Bartlett Heating and Cooling, Inc.

(770) 872-0340 www.callbartlett.com

972 Atlanta Road SEMarietta, GA 30060 map it »

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Business overview

Service Area

  • Acworth
  • Buckhead
  • Cobb County
  • Douglas/Paulding County
  • Downtown
  • Dunwoody
  • Kennesaw
  • Marietta
  • Midtown
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Woodstock

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

We offer Energy Star complaint systems to save energy and lower your utlity bill. Bartlett has been promoting and installing ozone friendly Puron refrigerant systems for almost 20 years.

Reviews

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Great Experience, 2/17/2014

This was our first time using Bartlett and we were very satisfied. They were on time, courteous, honest, quick, and affordable. They diagnosed our problem quickly and resolved it.


Excellent service, as always!, 12/17/2013

We have been working with Bartlett the last 3-4 years. They service our current home and our rental. Chris is our service technician and he has done a fantastic job every time we have had to call on... him. We look forward to many many years of business with this company. I would highly recommend them.

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Linked Review

Janiek

Reviews: 1

Best all around HVAC

I have used Bartlett for as long as they have been opened. Their office personnel is always professional and pleasant and they always call prior to their arrival giving me plenty of time to get home from work and meet them. Their staff is courteous and clean and explain exactly what they NEED to do. I have highly recommended them to neighbors and friends. On another note, their service agreement is a MUST have.

Bartlett Heating and Cooling, Inc. replied on 11-15-2012

Thank you especially for referring us to your friends and neighbors. It is always so flattering to gain a new customer via word of mouth from an existing customer. We will keep up the good work for you!

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More Reviews

h20foot11

Reviews: 2

Great Experience

This was our first time using Bartlett and we were very satisfied. They were on time, courteous, honest, quick, and affordable. They diagnosed our problem quickly and resolved it.

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KinRoswell

Reviews: 1

Excellent service, as always!

We have been working with Bartlett the last 3-4 years. They service our current home and our rental. Chris is our service technician and he has done a fantastic job every time we have had to call on him. We look forward to many many years of business with this company. I would highly recommend them.

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hbeard

Reviews: 2

Efficient, Professional and Personable

Was really pleased at how quickly Bartlett came out to service our furnaces after being called. They were efficient, professional and personable. We signed up for the annual service. Thanks Bartlett.

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NFi11285

Reviews: 2

So nice and so affordable

Our A/C died, which was a mess considering the fact that it flooded our carpets and caused a HUGE mess. Anyway called these guys and they came out ASAP to get our unit back up and running and provided a quote that seemed to very reasonable. Thanks guys!

Bartlett Heating and Cooling, Inc. replied on 09-19-2013

I'm glad you called on Bartlett during your time of need! We know that when you call us with an AC problem, time is of the essence, so we pride ourselves on being able to respond quickly. Thank you so much for calling Bartlett and we hope that you will call on us in the future :-)

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HomeMakerAtl68

Reviews: 3

So pleased with Bartlett

Not only was the service top notch, but their prices were significantly less that the the other quotes that we received. Thanks!

Bartlett Heating and Cooling, Inc. replied on 09-19-2013

Everyone here at Bartlett is so proud of our top notch service. Although I am biased, I know that everyone here tries their best each day, with each customer, to provide great service. Thank you so much for calling on Bartlett-we really do appreciate your business :-)

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WarEagleeeeeee

Reviews: 2

Best Quote We Got

We had several quotes from several people and this was the best price for the highest quality model we could afford. Losing the AC in the summer in Atl is no fun, and they were here ASAP to take us out of our misery . Thanks yall!

Bartlett Heating and Cooling, Inc. replied on 09-19-2013

I'm glad Team Bartlett was able to take away that misery! And you are right, summer in Atl is no fun without AC-that's why we are here :-). Thank you for choosing Bartlett Heating and Cooling for this investment. We will always work hard so that you get the most bang for your buck.

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FlorenceATL

Reviews: 3

Best Service and Price in Town

My husband I were really bummed when our A/C went out on a Friday afternoon a couple of weeks ago. Of all the times, it had to happen in the summer. We had a small hiccup in the system a few month ago and had received quotes on a new system from 4 different companies. Bartlet had given us a quote on the top of the line system (which saves us a ton of cash in the long run) for the same price for the least upgraded model from another company. Becasue of this, we chose to call Bartlett when our system went out Friday afternoon. We were dredding having to wait through the weekend for the install, but they offered to come out on Sat morning to get the system to function until the could replace it the following Thursday. This was a huge plus, we would have had to get hotel otherwise. Thanks guys, we will def be calling you in the future!

Bartlett Heating and Cooling, Inc. replied on 09-19-2013

I am glad you went with the top of the line system, because you are correct, it will save you cash in the long run! Doesn't it always seem like things break at to worst possible time? We know how hot it is during the summer so if at all possible, we are always happy to get our customers up and running until a permanent solution can be done. Thank you so much for your business :-)

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RoswellDavid

Reviews: 1

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Bartlett Heating and Cooling, Inc. replied on 05-20-2013

Thank you for your review. I am glad to see that you ranked our quality and service high. You mentioned the capacitor that we installed at your rental home and had recommended at your primary residence in the past. Capacitors are one of the more common components that wear out on a system due to their almost continuous usage. Run capacitors run each time your blower motor, condenser motor or compressor runs, so it is almost constantly working. While servicing your system, our technician will test the microfarads on the capacitor to ensure that it is running at full capacity per the manufacturers specifications. If it is outside the range, we will recommend replacing it. When the run capacitor is not running at full capacity, it can cause the motor to become noisy, increase energy consumption, cause performance to drop and/or cause the motor to overheat. It is much less expensive to replace a capacitor than a motor or compressor. We do encourage as much preventative maintenance as possible, which actually decrease your overall costs and helps to prevent breakdowns. Please know that we do take each review to heart and really consider what we could have done differently or better. Your business is important to us and we want you to be pleased with each service we provide. At Bartlett, we will always test your system thoroughly, provide you will all of the information we gather, provide you with our professional opinion, answer any questions and then allow you to make the decision that is best for you and your family. If you ever choose not to have one of our recommendations performed, it is no problem at all. Everyone at Bartlett will work hard not only to keep your system running as efficiently as possible, but make sure you feel that you have received outstanding service each time. Again, we do thank you for your feedback and value your business :-)

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susanita

Reviews: 7

Friendly, Efficient, Professional

Title sums it up! Great ppl. Rick and Rob rock! Everyone went way above and beyond! A+ Highly recommend!!!

Bartlett Heating and Cooling, Inc. replied on 05-17-2013

Wow! Thank you-we really appreciate your review and the high marks. We will continue to work hard to provide this level of service to you. We appreciate your business :-)

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jallmon

Reviews: 1

Excellent Pricing and Services

Needed a new unit upstairs. Gave us 4 choices explained them all. No pressure, worked with us on all levels. Installed on time, and just as promised. Would highly recommend.

Bartlett Heating and Cooling, Inc. replied on 05-12-2013

Thank you so much for the review! I know you will enjoy your new system and have a very COOOL summer :-). We appreciate your business and your recommendation.

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zlandar

Reviews: 4

Excellent service. Price somewhat high.

I have no complaints about the quality of the service I received from Bartlett. The tech was very professional. The issue is price. The prices charged to me are similar to what I would get if I went with one of the well-known companies with a bazillion reviews on Kudzu. I was able to save a significant amount of money after checking with neighbors who referred me to a small HVAC company that charged alot less for a similar level of service.

Bartlett Heating and Cooling, Inc. replied on 05-12-2013

Thank you for the review and for noting that the quality of service that your received was excellent. While we truly wish that we could have retained your business, we understand that sometimes price can be an issue. We do feel like our price is very fair though, as our technicians are of the highest caliber and receive continual training in order to offer this professional service. Our price does reflect the value of the service received and the quality of technician that we send into each of our customers homes. We do appreciate though that you did give Bartlett a try and know that if you ever need us, we are just a phone call or click away :-)

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Choosy

Reviews: 3

Excellent, professional and reliable

Last summer my a/c stopped working and I chose Bartlett after reading the positive reviews on Kudzu. The technician fixed my problem quickly and was very personable. Later I chose Bartlett to replace my heating and cooling system and they made the process very easy. My whole house is much more even in temperature now. I love their commitment to quality service and I like being treated as a valued customer.

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Thank you for trusting Bartlett not only to provide your service, but to install your heating and cooling system when the time came. We know this is a big investment and we are honored that you selected Bartlett. Also, we are glad to know that your house is more comfortable now..it is amazing what a new heating and cooling system can do for your "indoor weather"! Again, thank you for using Bartlett and for reviewing us online :-)

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mayorb

Reviews: 1

Reliable, Affordable & Honest!

We had another company check our broken furnace and they found 2 issues and offered to repair for a large amount. After shopping other companies, Bartlett offered the best quote. The service technician Rick arrived on time, took a look at the furnace and found that there was only 1 problem instead of 2 that the previous company found! We ended up paying less than quoted and the furnace is working great. Love the honesty, integrity and expertise!

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Rick great and his 20 years in the industry has made him an expert in diagnosing and repairing equipment. I am so glad that you called on Bartlett and allowed us to help you out in your time of need. We will work hard to continue to provide you this level of service any time you need us :-)

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ScottFerguson

Reviews: 1

Great, reliable and responsive

I have been a Bartlett customer for over a year. They are a family run business and it shows. They are very responsive and trustworthy. I also use them for maintenance where they come out and proactively maintain my 3 HVAC units twice a year. Yesterday I called them because of my units wouldn't turn on and they came out within 3 hrs of calling that same day. Turns out it was a minor problem and we got the unit back up and running within an hour. I highly recommend calling Bartlett.

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Thank you for your kind review! We all know how quickly a home can heat up when your AC system goes down, so we will always try to get a technician to you as quickly as possible. And because you have a maintenance agreement which provides routine maintenance, a lot of times when you do have a break down, it is just a minor repair needed to get you back up and running. Thank you for reviewing us and we look forward to seeing your AC system maintenance/tune up soon!

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Helpinatlanta

Reviews: 1

Very responsive on Saturday

Chris called me back immediately on saturday and fit me in his day keeping me aware of his schedule. He was courteous and skilled and took good care of us. I was so impressed I signed up for a yearly maintenance program. Maureen

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Welcome to our Service Agreement family! We are so happy that you picked Bartlett and we look forward to providing you with the same great service as Chris did this Saturday when your system went down. Thank you for your business :-)

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Do you have hard wood floors or crown molding? A humidifier can help prevent cracking