Delta Appliances & Electronics Service

1270 Caroline St NE 
Atlanta, GA 30307
Phone: (404) 668-3819
Website: www.deltaappliances.net
Delta Appliances & Electronics Service Delta Appliances & Electronics Service : Appliance Rental & Repair Services, Atlanta, GA



Review
Reviews: 5

Posted on 11/7/2012

Tried but won't use them again
Had a 10am appointment but they never showed up or called until 4:00pm. They needed to order a part that was supposed to take 5 days but it took over 2 weeks and they never called to follow-up. I could have ordered the part and got it faster. Ended up replacing the part myself.

He stood right in my house and told me 5 days and I stressed how I needed it fixed ASAP because of a party. They gave me a time, not a window for the first appointment. Once they did get the part and scheduled a time to install it I told him I had to leave by 10:00am so they needed to be on time. The tech called at 11:15 to tell me he was on the way. This all boils down to poor time management and setting customer expectations that can't be met. There are other reviews that echo the same experience. If they fix that they might be fine.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Delta Appliances & Electronics Service replied on 11-08-2012
We thank you for your business but please please tell it like it is, this customer had tried to repair his dishwasher himself and ordered the wrong part and then called us and we found the problem and ordered the correct parts for him which came in obout eight days later as we told him it would take seven to ten business days. Again we do not give appointments on the hour as we give a window and work within that time frame. After parts came there was no times that we offered would work for him because he wanted to pick up the parts from us and again do it himself as he did and those are the parts he used to replace himself as he said. What he got upset about is that we charged him a service charge before he could pick up this part which he did not want to pay and only wanted to use us to diagnose and order his part for him. Again we do thank you.


More Reviews
Reviews: 1

Posted on 10/22/2013

Is this a criminal enterprise?
Based on my experience with Delta Appliances, it is very possible that "Herman" and his operation is perhaps a criminal operation whose aim is simply to take people's money under false pretenses. He took $536.00 for a "parts order" in July and refused to return it late October 2013. One excuse after the next for months. He also refused to give me the legal name of his business and I'm pretty sure he gave me a false last name to avoid service/prosecution.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 2

Posted on 10/15/2013

Warning! Do NOT use Herman.
Similar to the other reviews, we had a terrible experience. My husband and I contacted Herman to fix the washer/dryer in our rental unit. He came out in April and said that he could fix it temporarily to get it working for our tenant but that to really fix it, a part need to be replaced. He said he had to order it and would be back in a week to install. We went ahead and paid him (BIG MISTAKE), six months later, despite numerous phone calls between him, our tenant, my husband and even myself, he has not return to install the part. The story doesn't end though. Since he claimed all the delays were due to our tenant not returning his calls about scheduling, I finally stepped in and said I would handle meeting him while I was on maternity leave. I called Herman on a Monday and spoke with him personally. He said he had the part and could meet me Friday at 5 p.m. I made it very clear that I had a newborn baby with me and therefore needed him to be prompt. I said if he had to cancel for any reason, that he had to call me immediately. I then called him again on Wednesday to confirm that he was still available on Friday. He said yes. On my way to the property at 4:30 p.m. Friday, I called to confirm he was on his way. He didn't answer. I called him again at 6 p.m. furious because he never showed up. He left me and my newborn sitting in a car for two hours and never bother to show up or even call to apologize. And he still has our money.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 1

Posted on 9/26/2013

Worst in town
This outfit cheated me out of $251 and never showed up. Do not do business with this lot!!!!! Run away as fast as you can. I am unable to set all the categories to POOR but that is what it is!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 1

Posted on 4/26/2013

Great service!!!
Delta applicance rep. arrived at my house on time and quickly fixed my washer. Great serviceand priceI will use this company for all my appliance needs!...
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Delta Appliances & Electronics Service replied on 04-27-2013
We here at Delta Appliances Repair thank you for your business and we will always treat you right and keep our prices low. Roy
Reviews: 1

Posted on 4/25/2013

Dryer Repair CON DO NOT TRUST
WE hired this man (Herman) he charged $85 to clean the lint filter The dryer stopped working right after he left, I had days of lies of Herman coming back with no calls and every call we made a lie on why he couldn't. DO NOT TRUST THIS SHADY COMPANY....
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Delta Appliances & Electronics Service replied on 05-05-2013
Update: Inorder to try to make them happy we offered a free repair and that didnt work for them so what are we to do???We cleaned the lint from down in the dryer removed front to do so an he was showed the pile of lint and trash, metal and screws that were in the unit. We charged them for what we did and nothing else. We did not return because we were told that the funds were not in the bank and the check was no good, but we did call back with an estimate of the part cost and he refused the repair. Delta appliances will only treat you fair. Thank you for your business. Roy
1 to 5 of 166

Put in your 2 cents. Write a review and tell everyone how you felt about this business or service professional.

Is this your business? Would you like to respond to a review? Reply now through your Business Center.

Kudzu Category Sponsors

Coupons
Lanny Adams Appliance Service
10% discount ($20.00 max) Coupon Required. Must be 65 or over to receive discount. Cannot combine with first time customer coupon.
ex 05/31/2014  |  view coupon »
AAA Appliance Services And Repair
$30.00 off total bill for the new customer
ex 01/30/2015  |  view coupon »


Other home services categories in Atlanta, GA
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.