Parker & Sons

Phone: (480) 751-6024
Fax: (800) 442-2001
Website: parkerandsons.com
Parker & Sons Parker & Sons : Plumbers & Sewer Repair, Phoenix, AZ


Review
Reviews: 2

Posted on 9/30/2012

No Service called requested still getting charged
We put a service contract on our rental property from this company and they called to say it was time for a service call. We told them that they had just been there a month or so before and everything was working fine so no service call at this is needed. About a week later a technician called from Parker and Sons to say that had been to the rental property and he needed a credit card number to charge for the service that he had done to the A/C units. I refused to give him a credit card number. So the company charged our credit card that they had on file without our consent. Don't leave a credit card on file with Parker and Sons they will charge it without your consent. We disputed the charges with our credit card company. Now Parker and Sons is trying to collect for the service call that was not requested in the first place. Not only did they get that messed up we call to try to rectify this with them and come to find out they created a new service contract on the rental house and rolled the remaining time on the original contract on our own home. Parker and Sons has never been to our own home. Every time P&S come out there is always something that needs to be repaired. Donít use Parker and Sons and donít get a service contract either. Very unhappy with this company.
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More Reviews
Reviews: 6

Posted on 8/10/2013

Non-Existent Customer Service
We were ready to replace our A/C and went to Costco to talk with their representative, who we learned was with Parker & Sons. He scheduled someone to come to our house to give us an estimate. The guy showed up, walked out our back door and looked up on our roof.never went up to measure or look at our old unit. He told us the brand Costco carried wouldn't fit, and he recommended another brand. This was on a Friday night. He told us he'd e-mail us an estimate on Mondaythat was 3 weeks ago. We still don't have their estimate. We've had the A/C replaced by another company that did a great job....
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Reviews: 1

Posted on 2/8/2013

Con-artists
These guys claimed to have a free estimate, but when they wanted to charge me $167 to replace a faucet part that costs $43 and I said forget it they then said they would charge me $79 for the service call. so I was blackmailed into using them. It took him <15 minutes to replace the part. Finally the receipt did not give the part # or anything other than they replaced a part on my faucet. Will never use them again.
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Reviews: 2

Posted on 12/19/2012

Want An Estimate ?? Request Sales Tech Justin B
Called 4 companies out to give me an estimate on a new unit .Narrowed it down to Goettl , and Parker & Sons.The rep from Goettl didn't check my attic, nor did he get on the roof>>DISSAPOINTED. P&S Sales Rep JUSTIN did however.As a previous sales rep myself , I was pleasantly surprised by his patience , knowledge , and honesty . I decided to go with P&S because their price was similar with Goettl's,,,Without the BS Factor.I'll review more once the install is done on 12/20 . But I highly recommend that if you call P&S that you ask for JUSTIN to do your estimate !!! Parker&Sons , Your prices are decently comparable , But you got MY business because of JUSTIN B !!!! I shall write a follow up on the installation review , after completion. PS , My phone number is available for ANYONE that wants it . Justin has it, and my permission to use it for any reference.
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Reviews: 1

Posted on 12/6/2012

Great Company
I called late at night with a huge emergency. They answered the phones (not a recording) and helped me out. They came out within an hour and fixed my issue before it caused serious damage. I am really luck i calle Parker instead of someone else.
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Reviews: 1

Posted on 10/3/2012

Parker and sons a total rip off scam
This company is garbage they came out to my place and said that i needed 3k in repairs and that it would cost me 380.00 for them to find problem so i called another company They went to ac unit and 10 minutes later problem was fixed and working fine not sure what parker and sons tech was trying to do but it would have been a rip off dont use this company if yo do get multiple quotes will save you a ton of money what a scam
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