165 West Wieuca Road Northeast, Suite 310, Atlanta, GA 30342 map »
Every aspect of PV is on point: Customer service, products, installation, & maintenance. I've had PV work on my A/C and heating for 5 years now & wouldn't ever consider any other company. All of the... technicians are extremely experienced, knowledgeable, professional, & courteous. They have many products for every budget & explain everything in detail. They do whole home assessments & energy audits & they are completely turn key (they also offer plumbing, electrical, insulation, & water quality services...so basically any issue that arises in replacement or repair, they know the solution & can fix it.) Their website is awesome, pvhvac.comVIEW MORE »VIEW LESS »
Prompt, helpful, thorough, knowledgeable, professional, reasonable cost, excellent service from service email request to scheduling to technician to completion. Fantastic organization.
Last summer both my heat and air collapsed just before going back to work.(I'm a teacher.) I had to have EVERYTHING replaced. Peavey was fast, courteous, and professional!! AND this year both my budget billings have dropped to less than half of what they were! They also maintain my system like clockwork. I love them!! Donna J.
What great energy savings! Thank you for your business. Jason Peavey
A/C was not keeping up with the 106 degree temps recently. Emailed Peavey 9:30 Friday evening via their website. Received a call 30 minute later asking about our problem. Asked if I wanted them to come out Saturday or wait until Monday. They were upfront about the higher weekend service fee. Told them to come out the next day, Saturday. After about 50 minutes, the tech said that nothing was wrong with our system (wrote readings on receipt) and also explained that a/c's are designed to normally cool down 20-25 degrees below outside temps. Said that for our seer rating (13) the a/c was cooling properly. He also explained that as time passes, units tend to loose efficiency. He only charged the service fee, which is fair, and made some recommendations, than left. This is my second time dealing with Peavey and they are the only HVAC company I will call or recommend.
Peavey HVAC replaced all of my ductwork and installed a Carrier Infinity System. My energy bills went down My house is always comfortable and I feel I am breath clean air in my home the service was great. They were on time did what they said they would and I am very happy. I would use them again and again also I got their PMA program with cause me to never worry again about being comfortable in my home again.
We called Peavey A/C out to our home and they charged less than other competitor companies, and did a wonderful job. I would definitely use them again, and refer anyone and everyone to them!
We called Peavey to do a check-up on our furnace. We admitted that it had been years since it was last serviced. They walked us thru the inspection step by step, explaining everything. Turns out, our unit was fine, and needed nothing. No sales pitch, just helpful & patient. Great customer service, highly recommend them.
Thanks for your feedback. We specialize in system maintenance. Heating and Air systems are like cars and need regular maintenance. We simply educate and inform all of our customers on their options and let them make a decision on what is best for their particular situation. Jason Peavey/ Peavey A/C & Heating, Inc.
This is a great company to use for heating repairs! The most professional I have seen in the Atlanta area in years. They arrived on time, fixed the problem and there was no pressure to change the system even though it is over 20 years old. In fact I was told it was doing great. I was also given ideas to improve heating efficiency in my home. Thanks for the great job! I will use them for all my heating and air conditioning needs!
The guys at Peavey are head and shoulders above their Peers. If you are get a quote, you have to include them on your list. I had 5 quotes, and they were the only company who showed up on time and patiently talked me through every option in layman's terms. I'd recommend them all day long.
I got a recommendation from a friend to give these guys a call. They worked like crazy to fix the problem and get my air running the same day. Very professional, courteous and nice. They gave me some great discounts and I have signed up for a service contract because I was so impressed. Great job guys!
I experienced nothing but professionalism, efficiency and courtesy throughout the entire HVAC process. When I did incur a problem 2 months later, the Peaveys repaired the problem within 24 hours and offered to pay for any damage it may have caused. They took full responsibility for the repair instead of trying to make an excuse and get out of it like other vendors I've encountered. I would highly recommend this company to anyone who expects the best....
Thanks Robskee. While we strive for perfection, as humans, that is an unobtainable goal. We have created items like our Quality Control Department and on going training courses to prevent mistakes from happening. However in the rare case of a mistake, we will stand behind our work 100%. We appreciate your patience and understanding. Jason Peavey/ Peavey A/C & Heating, Inc.
I had a great experience with Peavey. We purchased a new heating and AC unit. Talking with each employee, I could tell, communication is a best practice. Each were very responsive and not pushy and not entitled. The scheduling and installation went with absolutely no problems. The owner of the company came out a week later to conduct a quality check. I really like their business philosophy. They were also a bargain. I met with 4 other companies prior to choosing Peavey. I felt great about my decision and experience with this company.
Thanks Joey. I'm glad you can tell that communication is something we continually emphasize at Peavey. As any successful relationship, communication is extremely important. Without it, how do you know what to expect? This is why we have weekly training classes on subjects like communication to make sure everyone is united on the same page. Jason Peavey/ Peavey A/C & Heating, Inc.
I had a heating and A/C system go dead at a rental home. Peavey replaced it quickly for a fair price
I LOVE, LOVE, LOVE this company. Quality customer service and install. Not the cheapest estimate I received but was the best value by far. Worked well within my budget and provided quality service at a fair price! The best thing is, I have no concerns about them abandoning me if I should have problems in the future. They stand by their work. This company has worked non stop to make me happy, even if it meant staying late or following up after hours. Great follow up from all ends from dispatch to installation. Always on time except today. Called to see if I would mind rescheduling my quality control inspection today due to having emergency calls from people with no air. Joe was very apologetic. Was I upset? Nope. Shows they genuinely care about their customers and they had shown that same compassion to me when my air went out. I know how it felt to be in a roasting house. I don't wish that on anyone! You can't go wrong with this company!
On time, friendly on the phone and also in person. Explained the problem and even fixed one I didn't know I had, albeit a small one. I shall recommend them again!
David Peavey of Peavey A/C delivered us great relief after our A/C stopped working on the hottest weekend of 2010 so far! We called and he was very kind and answered all of our questions and concerns as best he could before even coming out! When he came, he worked with us to help get us back to "cool" again! His fast, professional, quality work assures me that I will never have to hunt for an HVAC repair company again. I highly recommend this company to any home or business owner who needs helping getting cool or otherwise!
I had a full system (a/c and furnace) replaced by PV, and I was very satisfied with the quality of work. They worked within my budget, addressed all my concerns, were professional, and focused on a quality installation from beginning to end. I strongly recommend them!
The company was recommended by a friend. They came promptly, were courteous and went right to work. Diagnosed the problem quickly began the repair. Only problem, I was charged over $200 for running a new thermostat wire about 15 feet. I believe they charged me based on the size home/subdivision I live in. My friend lives in a smaller home in a smaller subdivision and the work they performed for my friend was more extensive and cost far less than my repair. I just think repair folks should be blind to the size/perceived value of a home when it comes to repairs.
I have repeatedly searched through our database to try and find this customer. I am sorry that you had an average experience. However, your concern about us charging you on the size of your house would be impossible. We have up front pricing which is a pre-printed catalog and what all of our technicians use to provide the pricing. Please call me directly if you have any questions or concerns. Jason Peavey/ Peavey A/C & Heating, Inc. cell) 678-777-5643