Jim Ellis Saab of Marietta

Called and got a price over the phone, came down and it was the same price. Odd but that can happen. I got in and out in 30 minutes. That's efficient use of my time

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Recently had a poor experience where they replaced a gas cap, then a month later my car failed an emissions test due to the gas cap. The service rep refused to replace the gas cap and insisted there was no problem with it. I had to go buy another cap from an auto supplies store, and after that I passed the emissions test fine. When I bought the gas cap from the auto supplies store, I found out that Jim Ellis Mazda charge more than 3 times what I paid at the auto supplies store. This particular service rep was very rude. I refuse to go back to a place like this where I am treated rudely.

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I am a sales professional in financial services and I, of course, run across people that are called "sales professionals" and, usually, nothing could be further from the truth. I wanted to write this to applaud the True Sale Professionals I met at Jim Ellis Madza. Only out of great respect do I ever write on these types of web sites and I rarely do, but they earned my respect and business, and will have my service business too. Thank you guys.

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I should have written this sooner, about a week ago I purchased a New CX-5 from Jim Ellis Madza of Marietta. It was a wonderful experience. My salesperson was knowledgeable and very kind. I would recommend anyone looking for a new or used car to go there. I was not disappointed and you will not be too.

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