It may not be something you think of often but the quality of your indoor air is very important to your health. ABetter can offer you many products to control the quality of the air you breath. Whole-house filtration, humidification and even a zone temperature control. If the quality of your indoor air is a concern to you, please call the office to schedule an appointment for us to evaluate your indoor air quality and provide you with cleansing options.
I have used this company for the past 5-6 years for my routine maintenance and an emergency service. Their customer service far exceeds my expectations each time, the price is always reasonable and... provided prior to service, and they provider a full explanation of what is needed and how my units are doing. They are friendly with every encounter, timely, and never leave a mess. I recommend them with 5+ stars without hesitation.VIEW MORE »VIEW LESS »
Our need for service occurred the day before Thanksgiving (11/27/13). With guests due to arrive soon, it would've been a disaster had Abetter not arrived at the time they promised. The tech Robert,... was friendly, professional and very courteous. He identified the problem quickly and did a great job explaining what needed to be done along with the price, before fixing our furnace. We could not have asked for a more complete and efficient experience. We highly recommend this company and if all of their service workers represent like Robert, it's a win-win situation.VIEW MORE »VIEW LESS »
We have been a customer for over 10 years. We have had different technicians over the years and all have been on time and very professional. This local company is very service oriented and managed with customer satisfaction at the top of their goals. Ron (PTC resident)
I have used this company for the past 5-6 years for my routine maintenance and an emergency service. Their customer service far exceeds my expectations each time, the price is always reasonable and provided prior to service, and they provider a full explanation of what is needed and how my units are doing. They are friendly with every encounter, timely, and never leave a mess. I recommend them with 5+ stars without hesitation.
Our need for service occurred the day before Thanksgiving (11/27/13). With guests due to arrive soon, it would've been a disaster had Abetter not arrived at the time they promised. The tech Robert, was friendly, professional and very courteous. He identified the problem quickly and did a great job explaining what needed to be done along with the price, before fixing our furnace. We could not have asked for a more complete and efficient experience. We highly recommend this company and if all of their service workers represent like Robert, it's a win-win situation.
The most professional, pleasant and customer service oriented business I have ever dealt with. Treat you like you are their most important customer. Technician Robert Williams provided exceptional service. He explained everything he was doing and was extremely courteous. He is a valuable asset to your company. Provided professional service at a reasonable price. I would recommend their company for any heating & air conditioning service. Everyone we dealt with provided excellent service. Exceptionable experience.
Marcus arrived on time, professional yet friendly, he found the problem with my A/C, explained the repair needed and the cost. He had it fixed quickly and at a reasonable price. I will definitely use them from now on.
Our thermostat stopped working today. I called ABetter, the company that installed the equipment here for the prior owner. They sent Marcus McDuffie here within an hour. He did a good job checking everything out and explained it all to us. We are happy with the job Marcus did for us and would recommend ABetter to anyone.
I have been using ABetter since 2010 and I am very pleased with there work.They are honest and care.They do great work.
We have used ABetter for almost twenty years. The staff is courteous and we have never had a problem with the service. The cost has always been provided before the work was performed. I would highly recommend ABetter to anyone needing a heating and air company for new service or repairs.
My heat went out so I called ABetter because I had used them a couple of times in the past and thought they were dependable. I was wrong! The technician came out and found the problem, a bad ignitor. The technician said that the part would be $228 since he was the expert I agreed, he go the part and installed it, total time 1hr. After the install he showed me the part and I thought it was small to have cost $228, so I did some investigating. Turns out he part actually only cost $69. I called ABetter to ask why I was charged so much. I talked with Mike and he told me that the cost of overhead,vehicle,and advertising is why they have to mark the prices up so much on the parts. My bill was over $300 because of the $80 diagnostic fee. This is one of those life lessons and I will never use this company again!
I thought we had this settled on the phone, when the customer declined a price adjustment. The price was agreed to before the repair was started. The 228 includes LABOR, part, mark up, sales tax, warranty, overhead and is based on industry standard flat rate pricing. The technician had to drive 27 miles to get the exact OEM part. Techinician is a Southern Crescent Technical School graduate, with NATE certification and 5 years experience. We are licensed and insured, all employees are covered by workers comp and liability insurance, and are drug free. This job actually took 2:20 to complete including drive time, and was completed the same day. Customers can always look at other options after the diagnosis, but we don't recommend DIY furnace repairs with parts purchased over the internet. Thanks, Mike
I have used A Better since moving to the area 7 years ago. I wouldn't use anyone else. They are courteous, trustworthy and reliable. They are a service organization I can trust.
Courteous staff and technicians, professional service, and most of all honest and reliable. We've been using ABetter for 12+ years; we wouldn't dare call anyone else!
We've used ABetter for more than a decade and they've always done exceptional work for us. They're prompt, professional and reasonably priced. We trust their employees and their service ethics. Our technician Marcus explained our problem and offered available options; we are very happy with our recent service and installation.
I have used ABetter Heating & Air for many years. Their customer service is just great, and my dogs love Scott when he comes. Whenever I have had a quick emergency (like no air conditioning, or whatever) they same day service). I highly recommend ABetter. Sue
We have been working with ABetter for several years. After a couple of attempts with others, ABetter proved to be the best. Always on time and friendly. Great service!
We have been Abetter customers for 15 years. Mike and his team of professionals are the best. Pleasant and easy to work with, we recommend them to anyone in need or a repair or new service.
We have used ABetter for about 8 years and have always been pleased with the service rendered. They initially came to our home to correct mistakes the builder made when the units were first installed and have provided the best service ever since. The workers are always polite and they make sure the job is done to completion and to the customer's satisfaction. IMHO, they are the best.