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I used Big League Movers a month ago for a simple move and it could not have been worse. A one bedroom (only bedroom no other rooms) move, just a few miles apart , with a 3-man crew took nearly 6... hours. The crew handled my belongings without care, were untrained, and damaged EVERY item they touched in some way. They have yet to resolve my claim, offered a ridiculously low value, and have been unresponsive as of late. I would NEVER again use their service and would recommend they be avoided at all costs. Worst experience with any company I've had in a long time. I would have been better moving myself. If anything I hope this review saves someone the cost and hassle my choice of BIG League Movers cause me.VIEW MORE »VIEW LESS »
Everyone was professional from the movers to the office staff. I would most certainly recommend them to friends, family, and the Internet. :D
I used Big League Movers a month ago for a simple move and it could not have been worse. A one bedroom (only bedroom no other rooms) move, just a few miles apart , with a 3-man crew took nearly 6 hours. The crew handled my belongings without care, were untrained, and damaged EVERY item they touched in some way. They have yet to resolve my claim, offered a ridiculously low value, and have been unresponsive as of late. I would NEVER again use their service and would recommend they be avoided at all costs. Worst experience with any company I've had in a long time. I would have been better moving myself. If anything I hope this review saves someone the cost and hassle my choice of BIG League Movers cause me.
I am very pleased with the quality of work Big League Movers Atlanta did. The three gentlemen who showed up to move were very efficient and careful in loading and unloading and finished their task sooner than expected. I highly recommend them.
I was delighted with their service. It was beyond my expectations. I would highly recommend them. Awesome experience...
I hired BLM in Dec 2013 and I am hiring them again for my Jan 2014 move. I referred 2 co-workers that used them over the past month and raved about them. Wonderful experience, great movers, fast and came in under the quoted price each time. Professional and courteous!
I wanted to use these guys for a washer/dryer move. It is a front-load, so it requires bolts to stabilize the drum. After setting up a move time, I called around to get the bolts. It turns out they are only available by mail order, and I couldn't get them before the scheduled move time. I called Big League within 1 1/2 hours of scheduling the move time, but they would not push back the move time and charged a $75 cancellation fee.
Just moved on 12/27/13, 2 bedrooms / 2 bathrooms, and we are incredibly happy with the way our entire move was handled from initiation to completion! Their rates are competitive and they charge hourly. Our movers kept that in mind and hustled the entire move which made us feel as if they were trying to save us some bucks. I had to ask them to take a break for something to drink! The movers were professional and worked well together. I never hire anyone before reading reviews which is why I'm taking the time to write this. I would highly recommend these movers to handle your move.
The easiest and fastest move I've ever had. They were early, accommodating to my new location elevator regs. So worth the money. And I hate to pay something I think I can do myself.
The customer service that I received from Big League Movers was exceptional. I needed to schedule a last minute move, but I was extremely concerned about finding a moving company that provided quality service that wouldn't break the bank, or my things. From start to finish I was very pleased with my experience. I had an 8am appointment and the guys arrived on time. Right away, I was able to explain which pieces of furniture required extra care and wrapping, and throughout the move they made sure to adhere to my requests. The guys moved quickly, but definitely took the time to handle my things with care. As with some moving companies, I never got the feeling that they were trying to slow things down in order to charge me more. In fact, they completed the move of my 1 bedroom apartment in under 2.5 hours! I would definitely use them again or recommend them to my friends.
Robert and Kenyon (sp?) helped me move yesterday after I scheduled them at the last minute (other movers I'd scheduled canceled two days before I was supposed to move). They were courteous, professional, and early. I have absolutely no complaints. I have a LOT of stuff, and some of it is extremely heavy, and they moved it all efficiently and carefully. They were finished in just a few hours! I could not recommend this company more highly.
I went to their website and it was great. It had their guys on the website which was important to us to know who was going to be in our home. I contacted them on their website first to put in a request and I had a call back within 24 hours, so I really appreciated that. We set up the moving day and time and they were very flexible with the timing. They were also very quick and they had lots of available dates. I even called them back to change the time we agreed on and there were no problems. When it came to moving day, they called me in advance to confirm their arrival time and actually let me know they were running an hour ahead of schedule. They were courteous, though not overly personable but did a great job packing everything up and asked questions, so we had to give a little bit of direction. Overall they were quick, efficient and did a great job for our first time moving with them.
I called twice for an estimate, the first lady said they needed to send someone to give an estimate, when I called back the next guy just asked me to describe the house the items in the house and the distance. On that he said we needed 1 truck and 4 guys and it would take 7-8 hours. Well the job took 12 hours, and the movers on scene said we needed 2 trucks. The movers started out fine but as the day wore on they were rushing. They broke a leg off of a table, a wheel off of an antique piece of furniture, and boxes started being put just wherever instead of where they belonged. Despite their errors the price was not dicounted at all, in fact they tried to charge me for a second truck (though again they only had one). When I complined that night the man on the phone apologized and promised a supervisor woulf call me the next day....5 days later still no call. Do not use this company.
Big League Movers was recommended to me by someone I barely know and should not have trusted. I called and scheduled my appointment for a move into my condo which has specific move in times (9-6, M-F). I spent at least 30 minutes on the phone scheduling my move with an idiot who kept asking me to repeat myself, blaming it on my phone cutting out when I was on a landline. A different person then called me back saying that they could not accommodate my move. The person booking could not tell that they were already full that day and had to cancel the move he scheduled for me. If they can't even schedule a move I don't know how I could trust them to actually carry it out.
I was very impressed by the service I received from Big League Movers. They were able to schedule my small move the same day I called them (after another company left me hanging), and their customer service was great. I received a phone call from a supervisor 1.5-2 hours ahead of the move to confirm, and I was even offered an earlier time. The actual employees assigned to my move texted me to let me know their names and to confirm as well. Anthony and Courtney arrived on time, worked very quickly, and were very courteous as well. All the paperwork and procedures were very efficient. I would recommend Big League Movers to any of my friends or family for their next move! Thank you!
HORRIBLE COMPANY!!!! WORST MOVE EVER *****DO NOT USE THEM**** Found this company on Google, was very impressed with the website and decided to give them a call to schedule my move for my 3 bedroom home. Spoke with Johnathan Grier and after detailing a itemized list of items to be moved I was given a quote of a 5 hour move @ a rate of $129/hour with three movers for a total of $650 plus a $55 traveling fee. The quote sounded good compared to competitors. The 5 hour quote turned into a 12-14 hour move. I don't even know how because everything was packed and organized. The movers didn't even wrap any glass or furniture or even artwork. It took 3 guys 7 hours to load the truck.Plus they left items at the home that was on my itemized list that I gave to Johnathan Grier when he gave me my quote.It took the crew another 4 hours just to move the items into a storage unit. FOR A TOTAL OF A 12.5 HOUR MOVE THAT = $1500.00!!! Poor Customer service and overcharged. I was promised a refund for the amount overcharged but never heard back from the company or supervisors.I have tried calling several times to the main office with no avail.
They moved us a year ago and, based on that experience, we hired them to move us again last week. Customer service and price were, again, better than anything out there. They are accessible; I've always been able to reach management when I needed to. They are exceptionally accommodating and willing to do most anything you could ever need during a move. They assembled beds (probably would have put the bedding on if we'd asked), moved a piano (no extra charge), and loaded our houseplants onto OUR truck (as they are not allowed to transport them in theirs). They were on time and working hard from the moment they arrived; no breaks, no dragging their feet. True, some of their helpers are not overly experienced--some things could have been done with a little more finesse--but nothing got broken, no one got hurt, and it was still done very quickly and under budget. I can't imagine using anyone else for my moves. Ever!