A USA Appliance

First of all, I called A USA Appliance to make an appointment as I had a problem with my dryer. They set an appointment for the next day bet/w 6 to 8pm. The lady who took my call was quite unprofessional. She did not tell about a trip fee until I asked. All she could was to set up an appointment.
I called next day to confirm my appointment and after a moment, I received a call from a technician named Nick. He said he will come to my house bet/w 6 to 7pm, but he did not. At 10 min. past 7, I gave him a call and he explained he was assigned another job. Then I called their office and a lady said she tried to call me to tell nobody's available tonight.
There is no history of incoming call or voice message on my cellphone. Then she said she can send someone next day.
Please note, I did not ask for a same day service. They had a plenty of time to reschedule my appointment. They should figure out how to assign work to technician. No show on the scheduled appointment with no phone call? Out of question!
One last thing, they use multiple phone numbers that lead you to one company. So be careful.

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The mechanic that fixed my stove did no diagnostic work but swore he knew what was wrong. Paid them, but in 3 weeks it wasnt' working properly and now it's suddenly a new issue not covered with my oven. They just like to take a quick buck and perform only a quick patch job.

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I contacted A USA Appliance at 11 a.m. because my ice dispenser on my refrigerator was broken. By 1:30 p.m. the same day, Boris had come to my business with a working part, and by 2:00 p.m. my machine was fixed. Thank you for such a great transaction and for making my ice dispenser work again.

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I called this company because of a prior positive expierence. I don't usually write reviews, but this was a very positive experience. Natan was wonderful, he came out the same day, found the issue instantly and exlained what he was doing. He showed us where components were wearing out and where we would have issues in the future, including where another repair firm had replaced the nice metal factory compressor with a cheap plastic one. In the end I got a much better refrigerator that should last another 20+ years. I am very satified.

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After calling around town, these guys were the first that said they could come out TODAY rather than tomorrow or sometime next week. Their response time was phenomenal - they were here within an hour of my call!!! The technicians were friendly, helpful, and courteous.Repair was done in 40 minuts.The service charge was less than any other company I have ever done business with just $8. I had a great experience with USA Appliance and would definitely do business with them again!!!!!!! I would highly recommend to my own friends and family!

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