Cool Masters, Inc. Heating & Air Conditioning

Cool Masters, Inc.

419 Reviews

(678) 534-7683 www.coolmastershvac.com » View Website »

71 Hosea RoadLawrenceville, GA 30046   map »

Business overview

We are available 24/7 with no emergency service call fee! Call anytime to speak with us about your HVAC issues. Same day service. . .Guaranteed! Our service trucks are fully stocked and ready for immediate dispatch.

Cool Masters is a family owned and operated business. Our company has a combined total of 45+ years of HVAC knowledge and experience and has been responsible for providing outstanding work in the HVAC industry ever since our company's founding. Our mission at Cool Masters.. is to provide our customers with honest, dependable service at the highest ethical standards.

****FREON R-22 IS EXPECTED TO MORE THAN DOUBLE IN COST SUMMER OF 2013****** Have you been recharging that 8+ year old air conditioner year after year? It's about to get really expensive. . .
The EPA has reduced R-22 supply manufacturing by 47%, and with current demand, supply is short and costs are through the roof. Consider replacing your old 10 SEER air conditioner with a new Puron R-410a system - saving you an average of 30-50% on power consumption, peace of mind with a 10 Year All Parts warranty, while protecting the environment with non-CFC refrigerant.

*****Cool Masters Introduces Corbond Sprayfoam Insulation*****
We are proud to announce an exciting new GREEN product we are now certified to install. Cool Masters is the only HVAC company currently offering Corbond. Corbond Sprayfoam insulation can save you 30-50% per month off your heating and cooling bills. Encapsulating your attic within the conditioned air envelope of your home has incredible benefits to your HVAC system, as well as the total comfort and efficiency performance of your home. Call today to have a free in home consultation and estimate performed.
Corbond Sprayfoam insulation has a lifetime warranty.

Having problems right now? Call now! We offer 24 Hour Emergency Service(NO A/C or heat in home). Our phones are answered by our staff 24/7; no answering services or machines. Get same day service! In most cases, if you schedule an appointment before 11 am, we will have a technician to your door before 8 pm. If you make an after-hours service call, we guarantee a technician to your door within 3 hours of your call.

Incredible incentives are currently available for replacement systems. Discounts on overstock inventory. 10% Discount of Total Repair Invoice for Senior Citizens and Public Servant Officials. LIFETIME WARRANTY ON ALL REPAIRS.

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Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Do-It-Yourself Assistance
  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

GA Warm Air State License CR109571, EPA Certified, N.A.T.E Certified Technicians, EGIA Approved Contractor

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • 5:00pm
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1995

Green Credentials

Cool Masters has been committed to protecting the enviroment from day 1. All of our technicians are EPA Certified and conform to the strict guidelines set fourth by the EPA. We offer a variety of ultra-high efficiency systems designed to save you money and lower your carbon footprint. Cool Masters now installs the Greenest Insulation for homes - Spray Foam!

Languages Spoken

  • English

Reviews

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Life-saving Experience...Wonderful!!!, 7/15/2015

Our A/C unit stopped working on Monday while our elderly/invalid parent was home alone. The temperature in the house reached 92 degrees before 5 o'clock. Cool Masters was there by 6:45 pm to... diagnose the problem and needed to order a new motor. The tech (Nelson) didn't leave us to suffer but instead left us with a room A/C unit to get us through the night! Next day, the tech (Greg) completed the repair within an hour. Our family slept comfortably because of Cool Masters' responsive customer service and expertise! Thank you...thank you...thank you!!!

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Unbeatable, 4/28/2015

Their price was competitive, the product was as expected, and the installer was courteous, fast, efficient. He explained everything he was going to do beforehand and showed me what he had done... afterwards. I am very satisfied and recommend Cool Masters to anyone who demands a high level of competence and integrity.

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Videos & Photos

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Photos (11 photos)



Linked Review

natkjohnson

Reviews: 1

Not satisfied and freezing

We used them during the summer with an AC emergency and were happy with the service and signed up for the seasonal maintenance check on our furnace/ac system. They came in and did an inspection and the guy was worried of the safety of our furnace. He scheduled for another guy to come out and test and his apt was scheduled 10-1 on a Saturday. No call or anything giving us any indication what time they would be here. We got tired of waiting and we called at 12:30 to see if they were still coming. He showed up at 12:50. Waste of a Saturday morning. He condemned our system saying it was unsafe and disconnected it and the we would need to have a complete AC/Furnace system and he would have us a quote by the end of the day. It’s now 9 days later and has yet to see a quote or anything. With the change in weather, our thermostat reads low 60s inside the house (upstairs). I called a few days ago and the girl said he’s been real busy and she would let him know to put in a stack to get to quicker. I guess if you want to know a quick way to lose a customer that was ready to buy a complete system this is how.

Cool Masters, Inc. replied on 10-31-2012

My absolute deepest apologies for your disappointment in our company. I can't tell you how hard our team at Cool Masters strives to be the best at what we do - to provide simply the best customer service. We are one of the few service companies with an appointment time window less than 4-5 hours and run on time 95% of the time.

Saturday the 20th was a particular hard day for us with a few guys out - and I did my best to pick up the slack. Your dissatisfaction is even more disheartening to me as I chose to serve our customers over a planned family event. Your time and urgency are so important and I personally truly feel a loss when we fall short. I do thank you for your time in leaving the review on kudzu as it lights a fire under us to be better - no one wants to read about someone's disappointment in their work.

Your proposal was sent twice. If you never received it, there's a good possibility it wound up in your spam folder - which does happen. If we can still be of service to you, I offer you the quoted installation minus any profits, which amounts near an 18% discount.

Please feel free to contact us for any further questions or concerns you may have.

Jonathan
Cell : (404)-538-2686
Main Office: (678)-799-7999

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More Reviews

gyroman

Reviews: 1

This company is the best!!!

I can not say anything that has not been said before over and over again!!! These guys ate thr best!!!

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takudzu

Reviews: 1

Excellent service!!!

Very professional and prompt service. Jonathan was the tech who is very knowledgeable and has a pleasant personality. Rates are reasonable.

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Kinsley1

Reviews: 2

HVAC magicians

I have a very complicated 1.5 story on a basement that was running space heaters in 2 levels and a window air unit in the top floor because the 2 systems weren't keeping an even temperature. Cool Masters came in and installed zoning and additional duct work. I was able to unplug the space heaters and toss the window AC. All levels feel a nice consistant 70 degrees. I can't wait to watch my electric bills go down.

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fxwhyte

Reviews: 1

Spray Foam

Already a customer of Cool Masters I researched thoroughly the advantages of encapsulating the attic with closed cell foam. Had the job done last August( When Jonathan and his crew worked in 130degree heat in my attic). Power bills reduced by approx. 60 percent . Also equipment does not have to work to full capacity and will extend life. My attic area now has the same ambient temperature as the rest of the house. I would recommend without hesitation.

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jessicagmd

Reviews: 1

Great Service and Unbeatable Prices.

incredibly personable during the installation of our new AC unit. very reasonable pricing. works like a charm!

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AvivaK

Reviews: 2

Will recommend to everyone!

I called them on a Saturday night expecting to have to leave a message but not only did they answer, they were here within 20 minutes and fixed my thermostat! Very nice, knowledgable and helpful!

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therealness34

Reviews: 6

Best HVAC company we have ever had over

Cool Masters came out to inspect our HVAC recently and I will never have anyone else come out again. We got a new system at the beginning of the summer from a competitor. We were worried because since then we have been sick constantly and recently found mold close to the unit. Cool Masters was so honest and thorough. Since we know nothing about HVAC systems, he really could have said we needed a new xxx (insert anything) and we would have hands down wrote a check that minute.... but he didn't he said it was installed right and he checked the whole unit and said the problem wasn't the HVAC. It is hard to find a honest reliable company that will not try to take advantage of you or the situation and this is one of those companies you can truly trust.

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JAYOSS

Reviews: 3

Latest Update

***Second Update*** Since having the attic foamed and tankless installed, we’ve used Cool Masters to install two new AC systems; a new dual-zone to feed our main level & basement buildout and a replacement for the “builder grade” system upstairs. No need to bore with the details, just simply the same great job as before. ***Update*** Given our previous positive experiences with Cool Masters, my wife and I decided to have them install a tankless water heater in our home. I'll start by saying these guys are FANTASTIC. We had them come out to quote foam in the attic of our new house since our air kept running. Jonathan immediately found a handful of problems with our HVAC that RS didn't find in 2 separate visits - the main reason our house wouldn't get cool and AC ran 24/7. Jonathan offered to fix the problems with the AC in lieu of the far more expensive foam install. That was INSTANT CREDIBILITY with me. Long story short, we had the HVAC fixed and went with the foam as well. The install went perfect and now our electric bill is nothing compared to what it used to be! Do yourself a favor and USE THESE GUYS.

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homer111

Reviews: 2

Very Knowledgeable

This is the second time I've called Cool Masters. Even before they arrived they were calling to make sure we were aware when they would arrive. We had a problem with both furnaces - which had not been installed properly by home builder. The technician from Cool Masters quickly found and repaired the problems, clearly explained what was wrong, inspected the entire heating and AC system and found other issues that we had not yet encountered - in both systems! Best of all their rates were very, very reasonable. I strongly recommend Cool Masters. They are honest and reliable, and pay close attention to all the details of the job, from the first moment you call.

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HotCopsWife

Reviews: 1

Excellent

We have had reoccurring issues with both our two units. We have called several other companies who over charged us to ultimately do nothing. Last weekend we lost all heat upstairs and downstairs and called Jonathan and he resolved our issues, was very affordable and also informed us how to keep our future costs down. He was knowledgeable, polite and good with our crazy household of kids and dogs. This is now our new go to HVAC company.

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JTSmiley

Reviews: 1

Awesome Company & Customer Service!

CoolMasters rock! My furnace went out and I was told the gas value needed to be replaced. I called CoolMasters and Johnathan determined it was a bad thermocouple. He even told me other things about the furnace. Johnathan definitely knows his stuff! Thank you for excellent customer service and information you can trust. You will not not be disappointed going with CoolMasters.

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ringotaz

Reviews: 3

Heating Problem

My heater stopped working and I was lucky enough to get Mike who was able to come the same day. I have had him help me before and I find that his work and professionalism is consistent. I feel very confident with his services, and I find the company very helpful and pleasant to deal with.

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butlerb

Reviews: 1

True professionals

I really enjoyed working with this company. They are very professional, courteous and go above and beyond. Highly recommended!

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help4u

Reviews: 1

Great for Seniors

Mike came out to help my senior mom with her heating. He was professional, thorough, nice and gave her great information. Thanks for trustworthy great service.

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Conleymom

Reviews: 2

Outstanding Service

I can't say enough good things. The owner Jonathan and his business are outstanding. He is always there to help even late in the eving and on weekends. Jonathan cut short his family plans and was at my home until after 9pm to make sure my family was cool on a Satuday night. He gives great tips on how to save money and keep your system in top shape. I highly recommend them i you want fast, courteous and honest service.

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