71 Hosea Road, Lawrenceville, GA 30046 map »
We are available 24/7 with no emergency service call fee! Call anytime to speak with us about your HVAC issues. Same day service. . .Guaranteed! Our service trucks are fully stocked and ready for immediate dispatch.
Cool Masters is a family owned and operated business. Our company has a combined total of 45+ years of HVAC knowledge and experience and has been responsible for providing outstanding work in the HVAC industry ever since our company's founding. Our mission at Cool Masters.. is to provide our customers with honest, dependable service at the highest ethical standards.
****FREON R-22 IS EXPECTED TO MORE THAN DOUBLE IN COST SUMMER OF 2013****** Have you been recharging that 8+ year old air conditioner year after year? It's about to get really expensive. . .
The EPA has reduced R-22 supply manufacturing by 47%, and with current demand, supply is short and costs are through the roof. Consider replacing your old 10 SEER air conditioner with a new Puron R-410a system - saving you an average of 30-50% on power consumption, peace of mind with a 10 Year All Parts warranty, while protecting the environment with non-CFC refrigerant.
*****Cool Masters Introduces Corbond Sprayfoam Insulation*****
We are proud to announce an exciting new GREEN product we are now certified to install. Cool Masters is the only HVAC company currently offering Corbond. Corbond Sprayfoam insulation can save you 30-50% per month off your heating and cooling bills. Encapsulating your attic within the conditioned air envelope of your home has incredible benefits to your HVAC system, as well as the total comfort and efficiency performance of your home. Call today to have a free in home consultation and estimate performed.
Corbond Sprayfoam insulation has a lifetime warranty.
Having problems right now? Call now! We offer 24 Hour Emergency Service(NO A/C or heat in home). Our phones are answered by our staff 24/7; no answering services or machines. Get same day service! In most cases, if you schedule an appointment before 11 am, we will have a technician to your door before 8 pm. If you make an after-hours service call, we guarantee a technician to your door within 3 hours of your call.
Incredible incentives are currently available for replacement systems. Discounts on overstock inventory. 10% Discount of Total Repair Invoice for Senior Citizens and Public Servant Officials. LIFETIME WARRANTY ON ALL REPAIRS.
2012, 2013, 2014
GA Warm Air State License CR109571, EPA Certified, N.A.T.E Certified Technicians, EGIA Approved Contractor
* By Appointment Only
* 24-Hour Service Available
Cool Masters has been committed to protecting the enviroment from day 1. All of our technicians are EPA Certified and conform to the strict guidelines set fourth by the EPA. We offer a variety of ultra-high efficiency systems designed to save you money and lower your carbon footprint. Cool Masters now installs the Greenest Insulation for homes - Spray Foam!
Our A/C unit stopped working on Monday while our elderly/invalid parent was home alone. The temperature in the house reached 92 degrees before 5 o'clock. Cool Masters was there by 6:45 pm to... diagnose the problem and needed to order a new motor. The tech (Nelson) didn't leave us to suffer but instead left us with a room A/C unit to get us through the night! Next day, the tech (Greg) completed the repair within an hour. Our family slept comfortably because of Cool Masters' responsive customer service and expertise! Thank you...thank you...thank you!!!VIEW MORE »VIEW LESS »
Their price was competitive, the product was as expected, and the installer was courteous, fast, efficient. He explained everything he was going to do beforehand and showed me what he had done... afterwards. I am very satisfied and recommend Cool Masters to anyone who demands a high level of competence and integrity.VIEW MORE »VIEW LESS »
We used them during the summer with an AC emergency and were happy with the service and signed up for the seasonal maintenance check on our furnace/ac system. They came in and did an inspection and the guy was worried of the safety of our furnace. He scheduled for another guy to come out and test and his apt was scheduled 10-1 on a Saturday. No call or anything giving us any indication what time they would be here. We got tired of waiting and we called at 12:30 to see if they were still coming. He showed up at 12:50. Waste of a Saturday morning. He condemned our system saying it was unsafe and disconnected it and the we would need to have a complete AC/Furnace system and he would have us a quote by the end of the day. It’s now 9 days later and has yet to see a quote or anything. With the change in weather, our thermostat reads low 60s inside the house (upstairs). I called a few days ago and the girl said he’s been real busy and she would let him know to put in a stack to get to quicker. I guess if you want to know a quick way to lose a customer that was ready to buy a complete system this is how.
My absolute deepest apologies for your disappointment in our company. I can't tell you how hard our team at Cool Masters strives to be the best at what we do - to provide simply the best customer service. We are one of the few service companies with an appointment time window less than 4-5 hours and run on time 95% of the time.
Saturday the 20th was a particular hard day for us with a few guys out - and I did my best to pick up the slack. Your dissatisfaction is even more disheartening to me as I chose to serve our customers over a planned family event. Your time and urgency are so important and I personally truly feel a loss when we fall short. I do thank you for your time in leaving the review on kudzu as it lights a fire under us to be better - no one wants to read about someone's disappointment in their work.
Your proposal was sent twice. If you never received it, there's a good possibility it wound up in your spam folder - which does happen. If we can still be of service to you, I offer you the quoted installation minus any profits, which amounts near an 18% discount.
Please feel free to contact us for any further questions or concerns you may have.
Cell : (404)-538-2686
Main Office: (678)-799-7999
Great Big Thank You to Coolmasters! Our furnace went out at 1:30 AM and I called to leave a message but Coolmasters ANSWERED! Five minutes later I had an appointment for 7 am...5.5 hours later! Tech was there on the dot and finished 35 minutes later. So glad we use Coolmasters for our maintenance too because we saved a lot today. I didn't think companies like this existed anymore!!!
Have hired this company several times over the past 6 years. Each service has been professionally handled by high quality technicians. Very pleased with their work and would highly recommend them to others.
Came home to no A/C upstairs, checked the good reviews for Coolmasters on Kudzu and gave them a call. Joey came out next day, found a bad capacitor on my condenser. Replaced it and had us cool again very quickly. Highly recommended, honest and nice people to deal with. Will definitely use again.
Jonathan came by and was very friendly and professional. He answered all my questions clearly and politely. He had the problem with the capacitar on my compressor fixed in no time. System is running great. Am considering them to replace whole system since its almost 15 years old. Estimate given was very good price. Will defenitely use Cool Masters again!
Mike Blitch, with Cool Masters, diagnosed the problem with our old air conditioner/furnace. At first it seemed to be a bigger problem involving replacement of an expensive panel (if it could even be found), but turned out to be only a transformer which saved us lots of $$$. When our old furnace/aircond. finally bites the dust we will definitely call Mike at Cool Masters. We are very grateful for his skill and honesty.
First service called, came out quick, needed 2lbs of freon @ 71/lb. Service call charge of 79. $221 altogether. Was this the best rate? Could I have done better? Not sure, I needed this done quickly, and they got here pretty quick.
These guys are brilliant! We handed them a big ol' mess of an A/C problem and they handled it in no time. The quality of work is outstanding! They are friendly, professional, honest and kept us informed about what they were doing at every stage of the job. The pricing was more than fair. Seriously, use this company. I won't call anyone else from now on.
This is the most honest and expert A/C, heating, and spray foam team out there. John is just wonderful and his company reflects that. They give you the best pricing and service, and only have you doing what really needs to be done!!
I am a dentist and expect the same level of professionalism and customer service that I deliver to my patients. Jonathan of Cool Masters surpassed my expectations. Jim Terrell of Terrell Heating and Air installed a York system on May 4th. Today, Jonathan came and did an inspection for Preventive Maintenance. Jonathan showed me where Jim Terrell installed a 3 ton unit instead of a 2 1/2 ton unit like I had before. He also did not correctly install the evaporator coil. Jim also put too much freon in my downstairs unit. It is difficult to find a professional in any service industry who consistently delivers excellent service before and after the sale. I believe I have found that in Jonathan and Cool Masters. Thank you.
I cannot thank the team at Cool Masters enough for all of the work they’ve done on my home in the past year. Last year they re-did all of our duct work and added spray foam insulation in our attic. The difference that it made was incredible! So, when I woke up early Monday morning to find that the A/C was running and making a horrible noise but it wasn’t cooling the house, I knew who to call. I called Cool Masters on Monday morning and got on the schedule for Tuesday. I received a call from them on Monday evening saying that Michael was in the area and could stop by early if we would like him to. He showed up 10 minutes later, fixed us right up and we had a comfortable house again and now everything is working fine! I think through all the work that we’ve had done on the house, we must have been visited by nearly everybody that works there! They are all SO pleasant and professional. I refuse to use another company! Thank you Cool Masters!!
We were expecting to have to replace a unit, however when Jonathan arrived (on time) he was quickly able to diagnose the problem and had us up and running in no time. We're sleeping cool again and were able to save a bundle as well. Jonathan and Cool Masters have definitely earned our business moving forward. We WILL be recommending them to any of our friends who need A/C work in the future. Thanks guys!
Gary from Cool Masters came out last Thursday and fixed my problems in no time. His inspection was thorough and he took the time to show me and explain in detail why my upstairs AC unit wasn't working properly. He was knowledgeable and went through all my options. I was able to get same day service -- they even called me back to let me know an earlier appointment had opened up. Highly recommend.
My upstairs AC unit wasn't working so I called a large, well known company to come out and look at it. They told me the compressor was broken and both units should be replaced, as they are 12 years old. They quoted me $10-12K for the complete job. I decided to get a 2nd opinion. Jonathan from Cool Masters came out and fixed it in 15 minutes for a total of $271! Turns out the compressor is just fine! Jonathan said I should be able to get another two to three years out of the existing units. He also gave me prices and more options should I choose to replace the units. His prices were much more affordable! Thank you for your honesty and reasonable rates!!! So good to have an honest heating and air company!
The technician who came out to see what was going on with the downstairs air unit was very nice. He knew what the problem was, fixed it, and he was done in no time. Very professional.
I needed my 22 yo ac and furnace replaced. I had 3 estimates done. These guys were great and I am glad that I went with them. Jonathan did the estimate. He was quick and professional. He was very knowledgable and explained a lot of the pro's and con's of the different options. I asked him to price several options for me to choose from. I never felt any "salesman" pressure from him. Cool Master's price beat the other 2 estimates by several hundred dollars. The guys came out pretty quick and worked really hard getting the system replaced. They were courteous, considerate and focused on getting the job done right. I couldn't be a happier customer. Thanks Jonathan and Cool Master!