Fox Heating and Air

Phone: (678) 809-7195
Fox Heating and Air Fox Heating and Air : Heating & Air Conditioning, Woodstock, GA


Review
Reviews: 1

Posted on 9/24/2012

Decline in service
We had Fox Heating and Air as our AC/Heat technicians for several years and have just, with much careful thought, changed service providers due to lack of adequate performance focused around 2 main issues: 1. inability to properly install and maintain a split unit for our workshop; 2. unresponsiveness to calls requesting assistance and to schedule routine maintenance in accordance with our service agreement (and this includes missing maintenance calls and also misplacing our service agreement). The working relationship started well; we even had Fox install a new compressor for our house AC. Unfortunately, over the course of the last year and a half, Fox has not been able to get our split unit to work properly, missed one season of scheduled maintenance, did not adequately clean our compressor during the next maintenance cycle, and did not return calls requesting service. We finally called in another service company, received prompt response, had all systems properly maintained, and finally got our split unit properly running.
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More Reviews
Reviews: 1

Posted on 2/15/2013

Family Oriented, Nice People
I needed some service on my furnace, it wqas making a loud noise. I called RELIABLE Heating and air out to my house. Lousy experience. They wanted to sell me a furnace, that is all they wanted was my money. I called for a second opinion. I watched Jeremy crawl into my crawl space and vanish. As I waited, I could hear him talking to himself. Apparently, RELIABLE left my furnace door off and sat it in the mud. Mud? Why is there mud under my house, I asked. After emerging from the depths of the crawl space, Jeremy loaned me a pair of overalls from his truck and asked me to follow him. As the headlamp I wore on my head shined at the furnace, I was in dismay over the duct work lying in the mud, unsealed metal boxes off my furnace with tape falling off, and of course, THE MUD! Jeremy showed me how my plumbing was leaking under my shower. He sealed my furnace, installed a blower motor, and recommended a plumber to fix my shower issue. I had my system repaired as well as my plumbing fixed for exactly half of what RELIABLE wanted to charge me. I whole heartedly recommend FOX to anyone needing fair, honest assessment of their heating and cooling system. Thank you guys, I will spread the word on what a great bunch of guys you are. Many Thanks, Jack
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Reviews: 1

Posted on 8/21/2012

Great Service and on Time !!!
My AC (Builder's grade) unit had gone out after 10 years of service. After shopping around I found Fox Heating and Air. Now not only did they give me a great price for a brand new unit but also gave me a personal touch by the owner coming out to install my AC the very next day. They also showed up when they said they would be there. Great service and I would recommend them to anyone, looking to replace their Air condition or Heating.
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Reviews: 1

Posted on 7/31/2012

Best in Town
Fox Heating and Air is the best in town. They solved every problem we had quickly and completely no matter how many times we called. What a great company. You can count on them.
Donna Stott
Northwest Atlanta Property Management
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Reviews: 2

Posted on 7/31/2012

Issue resolved
Owner solved - miscommunication not their fault .
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