Zerorez of Atlanta Carpet & Upholstery Cleaning

Zerorez of Atlanta

1215 Reviews

(678) 733-9883 www.zerorezatlanta.com » View Website »

2625 Piedmont Road Northeast, #237Atlanta, GA 30324   map »

Business overview

zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.

zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.

Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.

zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.

The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.

The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.

VIEW MORE »VIEW LESS »

Specialized Cleaning

  • Allergen & Dust Removal
  • Flood & Water Clean-Up
  • Mildew Removal
  • Pet Stain & Odor
  • Spot Removal

Cleaning Methods

  • Child & Pet Safe
  • Fast Drying
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Cotton Carpets
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Silk Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Carpet & Rug Protection
  • Carpet Or Padding Installation
  • Carpet Repair
  • Carpet Stretching
  • Commercial Cleaning
  • Emergency Service
  • Equipment Rental
  • Estimates
  • General Cleaning
  • Leather Cleaning
  • Pick Up & Delivery
  • Surface Preparation

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award

Hours of Operation

  • MON
  • 12:00am
  • 12:00pm
  • TUE
  • 12:00am
  • 12:00pm
  • WED
  • 12:00am
  • 12:00pm
  • THU
  • 12:00am
  • 12:00pm
  • FRI
  • 12:00am
  • 12:00pm
  • SAT
  • 12:00am
  • 12:00pm
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2004

Documents

[JPG] CRI Certification
[JPG] Green Logo
[JPG] Zerorez Logo
[PDF] Billboard
[JPG] Empowered Water

Green Credentials

EPA approved cleaning solution - Empowered Water

Languages Spoken

  • English
  • Spanish

Reviews

View More »

very friendly and organized in my home, 7/02/2015

Shelby was fantastic. She listened to my concerns and assured me that my pet stains would come out. I am so pleased with the outcome. We used a competitor and it had left our carpet "crispy". Now... it is nice and soft again.

VIEW MORE »VIEW LESS »

Tile floor cleaning from Zerorez, 6/30/2015

Jarvis came out and was very professional. He explained the entire process. I just left him alone to do his "thing" on my ceramic kitchen floor. When he was finished the floor was like new. The... grout looked brand new. Awesome job!

VIEW MORE »VIEW LESS »

Videos & Photos

View all »

Video (1 video)

  • 2 2

Photos (13 photos)

  • 2012 Zerorez Atlanta Team
  • Zerorez Air Duct Cleaning
  • Zerorez Carpet Cleaning
  • Zerorez Cleaning Granite Countertops
  • Zerorez Granite Sealing
  • Zerorez Mattress Cleaning
  • Zerorez Mattress Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Tile & Grout Cleaning
  • Zerorez Tile Cleaning
  • Zerorez Upholstery Cleaning
  • Zerorez Upholstery Cleaning


2012 Zerorez Atlanta Team

Linked Review

dukebluedevil

Reviews: 1

Unbelievable!

Zerorez cleaned my daughter's carpets yesterday. She had two small boys, two cats, and thirty-year-old carpets that were very heavily stained. The Zerorez representative came exactly on time, was very well informed and completely professional. He did a fantastic job! The carpets on the stairs and in the basement look brand new. This was an impossible job and he did indeed accomplish the impossible! I recommend Zerorez to everyone. Will never use anyone else!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

micheleday1

Reviews: 1

very friendly and organized in my home

Shelby was fantastic. She listened to my concerns and assured me that my pet stains would come out. I am so pleased with the outcome. We used a competitor and it had left our carpet "crispy". Now it is nice and soft again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jimnmarietta

Reviews: 4

Tile floor cleaning from Zerorez

Jarvis came out and was very professional. He explained the entire process. I just left him alone to do his "thing" on my ceramic kitchen floor. When he was finished the floor was like new. The grout looked brand new. Awesome job!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

LeslieO

Reviews: 1

Actual price was not what was quoted.

When I called to make my appointment I was very specific as to how many rooms, hallway, and even the number of stairs needed to be cleaned. I explained to the Customer service rep that I definitely needed one room treated with enzymes so I thought that was included in the quote. When the technician finished my job the invoice was over $100 more than the quoted price. Beware of the bait and switch with this company. Calling the supervisor got me no where, she basically called me a liar. This is my second experience with zero rep, the first time was great!!! But I'll definitely think twice before scheduling them again, which is sad because they have a great product they just need to practice better customer service practices 😔

Zerorez of Atlanta replied on 07-06-2015

Thank you very much for your review. It is very important to us.
My apologies for the delayed response.
I am not familiar with this exact service, and am interested in reviewing this with you. With all of our estimates, either on the phone or online, we try to get the best estimate based on the information given. We do try to cover as much as possible such as pet treatment, to get as close to the cost as possible. The technician will finalize the exact cost on the day of service after the initial walk through with our clients, prior to starting the service. As I stated, I am interested to review this with you. Please contact me at 770-242-1313 x 8005. If this was scheduled over the phone, I may be able to locate the recorded call and that may help give us a better understanding on what may have happened.
Thank you again for your review.
Rich, Client Service Manager

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Lizard0

Reviews: 1

Zerorez is the way to go

Randolf was ontime courteous and did a great job cleaning our carpets. We think the promotion was just as advertised on WSB and 680. We recommend Zerorez.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Scrabble

Reviews: 1

Job well done

Excellent work on sofa, chair and ottoman in home and on large rug at their facility as well. Duo that delivered rug were professional and eager to please.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

mdiek5321

Reviews: 1

Excellent!

We have used Zerorez since they came to Atlanta years ago. They are always very professional and thorough. I love that the carpets are so clean without chemicals. They also dry much faster than services that I have used in the past. I will continue to use them in the future.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

PaulofAlpharetta

Reviews: 5

Ask for Tim

Tim performed the work quoted without any effort to upsell (which would have ended the job). We had very soiled carpets that looked great when finished. Tim was very courteous and professional. He gave me several opportunities to have him go back over any areas I wished.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

stevob

Reviews: 1

Awesome

Our carpet looks new, it smells good and feel great. Chris did an outstanding job. Thank you Zerorez.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

rental123

Reviews: 1

In a word "Awesome"

I couldn't be happier. Own a rental and the tenants left the carpets filthy, thought I would have to replace, but the technicians from zerorez did an amazing job removing the stains. Thanks Jonathan and Hector.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Vaporquinn

Reviews: 1

Excellent service

I couldn't be happier with the Zerorez quality of work and customer service. Damien was professional and did a wonderful job cleaning the carpets. I will never call another carpet cleaner again. Love them!!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

MandMx

Reviews: 12

All around great experience

We have 2 German Shepard Dogs and thought that our carpet was beyond hope. Friends spoke highly of Zerorez so we decided to give them a try. Boy are we glad we did! Chris really earned his pay, but the carpets look amazing. Staff was all friendly and professional. Price was very reasonable. My carpets look and smell amazing. Will definitely be using them again for carpets and looking to have our grout done next.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

megsmile

Reviews: 2

Once again, Zerorez excels!

Thanks Josh & Zerorez for thoroughly and efficiently cleaning our carpets. You keep everything looking like new!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

sklaing

Reviews: 1

Pleasantly surprised:)

I'm a tough critic! Needed my carpets, upholstery and minivan carpets cleaned desperately. Making the appointment was pleasant and easy. The tech was very nice and helpful. He was also prompt- which was amazing. Everything cleaned up nicely and also dried quickly. I tend to try to do things myself. It was definitely worth the hire. I will definitely be using them again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

BreannaSchnitger

Reviews: 1

Great Customer Service

I found it convenient to schedule online. The tech Carey called before arriving and was so friendly. Carey answered all of my questions and was very professional. I will definetly use Zero Rez again and hope to get Carey as our tech, he was awesome. Thanks for everything it was a wonderful experience.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

LaurieW817

Reviews: 1

Another great job by zerorez

This is the 2nd time we have used zerorez. They arrive promptly. The techs are nice and they always do a great job. Every time I call they are pleasant to work with and treat you like family. We are a forever customer.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Videos

Photos

Zerorez Team
1 photos
Album: Zerorez Team
1 of 1




2012 Zerorez Atlanta Team