on two occasions they didn't even show up at a scheduled appointment time. Very disappointed being that we had already spent $1600 with the company.
In response to your review, we had quoted a price of $200 to install plus the price of the special order parts required to complete the job requested. We had a little trouble locating the parts required and did have to reschedule the work. The homeowner approved the price given. Upon approval we sent a technician out to complete the work. Upon completion of the work the homeowner complained about the fees, even though they had already been quoted. The technician was quite astounded because we have never had anyone dispute the fees after being quoted ahead of time. To clear up any confusion, we waived the 200 service fee and only charged the customer the $100 for the parts. We felt that this was above and beyond the call of duty. The homeowner had told us this was acceptable so not sure why this was posted?
Our home suffered a lightning hit July 29, 2008. I called many companies that night and early Wednesday morning. I left messages and no-one responded. Around 7:30am Wednesday, I called Electrical Pros. Debbie answered and was able to send out techs (Jerry & Kyle). They were very prompt, efficient, & professional. This company is smaller, which provided better follow-up. An actual "live" person - Debbie answering the initial call at 7:30 in the morning was a HUGE positive. We were so pleased with the overall experience, we hired Electrical Pros again to do some additional lighting work in our basement. They installed 14 recessed/canned lights, and installed some additional exterior outlets.
Thanks so much for your review! It is our goal to help customers like you with emergency problems as well as with the additional lighting project. We try to take care of our customers electrical needs so they are customers for life!!We appreciate your business and hope that you will call back in the future for any future needs!!