Elsa's Cleaning Service began in Atlanta in the spring of 1980. From its very inception we have always had the basic belief that if you provide the best service possible at a reasonable cost, two things would happen; your customers will be satisfied and your business will build upon that principle.
From the time a customer calls, our desire is to serve. On initial contact we will ask of you, what are your specific needs? Is it weekly, semi-monthly, or monthly? We will set a time for.. an interview and an inspection of your home. Depending upon your particular initial "deep cleaning" which often means that at least the manager and cleaner will be present, but more often both the owners will be there to "get their hands dirty", but more importantly, they will get to know your house intimately and its specific needs.
We are not a large chain business that opens an office in every major city in the US and is built by major advertising and not much more. You know the kind I'm referring to-the kind that sends three or four people into your house with some equipment and the directions to "Clean it," Then two weeks later three or four different faces show up with directions to "Clean it." Each and every time you have your home cleaned by us, it is by the same person unless they are on vacation. Yes, I said vacation! We care for our employees and give them what they deserve. They work hard and deserve a vacation!
In 1988, we had a unique opportunity presented to us and we were able to expand out of state to Flagstaff, AZ. We did this with much on-site, long-term personal involvement. This Elsa's Cleaning Service of Flagstaff became quite successful and boasted a monthly service of 280 cleanings a month. Some of these customers are judges, lawyers and very well known entertainment personalities, whom we have always respected their privacy.
We have sold this business outright in 1999 and today, it is still operating successfully under the same principles as when it was started, attesting to the standard of good service, long term customers. That said, Atlanta has and will be our main focus.
If the need for changes in schedule, time, or date arises, simply call us and we will do our best to accommodate your needs. We are Atlanta's cleaning service!
We are licensed and incorporated in the State of Georgia. We carry both bonding and liability insurance with the Hartford Insurance Group. We have been accredited by the Better Business Bureau.
* By Appointment Only
We provide green cleaning chemicals free of charge upon request.
We have been using Elsa's cleaning service for almost a decade now, since just after we bought our current home. From the first deep cleaning that Elsa and her husband performed, to every cleaning... person we've had, the level of professionalism, care and courtesy has always been exceptional. We are extremely happy to be using Elsa's service, have frequently recommended them, and intend to keep them if we move to a new home.VIEW MORE »VIEW LESS »
Elsa's Cleaning Service has been wonderful. Carmen does a great job cleaning our house each month. It's so nice to come home to a spotless house. Also, Elsa and Carmen were willing to work with me when I needed to reschedule a visit. I highly recommend this business.
All I know is that once a month I go to work and when I come home, the house is cleaner that I thought possible.
I have been using Elsa's Cleaning Service since 1999. I cannot say enough about how happy I am with the service Elsa's crew has given me. I've never had one complaint in 11 years. My house shines when the work is done. Nora is my cleaner now. In all the years I've been with them, I had maybe 3 different women cleaning the house. All are friendly, honest and trustworthy. They are the best! Treat yourself and hire Elsa's.
Our family returned from a week long vacation the night before school started. We had a house sitter stay with our pets while we were gone, and Elsa's came in to clean just before we returned. What a relief to straggle in with all our luggage, tired at the end of our trip, to find a sparkling AND clean-smelling house. No musty or doggy smells to contend with, no beds to make before we could unpack clothes, no stinky garbage! Just clean all around. Thank you ECS, for helping to make the transition from vacation to school a much smoother, happier, and CLEANER one!
I used Elsa's for over two years and had to leave only because I moved to another state. The service provided by Elsa and her team was always top of the line. She is very focussed on providing excellent quality and costumer service, even proactive in asking for suggestions for improvement. I loved having the same worker every time my place was cleaned and felt very comfortable leaving them in my home while I was at work. I would highly recommend Elsa's Cleaning Service to anybody seeking a residential cleaning service.
Apart from the great housecleaning, the thing I appreciate most about Elsa's service is her professionalism and reliabilty. Although Elsa sends the same wonderful cleaner everytime, I know she has a cleaning staff and, regardless of individual problems, I know I can always expect my house cleaned on a specific day/time.
The owners of Elsa's Cleaning are friendly, professional, and trustworthy. They come out to your home (husband/wife team) to do a detailed inspection and provide you with a quote. They also arrive (promptly) at the time/date scheduled in addition to one of their cleaning staff. The service provided is thorough and detailed. My shower looked BRAND new when I arrived home and the stains that I'd tried tirelessly to remove from my electric stovetop had vanished. I am comfortable enough with this team to leave them in my home while I went to work. They made sure to "lock up" when they left and I never felt as though my valuables and personal information were in jeopardy. Overall, I would highly recommend Elsa's Cleaning to friends and family!