This was the lowest by far of 4 estimates to cut down 3 pine trees close to the house. I was a bit nervous about using the lowest bid and reading a few negative reviews, but 2 neighbors highly... recommended them, so I went with it and have no regrets. They did a super job in half the time other companies estimated. They did reschedule once, but that was not a problem for me. They took down part of a fence to get the Bobcat in to haul off the large trunk pieces, but were very careful not to damage the grass lawn areas. They blew off the roof, lawn, driveway and street so everything was clean as a whistle when they left. They even pruned a couple of limbs on the power service line for free. They hauled away all debris and ground one stump. The next lowest price estimate I got for the same work was 60% higher than DeKalb.VIEW MORE »VIEW LESS »
Keith, the owner, came out and gave us a very respectable estimate for what we wanted done. His crew led by Dave, crew supervisor, came out and was very helpful in making suggestion on how to remove... the lower canopy of the trees. They removed a tree that was hit by lightening and others that posed a definite hazard. They lowered every limb and trunk by rope and did not damage the lawn or any other surrounding areas. They also did a great job in there clean up after the work was done. I would definitely call this company back. Every one of the workers was polite and very knowledgeable in there job. And ..... no, I am not a friend nor a relative ... just a satisfied customer. Bob M Stone Mountain, GAVIEW MORE »VIEW LESS »
I have worked with Dekalb Tree for over 5 years and many jobs. They are always highly competitive and quick with service. They're willing to do what it takes to make the customer happy. I've been pleased every time I've used them!
Great service from estimate to scheduling, to removal of the huge, scary, dead, red oak tree in my back yard. Everyone was friendly and professional. They were also the only company that gave me proof of insurance during the estimate. They arrived early and had the job done and cleaned up very quickly. I won't even bother getting estimates from others next time. Dekalb Tree service has my business from now on.
My husband and I were thrilled with the results from hiring DeKalb Tree Service. They were efficient, knowledgable, completely customer service focused, reasonable, and so attentive to every detail. We couldn't have asked for a better experience and we will no doubt use them for ALL of our future tree removal/pruning (and whatever else we can do!) needs. They were just great and delivered exactly what they said they were going to do. That is so rare these days! Thanks so much Keith and team. Claire and Kevin
I called DTS three weeks ago to take down a limb, a job which would probably take only 30 or 45 minutes. It took me four appointments and phone calls before anyone actually showed up for the scheduled estimate. Once we set a date to have the limb taken down, the trouble really began. No one showed up to the appointment or called. I called the office to see what happened and no one had any idea who I was. I made another appointment, and the same thing happened again. I just called another local company and they matched the estimate on the phone and sent someone out within 30 minutes to take it down. The saddest thing about the whole ordeal is that DTS is located 0.2 miles from my house. I wonder what would have happened if I lived across town. I'd probably still be waiting for them 10 years from now. If you want good value and good customer service, look elsewhere.
WHEN WE COME TO YOUR HOUSE TO DO A TRIM JOB, WE ASK THAT THE HOMEOWNER BE ON SITE, THAT WAY THERE IS NO MIX UP OF WHAT IS SUPPOSED TO BE TRIMMED AND EVERYONE IS ON THE SAME PAGE, ITS NOT A REMOVAL, SO WE ALWAYS MAKE SURE SOMEONE IS THERE BEFORE WORK PROCEEDS, AND THERE IS A MIXUP OF WE CUT TO MUCH OR NOT ENOUGH. THIS SITUATION HERE THE HOMEOWNER WAS NOT ABLE TO BE ON SITE WHEN THE WORKERS CALLED, SO WE WERE UNABLE TO PROVIDE SERVICE
There just aren’t enough good things I can say about this company. They were on time, and did a fantastic job. Lamar, the owner’s son, was there to supervise and was able to quickly accommodate some additional work I needed done. All of the work performed was top notch and the quality went way beyond my expectations. The pricing was excellent as was the customer service. I couldn’t ask for better. DeKalb Tree will be my tree company for life.
Used Dekalb to remove 15 large pine trees. Dekalb team was extremely professional. Took extreme care not to damage surrounding shrubs, grass or house. Great cleanup after completion. Better than expected pricing. Will use again to remove other trees without hesitation.
I had them remove several small trees. The were here as arranged, they worked fast, and they were clean. They did everything they said they would, and in a timely manner. I am very satisfied with this company.
I've used DeKalb Tree Service on a couple of occasions. They are always reliable. They show up when promised and work quickly. I will use them in the future any time I need a tree removal service.
Great service, great price! The guys were on time and very efficient. We will definitely call them again! Thanks, Lamar!
Here's the thing, when you pick a low-cost provider, you need to be patient! We had quotes from three different services to take down two trees. Keith's estimate was very reasonable and he is quite professional. His team is a little less professional. They did a great job when they arrived, but they were 5 hours late (partially due to a flat tire). During that time, the communication wasn't very professional. When I did call, they were "about an hour away" each time. Having said that, the team did a great job. If you can be a little flexible, they're worth the wait.
These guys did a wonderful job removing a few trees from my property. The crew really knew what they were doing which eased my nervousness about the process. They did a great job clearing all the debris and hauled it away. No slacking here! And the price was very reasonable.
We had a huge tree close to the back of our house that had dropped a limb crushing our neighbor's car. I had difficulty finding a company to remove the limb at a reasonable cost. We decided to remove the whole tree because it was a threat to the house. After receiving many estimates on full removal ranging from $4000-$12000, Lamar gave us his estimate for $3400. He removed the limb that day and the rest the following Saturday. His crew was excellent and cleaned up well. They even removed another small tree while they were there for another $50 and a small limb from another tree for free. All of this was done with out a crane with careful but skillful use of ropes. The personelle were personable and the job was done right!
The owner, Keith Hutcheson, arrived on time for our estimate and after a brief walk through our condominium complex gave me a complete and very competitive estimate. The tree removal & trimming was scheduled and completed the following week. The crew was very efficient and worked a long day in extreme heat to complete the job.