Aames Plumbing, Septic, Heating & Air

2620 N Mathews St 
Smyrna, GA 30080
Phone: (404) 222-7465
Fax: (770) 432-8199
Website: wwwthepinkplumber.com
Aames Plumbing, Septic, Heating & Air Aames Plumbing, Septic, Heating & Air : Plumbers & Sewer Repair, Smyrna, GA



Review
Reviews: 4

Posted on 10/28/2012

A little more expensive but They do great work
The AC at my rental house broke down on one of the hottest days of the year when temps were in the 90's. The only problem I had with them was the same problem I have with many repair companies: they give an ETA that is a 3-4 hour range, then I drive to the house and wait and they don't make it within that ETA. The renter was angry and kept calling and threatening to get the most expensive hotel he could find, and saying he didn't believe I had called anyone. Other than that, when the Aames guy did arrive, he quickly figured out the problem and fixed it on the spot. Although I did have to drive to the area so I'd be close when he arrived (and had to wait 3 hours at a cafe' nearby), I'd say he only spent 20 minutes total from start to finish and fixed the problem completely without any hassles. I recommend them.
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More Reviews
Reviews: 1

Posted on 3/17/2014

NO SHOW
Was told a technician would come between 12 noon and 5 PM and that I would receive a phone call 30 minutes prior. Never received a phone call, technician never showed up. Took the day off from work, especially to deal with this. Get phone call the next day informing me that I have an appointment and they need a confirmation. Why would they need a confirmation? Glad nobody showed up, because I do not want to do business with a company that is unprofessional and that you can not trust. Totally unprofessional
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Reviews: 1

Posted on 2/17/2014

Don't make the mistake by calling The Pink Plumber
Total rip off..just like everyone else said..They may get the job done but at twice the cost. I have used them for several properties now and their costs are way too high compared to other plumbers. Environmental fee of $15.00 and a trip charge of $45. Lots of plumbers out there that don't charge any of these. Glad I finally found another plumbing company that has realistic costs for repairs and don't charge these other crummy fees. BUYER BEWARE!
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Reviews: 1

Posted on 1/13/2014

Avoid the Pink Plumber
Had them out two days ago for a busted pipe from the recent freeze.
$168 to remove 3 snap together soffits; took about 3 minutes max.
Pipe was visible and easily accessible. Took a short time to remove broken section and put in a splice; another $440. Plumber was in and out in about 30-45 minutes.
$15 for Environmental Fee? Yeah, didn't understand that one either.
Grand total, about $10 in parts, all for a bargain $625.
Was also told I have a broken regulator, but they could replace for ONLY another $620um, NO.
Doctors make less, and they close up the wound. I got to do the putting it all back myself.
In my opinion, this company takes advantage of desperate consumers, and socks it to them on cost. I can understand making a profit, but $625 per hour???
Next time, I'll get estimates and/or do it myself. Won't do business with them again will tell everyone I can to do the same...
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Reviews: 2

Posted on 7/31/2013

On time and good service
We have used them twice now and we're happy with them. They fixed a broken pipe coming from the septic tank and even applied a chemical to keep tree roots away! We will probably use them in the future, too.
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Reviews: 2

Posted on 7/6/2013

NO SHOW!!!!
Had an appointment with Aames. They were a no show! Dispatcher kept trying to tell me that the plumber had already finished at my house. Then they told me that they'd try to get someone to me. Again nothing and no communication. The next day same thing. They failed to call me back after I called them to find out what happened. Bottom lineterrible communication, totally disorganized. WASTED MY TIME!...
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