Business overview

Overhead Door Company of Atlanta has been providing Metro Atlanta homeowners and businesses with quality service since 1935. With over 100 service and installation crews, Overhead Door Company of Atlanta is ready to help you when you need us, 24 hours a day, 365 days a year.

Residential Services

  • ADA Compliance
  • Automatic Doors
  • Commercial
  • Custom Designs
  • Door Repair
  • Doors
  • Emergency Repair
  • Entry Door Repair/Install
  • Garage Door Openers
  • Garage Doors
  • Inspection
  • Installation
  • Maintenance
  • Patio & Sliding Doors
  • Preventive Maintenance Plans
  • Repair - General
  • Storm Windows & Doors

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • Installation
  • Repair
  • Replacements
  • Tear Down & Removal

Construction Types

  • Electronic Access Devices
  • Garage Doors

Home & Building Fixtures

  • Partitions
  • Storefronts

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Member: Better Business Bureau of Metro Atlanta (Since 1982, A+ Rating), Atlanta Apartment Association, NARI, BOMA, ASIS, and IDA. IDEA Accredited Door Dealer. 2008 Winner - Better Business Bureau's Torch Award for Marketplace Ethics and Customer Service. 2006 & 2007 1st Runner Up Winner of the Better Business Bureau's Torch Award for Marketplace Ethics. Winner of 10 consecutive Consumer's Choice Awards (2002 - 2011)

Hours of Operation

  • MON
  • 7:00am
  • 8:00pm
  • TUE
  • 7:00am
  • 8:00pm
  • WED
  • 7:00am
  • 8:00pm
  • THU
  • 7:00am
  • 8:00pm
  • FRI
  • 7:00am
  • 8:00pm
  • SAT
  • 7:00am
  • 8:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1935

Documents

[JPG] The Original Since 1921
[PDF] Back in 1921...

Languages Spoken

  • English

Reviews

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Quality work, high price, 10/11/2014

We contact Overhead Door Company when our garage door spring broke. They had previously replaced the springs on another garage door and although a bit pricey, did a good job. My wife was at home to... greet the technician and called me with the quote, which we were pleased was lower than the previous identical repair we had received on the other door. However, after the work was finished, the price almost doubled on account of a 3-inch pulley stud that needed repairing. Checking around for how much this typically costs, it seems like this charge was considerably high (mostly profit). Most importantly, we would have appreciated to have had been informed of this before the work had been completed. My wife said he mentioned the pulley, but it was not quoted. As for the quality of the work, we are impressed. The door opens and closes more quiet and smoothly than it ever has been and the technician showed up as scheduled. So, they do very good work, but do check that the quote includes all work that is needed and that prices are reasonable.

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Exceptional Service, 6/13/2014

My garage door broke as we were heading out on a Saturday morning. I called another 5 star company before calling OHDATL. The owner asked me what was the problem, so I told him the spring came off... the wall. He then asked me to check to see if the spring was broken, but instead of waiting for me to check, he said he would call me back in 5 minutes. After waiting approximately 40 minutes, I called OHDATL, who immediatly scheduled me for a 2pm-6pm appointment. The technician, Jervis (Jae) arrived during the window provided. He reassured me that the damage was not as bad as it appeared and he told me approximately how long it would take to repair. Jae was very knowledgeable and extremely polite. He completed the repair within the timeframe stated, and to my relief the charge was less than I expected. Because of Jae and the exceptional service I received that day, I will call OHDATL when I'm ready to purchase a new garage door.

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Videos & Photos

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Video (1 video)

  • 2

Photos (17 photos)

  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.
  • Overhead Door Company of Atlanta - Armour Dr.

Linked Review

billsaun

Reviews: 0

Replaced 16 year old door opener

Great service from Overhead Door of Atlanta. They confirmed the appointment, called ahead, showed up when expected, worked quickly and efficiently.

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More Reviews

schmal

Reviews: 0

Garage door - yes / motor - no

We have Overhead install 2 new garage doors with new belt drive openers. We love the doors, great quality and value. We bought the insulated doors with metal on both sides and white washed windows in the top row. Top notch! However, the garage-door opener with a belt drive is truly frustrating to me. A friend has a motor from the same company which you cannot hear at all when the garage door opened. The ones we have are extremely loud in comparison. And one motor is louder than the other. Quieter than the chain driive we had before but overall I do not hear the difference in noise I expcted. I would buy the doors again but would stay away from the motors. Especially when I pointed out before we bought it that noise is one of 2 prime reasons we want to replace the old doors. I contacted the company about this problem via survey, technician and sales person but have not received any feedback.

Overhead Door Company of Atlanta replied on 12-01-2014

Schmal, It sounds like there may be something wrong with one of the openers from your description. This is something we would be more than happy to look at under warranty and no cost to you. Please feel free to call our main office number 404-872-3667 and schedule at your convenience. Thank you for the feedback and chance to take care of this for you.

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SW3820

Reviews: 0

Quality work, high price

We contact Overhead Door Company when our garage door spring broke. They had previously replaced the springs on another garage door and although a bit pricey, did a good job. My wife was at home to greet the technician and called me with the quote, which we were pleased was lower than the previous identical repair we had received on the other door. However, after the work was finished, the price almost doubled on account of a 3-inch pulley stud that needed repairing. Checking around for how much this typically costs, it seems like this charge was considerably high (mostly profit). Most importantly, we would have appreciated to have had been informed of this before the work had been completed. My wife said he mentioned the pulley, but it was not quoted. As for the quality of the work, we are impressed. The door opens and closes more quiet and smoothly than it ever has been and the technician showed up as scheduled. So, they do very good work, but do check that the quote includes all work that is needed and that prices are reasonable.

Overhead Door Company of Atlanta replied on 12-01-2014

SW3820, I would be more than happy to take a look into the costs for this project to make sure everything was handled correctly. Please email me at tim.smith@dhpace.com with your information and I will look into. Or call our main office at 404-872-3667 and ask for Tim Smith. Thanks for the feedback.

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poppie55

Reviews: 0

Exceptional Service

My garage door broke as we were heading out on a Saturday morning. I called another 5 star company before calling OHDATL. The owner asked me what was the problem, so I told him the spring came off the wall. He then asked me to check to see if the spring was broken, but instead of waiting for me to check, he said he would call me back in 5 minutes. After waiting approximately 40 minutes, I called OHDATL, who immediatly scheduled me for a 2pm-6pm appointment. The technician, Jervis (Jae) arrived during the window provided. He reassured me that the damage was not as bad as it appeared and he told me approximately how long it would take to repair. Jae was very knowledgeable and extremely polite. He completed the repair within the timeframe stated, and to my relief the charge was less than I expected. Because of Jae and the exceptional service I received that day, I will call OHDATL when I'm ready to purchase a new garage door.

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  • Quality
  • Service
  • Value

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JK5998590

Reviews: 0

Terrible Experience

I called this company on Saturday 5/24/14. The female who answered the phone at 5:30 said that the company would be open on Labor Day. I decided to forgo overtime charges and opted to wait for two days to be serviced on Monday. My appt. was set for 10-2. At 1:30, I called the company and was told that it was NOT open on Labor Day. I wasted 3-1/2 hours on a holiday. I was told that they could send out a repair person, but that I would have to pay overtime charges (nearly three times the hourly rate!). When I suggested that they charge me a normal rate since the mistake was on their end AND I had already wasted three + hours of my time, I was told that was not possible. NO customer service! Now, I have to find another company to repair my garage door FAST. I will NEVER use Overhead Door Co. again. Stay far, far away.

Overhead Door Company of Atlanta replied on 05-27-2014

JK5998590, I apologize for the miscommunication on our end about our availability on Memorial Day, it was 100% our fault. If you still have a repair need we would like to take care of it at no cost to you. Please call 404-872-3667 and ask for Tim Smith to verify and make accommodations. Thank you- Overhead Door Company of Atlanta.

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LauraCrockett

Reviews: 0

Lies & incompetency & terrible customer service

I hired them 9 weeks ago when our garage door was not shutting correctly. It was a Sunday. Since I did not want the door to stay open until Monday (security reasons), I paid $360 to fix it on overtime. The same issue happened today. Found out they do more business on the north side of Atlanta and that's why we had delays for service as well. But back to the problem, the same service guy tried to blame an issue that was there before yet he never told me - or I would have paid for it - especially since I was paying the overtime rate. I would've paid for anything if I needed to. DON'T USE THEM!

Overhead Door Company of Atlanta replied on 05-14-2014

Ms. Crockett, Thank you for your feedback, we have left a voicemail on your contact number this morning to discuss this service call and provide a resolution. Please contact us back at your earliest convenience. We will try again later today as well.

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stevedec

Reviews: 0

Responsive and professional

Made an appointment online, got 2 confirmations. Technician arrived at the appointed window, quickly fixed the problem at less cost than I expected.

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homerlee

Reviews: 0

Great Customer Service

I had two cars trapped in the garage Saturday morning. I called Overhead Door Company of Atlanta after 10 am to repair the broken spring. Before 2 pm, Joey was here with a quote and prepared to help me out. Joey was very knowledgeable and patiently explained our issue. In under two hours, he replaced both springs, a panel hinge, and inspected/lubed the entire door opener system. I will gladly call back for future needs.

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Kitkatz

Reviews: 0

Like a best friend

Called to get the tune up deal, knowing I really need a new door, which is what the tech confirmed for me. I felt no pressure to buy a door from them, but the tech found me such a great deal I did get one. Tech was great, service was also. Love my new door. Thanks so much!

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BigdogII

Reviews: 0

Gracious Professionals

Overhead Door Company is about as good as it gets. They are professional, competent, courteous, punctual, cost effective, and trustworthy. The Customer Service Team actually exuded a sincere and warm proficiency, and a turn-on-a-dime adeptness to have my home scheduled immediately. These instant experience, dear friends, shines forth as an excellent good old-fashioned CUSTOMER SERVICE encounter where the folks at Overhead Door recall the traditional ‘value and quality’ proposition based on the attitude and certainty that the Customer Is King.

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Zsoldier

Reviews: 0

Same day service!

Our garage torsion spring snapped and our garage could not be opened w/o some incredible strength. I called overhead door company and was able to get an appointment the same day w/ no hassle and they replaced the the spring for $250. Chad was even nice enough to give me an estimate to replace the garage door since I had been thinking about it anyway. I definitely plan on calling them again when I'm ready to replace the door.

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MrMatthew

Reviews: 0

Outstanding Service

These guys do great work, and you can tell the company takes great pride in the overall process and customer experience. Came out on an "emergency" situation and then helped us get set up with a new system a few weeks later. Each time, professional, courteous, added value, and did outstanding work!

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KABSOT

Reviews: 0

Thanks!

Thanks for being helpful. It was nice to see a company do the right thing and care about a customers needs.

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Capps61

Reviews: 0

Garage Success

Overhead Door had to replace our older garage door opener with a new one. They showed up in a timely manner and installed a new opener. They were professional and had good customer service. Thanks!

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KNelsen

Reviews: 0

Great job!!!

Our garage door spring broke yesterday at 9 p.m., and Overhead Door had us back in business by 3:00 p.m. today. I called this morning, was told a technician could be here between 10 & 2, he arrived on time, and our door was fixed for less money than I expected. I asked if they could replace the other door's springs as well and received a discount (both doors' repair was $275). What a bargain! I expected one door to be that much. I will call Overhead Door whenever we need help with our garage doors.

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tevako

Reviews: 0

doors / french doors

Overhead door came out and did many interior doors. I'd like to say that things went smoothly but this was far from the case. This process took over two months to complete because the order was not right. We can blame the manufacturer but I found that they had very poor communication across the board. I wanted to give them the benefit of the doubt for this stuff but it's hard when this was so difficult. Although everything wound up pretty ok in the end I can't say that I would go back through this with them again.

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