Pine Straw Depot

(404) 794-4404

6490 Factory Shoals Road SouthwestMableton, GA 30126   map »

Business overview

Reviews

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Great Service! Excellent Results!, 5/08/2013

Wilbur and crew delivered pine straw to my house this morning within the 1 hour window scheduled. They trenched and created pine straw beds that previously did not exist. The resulting landscape is... fantastic and it was installed, edged, and fluffed so much more quickly than I could have done it myself! The price was great... better than Home Depot/Lowes plus Pine Straw Depot installs the pine straw at a better price than any landscaper I could find, and I was searching high and low for the best rates. They were in and out in under an hour. Wilbur was professional and personable. Don't waste your time continuing to search for someone to do the job better or cheaper. They don't exist. Use this company! I will definitely do business with them again in the future!

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Poor Customer Service, 3/18/2013

Product is fine, the same quality as anywhere else. Customer service is really bad. Had delivery truck damage my driveway wall two years ago. I reported it to the company, nobody gave me a return... call. I had to call them. They wanted another chance I decided OK. Incident on 3/15/13: Was very clear when ordering, that I did not want driver to back down my driveway. Driver insists on backing down the drive, is rude and drives off without delivering the pinestraw. I had to call the company, they did not call me. They defended the driver and insinuated that I was not tellling the true story.

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Linked Review

LDarling

Reviews: 0

They have earned our loyalty!

Have been a loyal customer of Pine Straw Depot for several years. Beautiful long needle pinestraw in generous size bales! Excellent service for delivery, installation and clean up. Now we use them for our firewood as well. My husband is so particular about our landscape and he is beyond pleased!

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jdanger33

Reviews: 0

Great Service! Excellent Results!

Wilbur and crew delivered pine straw to my house this morning within the 1 hour window scheduled. They trenched and created pine straw beds that previously did not exist. The resulting landscape is fantastic and it was installed, edged, and fluffed so much more quickly than I could have done it myself! The price was great... better than Home Depot/Lowes plus Pine Straw Depot installs the pine straw at a better price than any landscaper I could find, and I was searching high and low for the best rates. They were in and out in under an hour. Wilbur was professional and personable. Don't waste your time continuing to search for someone to do the job better or cheaper. They don't exist. Use this company! I will definitely do business with them again in the future!

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GHGardener

Reviews: 0

Poor Customer Service

Product is fine, the same quality as anywhere else. Customer service is really bad. Had delivery truck damage my driveway wall two years ago. I reported it to the company, nobody gave me a return call. I had to call them. They wanted another chance I decided OK. Incident on 3/15/13: Was very clear when ordering, that I did not want driver to back down my driveway. Driver insists on backing down the drive, is rude and drives off without delivering the pinestraw. I had to call the company, they did not call me. They defended the driver and insinuated that I was not tellling the true story.

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MedleyClan

Reviews: 0

Very nice and professional staff

Bundles are a bit 'light' in size/weight in comparison to what I get from my landscaper, but the staff is great and they deliver on time. When I want to place the straw myself, I will use them in the future.

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bersito

Reviews: 0

Great service!

This is the 2nd year we've used Pine Straw Depot -- the office service is great -- Gwen had a record of how many bales I used last year making it easier to order. And the crew is fabulous! I give this company 5 stars!

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