Jim Ellis Volkswagen of Atlanta General Auto Repair & Service

Jim Ellis Volkswagen of Atlanta

(678) 668-7520 www.jimellisvwatlanta.com »

5901 Peachtree Industrial BoulevardAtlanta, GA 30341   map »

Business overview

Since 1971, we have been proudly serving customers from all over the metro Atlanta area, including Decatur, Marietta, Dunwoody, Roswell, Stone Mountain, Alpharetta, Cobb, Forsyth, Gwinnett, Fulton, and Dekalb from our convenient Chamblee location. We're just inside I-285 off of Exit 31A, at 5901 Peachtree Industrial Blvd.

Volkswagens are some of the most loved cars out there. Our customers are without a doubt the most loyal and proud drivers. They're quick to point out that Volkswagen is.. spelled Volkswagen, not Volkswagon, as many people may think. Our name comes from the German words volks for people's, and wagen for car. Hence, the People's Car!

Atlanta's New Volkswagen Car Dealer

For the largest selection of Volkswagen cars in Atlanta, Georgia, visit Jim Ellis Volkswagen. Our inventory is stocked with the 2008 / 2007 models including the Volkswagen Touareg, Eos, Jetta, New Beetle, Passat, Rabbit and the GTI. Be on the lookout for the 2008 models, including the R32, the Jetta wagon, the redesigned Touareg and the all-new Tiguan! Please browse our inventory online where you will find a variety of Volkswagen vehicles from which to choose.

http://www.jimellisvwatlanta.com/new-inventory/index.htm?reset=InventoryListing

Used Cars, Loans, Leases and More!
We also have a selection of used cars for our Atlanta area customers. All of our pre-owned autos undergo a thorough inspection by our expert ASE-trained mechanics. We offer some great Certified Pre-Loved Volkswagens that offer style, savings and fuel-efficiency. So visit us and take a road test with any of our used cars at our Atlanta dealership.

http://www.jimellisvwatlanta.com/used-inventory/index.htm?reset=InventoryListing

Jim Ellis Volkswagen of Atlanta's finance department is available to answer any questions you have about getting an auto loan. You'll also find a large inventory of Volkswagen parts and a helpful and talented team of mechanics ready to handle your repair needs.

If you cannot find the car of your dreams in our inventory, let Jim Ellis VW help. Simply fill out our no obligation CarFinder form and we will gladly let you know when a matching vehicle arrives at our Atlanta Volkswagen dealership. If you'd like to view a car in person, visit us at 5901 Peachtree Industrial Blvd., Atlanta, GA. We look forward to serving you soon at our Georgia car dealership!

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Services

  • Auto Parts
  • Courtesy Cars
  • Repair & Service

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Midtown
  • Norcross
  • Roswell
  • Sandy Springs
  • Tucker

Types Sold

  • New
  • Used

Brands Sold

  • Volkswagen

Kudzu's "Best Of" Winner

2013

Hours of Operation

  • MON
  • 9:00am
  • 9:00pm
  • TUE
  • 9:00am
  • 9:00pm
  • WED
  • 9:00am
  • 9:00pm
  • THU
  • 9:00am
  • 9:00pm
  • FRI
  • 9:00am
  • 9:00pm
  • SAT
  • 9:00am
  • 7:00pm
  • SUN

Green Credentials

GREEN CAR OF THE YEAR - The Jetta Clean Diesel

Reviews

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great experience, 1/22/2014

“I leased a new Jetta SE. Your Salesperson, Enita Ita was very helpful and allowed my daughter to look at many cars. At no time did we feel rushed and never left alone.. --- George Belderes”


Very pleased, 11/05/2013

Overall, very happy with the customer service, the pricing and felt as if the staff was upfront and honest with us.

Videos & Photos

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Photos (3 photos)

Linked Review

CharlesA22

Reviews: 1

A1 Service

This was my first service experience with Jim Ellis Audi. My Sale Associate, Early Pickett introduced me to Mike during my delivery day of my 2012 A6 3.0T quattro, so I remembered and went to Mike immediately when I pulled up to the service facility. Mike greeted me with professionalism. He reviewed my notes that were provided over the phone during my service appt call. We walked the vehicle and he had complete knowledge of what was required. He produced a level of confidence that Jim Ellis Audi will take care of all the needs required for this service. Mike called me during the time period that he estimated which was very helpful while planning my very busy schedule. The rental experience was excellent as well. Check in and out was extremely professional and efficient. Best Regards, Charles Alston

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spiritsop77

Reviews: 1

Purchase Process

"The transaction was handled well and in a timely fashion. Andy was patient with me as I made multiple visits to the showroom and took my time in making my purchase decision. An very good over-all experience." --Dale Doss

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trepman

Reviews: 1

The Best Auto Experience

"I am employed in a sales position, so I know the value of providing excellent customer service. As a consumer I also know the distinction between top end and low end service. My rep at your store was exemplary in every facet of the job. Top shelf service through the entire sales process. I would happily do business with him in the future.--Todd Rohde"

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BLKJDM

Reviews: 1

One of best service departments!

Chris Lee is a great service adviser. He is very good at informing the customer during every step of the service procedure. I've been in the automotive business for over 10yrs and I take my personal Audi to Jim Ellis for all servicing. I am very leery when dealing with service departments and advisors. Chris Lee is one of best in the business! He has changed my viewpoint. I plan to continue to purchase vehicles and do service with Jim Ellis Audi Atlanta.

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RAS404

Reviews: 1

Best dealership in Atlanta

From Tracie Dean the GM, Erica Dailey in sales, to Chris Lee in service the whole staff is awesome to work with. They are always listening to customer feedback and taking customer service to the next level. We refer all of our friends to Jim Ellis Audi Atlanta.--Tony Stokes"

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a5luv85

Reviews: 1

If you want good service go elsewhere

In April, I made a pre-order for 2011 a5 that was scheduled to arrive at the end of June with a loaner car to be picked up at the end of May until the new car arrived. I called in a week before picking up my loaner, only to have found out my previous sales guy left the dealership, my order was pushed back to 2012, and I will not be getting the car until at least the end of July. I was very disappointed that I was not informed of all this until I called in myself. When I arrived to talk to the new sales guy to renegotiate, not only was I not getting the loaner in time (signed on the previous agreement), I was not compensated for the extra wait time, on top of the titanium package that I ordered, which was no longer available on 2012 A5 premium plus models. The manager used the fact that the price of 2012 models would be marked up $500-800 during the negotiation. It blows my mind that they decided to push my order back to 2012, voiding the agreement signed back in April without telling me, and then using their own mistake against me. After receiving the car, I decided to purchase LoJack, which was scheduled to be installed a week later. I was told I would receive a loaner upon dropping off the car. When I arrived the next week, the service department did not know anything about a loaner. I was lucky enough that they had an extra one (useless if I did not know how to drive manual), but my impression of this dealer's bad customer service worsened.

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bvvsnn

Reviews: 1

Jim Ellis Audi (Peachtree)-- Unethical Practices

I went to Jim Ellis Audi on Peachtree Industrial and instead of getting 4-cylinder, 2.0 Turbo Q5 I got a 0-cylinder, 0.0 Turbo Q0. I ordered a custom car for 2012 at a negotiated price, which reflected a manufacturer’s discount and destination fee discount on the buyer’s order. After paying a deposit based on the negotiated buyer’s order and after the car was shipped from Germany, the new car sales manager (Masud Wiggins) and salesperson (Marlene Topping) removed the dealer fee discount (~ $875). This is called Bait and Switch. Their argument was that since they did not sign the document, they were not obligated to honor anything that was negotiated. They did say that they would return our deposit, so, we hope that we will not lose any money in this process. In any case, be careful how you approach this dealer. Their unscrupulous tactics are unethical and for this reason we cannot recommend this dealer or this method of getting a Q5. We learned our lesson and will never do a pre-order, just negotiate and drive the car off the lot because they cannot go back on the price once you take the car.

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akgolfer

Reviews: 1

Honest Dealership!!

"I was very impressed with the professionalism of your staff, everyone from Sales, Service and Finance. I will be definitely coming to Jim Ellis in the near future."

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adameh

Reviews: 1

Extremely surperior in accomodating customers!!!!!

"Jane was absolutely wonderful to work with and worked very hard assisting us in our every needs. She was kind and very considerate when accommodating us throughout the buyer experience." --Adam J.

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mica11

Reviews: 1

JIM ELLIS AUDI ATLANTA

l live in Brentwood TN...I had such a wonderful experience with this dealership and staff that I am trying to purchase another car right now! I would and have, recommended Jim Ellis dealerships to everyone I know for their auto needs...BECAUSE the employees display care, concern and true interest in customer satisfaction As much as I dislike Atlanta traffic...they are worth the drive! Alie Michael

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scrapgirl

Reviews: 1

THE place to shop for cars!

"I have never been treated with more care and respect at any other dealership. From the beginning in purchasing of my car - from the sales associate Luka Vujnovic and accounting/loan personnel involved to the service center, it has been a delight. Buying a car can be one of the most unrewarding and frustrating tasks for me, but Jim Ellis Audi made me feel comfortable and important. I do believe that when I am ready for a new car, I will return to this dealership. I owned a Mercedes-Benz before purchasing my Audi and have to say I enjoying driving my Audi better!!. Thank you.--Amy Fleissner"

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FLFolks

Reviews: 1

#1 Car Dealer

Compared to other dealers, Jim Ellis makes the buying process painless! Buyers tend to be more informed today, so when they walk in they appreciate that Jim Ellis doesn't waste time "selling". I knew what I wanted, so I enjoy a sales person that gets right down to discussing numbers. That's what typically determines if a buyer is going to purchase - the final price...out the door! I like Jim Ellis because you don't waste my time in calculating that final number! Thank you again for an enjoyable buying experience!

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jkbunkley

Reviews: 1

Service department is golden!

This was my first experience of getting any service for our 2007 A4 - recently purchased from through Jeremy at Jim Ellis. We hadn't made our first payment on the car yet and the ignition started having problems. While I could have taken the car to Montgomery, Ala to be serviced (we live in Auburn, Ala.), I wanted to take it back to the original dealership since we hadn't had it very long. It was a good decision. Jeremy lined everything up for me. Chris took care of the rest. I asked for a loaner car because I wasn't sure if I would be leaving the car there to be fixed. I was given a 2011 A4 to drive. The loaner was wonderful. Turns out, I didn't need the loaner at all, but it was great to have the option. When I came back to get my car, everything was taken care of, there was no out of pocket cost to me (warranties) and I wasn't even asked to pay for the loaner. I am very impressed and grateful to have a dealer take such good care of its customers. Unless an emergency arises and I have to take my car to Montgomery because it is closer, I will be back to Jim Ellis for my service. Thank you!!!

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audeycurtis

Reviews: 2

Exceeds expectations every time!

"Everything was handled exactly as promised and once again you have exceeded my expectations. Thank you! -- Audey Curtis, on behalf of Ron Brill"

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jb0318

Reviews: 1

Exceptional Dealership

"Jeff was extremely helpful and knowledgeable. He made our car buying experience at Jim Ellis exceptional. Basically, he found us the model and trim we wanted at an unbeatable price. We look forward to working with him and your dealership in the future. -- J Bauer"

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ryanplantz

Reviews: 1

Best Audi Dealership in Atlanta!

By far the best customer service and selection in Atlanta. Got the perfect car at the perfect price with no hassles. I will for sure be coming back!

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Photos

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