They did their service. They didn't do it right, so things went wrong. Its at that point that the problems started. They ignored my phone calls. And when appointments were made, they simply did... not show up. Meanwhile, I had taken off work (three times now). I will simply hire someone else to complete the job that was left unfinished by them.VIEW MORE »VIEW LESS »
I'll try to keep this short. Basically i called to set up an appt to get an estimate. THEY asked if THEY could push it back to a later time. I said that was fine. No one showed up for the appt and no... one called that evening or the next day or ever. I had to call them a few days later to see what happenend and all i was told was "i really just don't know what happened. please give us another chance." Needless to say i didn't re-schedule. I was surprised because they actually came highly recommended. Maybe ownership changed hands? i don't know but this is just my experience.VIEW MORE »VIEW LESS »
Everlasting was recommended to me about 2 years ago.I called them for a quote. The quote was middle of the road.We walked the outside of the house and agreed on work to be done.The first day they were to be at my house they were late.When I called to find out where they were there was not a reason - just didn't make it on time.The assured me that everything would be fine.The crew sanded and caulked-or so it seemed.After 2 days the painting was almost complete.I asked them to stop painting at 9:00pm as it was dark AND the paint was dripping off the wood from the dew!They came the next day to "finish"..but quickly slapped some paint on the remaining items and said they were running behind and had to go.I called them back to finish some wood rot repair that they had painted over instead of reapairing and they were NOT happy with me.The caulking was not smooth or consistant so that needed some attention as well. On day 4 or 5 we said that was enough!! The work came with a years guarantee we were pleased as 10 months later the wood had rotted further (that they had not repaired correctly)and the paint was cracked and pealing. I had taken pictures and sent them to them by email. They told me the company had been divided between 2 of the owners and that one of them would be GLAD to take care of me. A lady came out and looked at the terrible work and PROMISED to re-do anything that was needed to make me happy. I received a BILL from them and they threatened to sue me- not happy!!
Challenging job executed professionally, exceeding expectations in terms of quality...second time we used them, will use them again if needed
We are happy to know that your project got completed the way you like it. Thanks to the effort of our professional painters and the team behind them.