We work mostly with all natural products and minimize our project debris removal. In addition, we recycle our delivery materials. We also conduct business in a paperless environment by processing our documents electronically.
Scott installed flagstone patio and stacked stone columns. Timely, on budget and super responsive throughout entire project.
From the recent telephone discussion with Scott Arnold, my assessment is that unless you are a millionaire, you need not call his business. While I was trying to explain the job, he kept... interupting by saying that his minimum price is $5,000 without any knowledge of how much I was willing to spend (which was substantially more than his minimum). He tried to blow me off by asking me to send him an email and never responded to it. Save yourself the humiliation and call someone else.VIEW MORE »VIEW LESS »
Great folks to work with. They were very helpful with all stages of the project from design, planning to completion. The work exceeded our expectations and we are thrilled with our new backyard setting. Would use them again in a heartbeat.
We want to thank you, Sandy, for choosing us as your hardscape and landscape company! It was a pleasure working with you to create a functional and beautiful backyard for you and your family to enjoy. We do strive to be the best with customer service being a key element. Thank you once more and we look forward to future projects!
My experience with Arnold Masonry & Concrete was one of complete and utter satisfaction. They are professional, reliable and creative. Arnold Masonry's work is outstanding I highly recommend them!
Last edited on 6/3/2010
Thank you for the review, Lori. It means a lot to my company and well appreciated!
If you want the best done you only have to make one phone call to Scott at Arnold Masonry & Concrete. The best in the business. The final product will speak for itself. It will blow you away with the quality and persistance put into the work. Just look at all the quality work he has done for other customers. He will go above and beyond to make your vision come true. I have known Scott for a very long time and he cares for his customers and will do his very best for you. I would not call anyone else. A master at his craft! Cindy M. Canton, Ga.
Scott was absolutly professional in handling all aspects of my project he was very knowledgeable and was able to answer all my questions and came up with some great suggestions to make the project turn out better then we could of imagined. He was upfront on dealing with us with prices and his estimate was very acurate. The job was competed on time in a very professional manor. I would highly recomend their service to anyone.
Arnold Masonry and Concrete is an amazing company. The work they have completed is gorgeous. I would highly recommend them.
Last edited on 6/2/2010
Offers excellent service, quality products, and reasonably priced. I highly recommend Arnold Masonry and Concrete.
Scott the owner of Arnold Masonry is a Master Craftsman....His designs will make your home look like a page out of Southern Living......Scott is Honest and dependable.....Hiring Scott will be a wonderful experience and the project will add so much enjoyment and value to your home...
Needed my crumbling front sandstone walkway replaced and got quotes from 5 people. Scott Arnold was prompt, polite, knowledgeable and fairly priced. He was able to save the foundation and lowered the price after work started. His workers were very skilled, neat, efficient and hard working. After cleanup, the job looked like nothing had been disturbed in my yard, except a fine new walkway. They even acid washed the walkway when done to clean up the dirt and film, something most other contractors did not propose.
Thank you, Bill, for the business! I feel the time we spent choosing just the correct stone was well worth it. Your curb appeal shines!
Scott and his team were great to work with. Understood what we were looking for, very flexible in making adjustments, offered great creative suggestions to make the project look superb. Very fast response to email and phone. In my experience in working with about a dozen contractors over the past two years on various large projects I would consider Scott and crew to be one of the best. Maybe not the the lowest price, but trustworthy, delivers above and beyond what is discussed, listens, personal follow-up, and candid (no bait/switch and/or excuses). Can't expect anything better than this. Will definitely be calling them for future work. Thanks very much!.
I want to thank you, Al, for not only your business but for what wonderful clients both you and your wife were to us! It was nice to see it all come together and to be completed as it should have been from your previous contractor. We strive for customer satisfaction and are thankful to have proven this to both of you. We look forward to future business with you as well.
Scott and his employees did a great job with a concrete patio built onto my home. Very professional, and the quality was excellent!
It was a pleasure serving you and we look forward to your future projects.
I just want to Thank Scott and his employees for such a wonderful business experience. They were all very polite and worked very long,hard days. Scott answered all my questions and in my opinion is not only a wonderful businessman but a true artist in what he created for me and my family. A couple of stone retaining walls and matching patio along with a new water fall and pond. They also constructed an outdoor living area with a covered pavilion. Some new landscaping and sod installation along with additional irrigation work was performed as well. It is truly beautiful. I recommend ARNOLD Masonry for all of your exterior projects (and from their portfolio they do amazing interior projects which , if I had the money, I would have them do as well). Thank you Scott and company for all your hard work!! Michelle M.
Thank you Michelle and family for being such fantastic clients. It really was a fun project and we look forward to working with all of you in all your future home renovations.
I called Arnold Masonry and Concrete to get a quote on a job involving the creation of a new deck, fence, and patio, among other things. After placing two calls to the office (no return on the first one) and scheduling an appointment for an estimate over a week in advance, they called less than an hour before my scheduled appointment time to tell me that they wouldn't be coming because they were usually busy this time of year and I was outside of their preferred zone. This company lost the opportunity for a $25,000 job because of this. Oh, and I'm about 2 minutes from downtown Decatur, inside 285. It's not like I live 2 hours away!
Last edited on 1/8/2015
To address your statement~ We return all calls within one day if you happen to miss us and leave a message. Your call was returned within 24 hours. I personally spoke with you and after going through some specifics I told you that you were outside of our project zone due to this busy time of year. ALL companies have zones that they must adjust due to work load. We do NOT have "preferred zones" yet due to our location we must restrict certain areas outside of Atlanta (east/west/south) during Spring time. This was communicated to you and due to whatever reason you were insulted for not being able to get your "free estimate" which you mentioned (3) THREE times. I specifically told you that if you could wait till June this is when we open our perimeter back up. I also apologized to you (2) two times only due to your tone of voice and attitude. That is when you hung up on me. It is obviously best that we did not do business. ~~~ Out of 128 customer reviews you are one of only (2) two negative reviews. We strive and excel in excellent customer service... yet since you were not a customer you would not know this. I am a very understanding man and run my company in this same manner. I hope you will rationalize this situation and see that "free estimates" are a service from companies yet they are also a privilege to potential clients and should not be demanded of due to company policies. ~
Scott was awesome with his ideas and gave me a product that I didn't think we could even do in my yard. Dennis was phenominal with the landscaping and plumbing details. I would highly recommend them. Very friendly and great communication throughout the process. Thanks!
Thank you Kathy and family. I told you we could save you some money! ;)
We worked with Scott & the gang to get a new patio poured under our deck. They were very easy to work with and they did a very good job. The job was done in a timely manner and the quality is very good. We would recommend Arnold Masonry & Concrete to anyone who wants a quality job at a fair price.
Thank you Chris and Susanne. We're happy you are completely satisfied. That is our goal!
Excellent contractor. Kept me informed throughout the project and even did some clean-up work that wasn't included in the contract - above and beyond what I expected. The quality of the work was excellent. We were unhappy with where they ended a concrete wall, but they came back and fixed it to our satisfaction. They cleaned up after the job very well, and the workmen were very professional, freindly, and helpful. They were not the cheapest, but I would definitely use them again.
Scott and team did a great job. They were on time and worked with me on the budget even though it rained much of the time which set them back. I got several quotes and they were above the middle, but Scott worked with the job to get the price down and still achieve what we wanted. The quality was good and they cleaned up after done.