Had it installed in '07 and now can't get warranty support to fix buckled 2x10 holding gutter. Can't get a call back using the Georgia or Alabama phone numbers listed on my install contract. It... appears I'm not the only one trying to get warranty work done as other Under Deck companies won't touch another system to repair it (at my expense, understand a different company won't cover Rain B-Gone warranty).VIEW MORE »VIEW LESS »
We contracted Rain B-Gone for our under deck panel and drainage system. Their estimate for the work seemed reasonable, though, not cheap. Job completed as promised. After about a year, a leak or... two popped up. They weren't bad, so we lived with it. Later, the leaks were so numerous and bad, the dry 'underdeck' system was no longer dry. After more than one call to RainB-Gone, we were finally contacted by John, and he did come out with a crew and disassembled the entire system and basically reinstalled it with the existing materials. Now in early 2013, the guttering against the house wall has buckled and 4 panels have shifted and are twisted almost on their sides. It appears that the panels could come crashing down at any time. And I suspect they will eventually. Many many calls to RainB-Gone with no return calls. Someone actually answered the main number and when I began telling the woman that answered the phone my issue, the phone disconnected. I called back immediately only to be sent to voicemail. I can only surmise she hung up on me! My husband actually got a hold of John and John texted pictures to him how to 'support' the panels until he was able to come out. That was 2 months ago. We have called John and the office number and left many messages..no return calls. I see the good reviews are mostly 2 or more years older. I'd stay away from this company that does not stand behind their work!! We'll have to pay again to have someone else fix it!VIEW MORE »VIEW LESS »
We contracted with Rain B Gone after contacting several others in their field. Contracted with them simply because thet were the more experienced and professional ones we talk with(4). They did an outstanding job on a difficult deck, and added Can Lights, and Fan Outlet. Great job and very well pleased with them. We highly recommend them over the others we contacted. John Lee
Very pleased with the professional sales, and installation. They did a great job, and we would certainly refer them to all our family, and friends J Steely, Marietta, Ga
We contracted with Rain-B-Gone, and was simply amazed of how easy it was dealing with them. Not knowing a thing about deck drainage, they took the time and effort to explain, the advantages, and the technical part of the installation. They did an excellent job. Very professional, and started and finished when promised. Thanks guys T Cameron, Peachtree City, Ga
Based on their great reputation, we hired Rain B-Gone to do our under deck system. They are very nice and professional, and they did a reasonably good job. The reason that I give them four and not five stars is because it took a few weeks longer to get to our project than we were told. Also, there were some minor cosmetic issues that I think could have been done better. Still, I'd suggest having them do a quote for your job.
We are extremely satisfied with Rain B-Gone. They installed a deck drainage system under our deck, and we could not be more proud of the extreme change to our outdoor area. They were professional, and extremely particular of the way they installed our system. We would highly recommend this company to all. Thanks C. Carter, Sharpsburg, Ga
Rain B-Gone Under Deck System is fantastic, and words cannot describe how it improved the entire look of our deck and backyard. We are extremely please with their dedication, and professionalism, in satisfying our needs. Would highly recommend them always. S Metzel, Kennesaw, Ga
Thanks Rain B-Gone, we are very pleased with your professionalism, and the fine job you did on our under decking. We would highly recommend this Company to all our friends and neighbors. E Beckworth, Peachtree City, Ga
We certainly enjoyed our experience with Rain B-Gone. They were very courteous, helpful, and professional. Started on time, finished on time, and the job looks and works fantastic. A Paul, Peachtree City, Ga
We contracted with Rain B-Gone after talking with other company's, and just liked the way the handled their business with us. They did a great job from the free estimate, through the installation. It looks great and we are extremely pleased with the entire transaction. A Griffin, Atlanta, Ga
Our under deck drain system was installed by Rain B-Gone, it looks fantastic, and greately inproves the look of our entire back yard. The installation crew did a fantastic job, and finished on time as scheduled. We would recommend them to everyone wanting a deck drainage system. L Howell, Marietta, Ga
The guys at Rain B-Gone are marvelous to deal with. Our entire dealings with them was one everybody wants to have with true professionals, and they certainly are, from the sales to the installation crew. We are very, very pleased with the finished product, and we certainly recommend this company to our family and friends. B Floyd, Kennesaw, Ga
Rain B-Gone installed our deck drainage sytem, and we we extremely please with their dedication to their customers. We were completely in the dark about under deck systems. They actually took the time and effort to explain each and every item we were concerned with, and in terms we could actually relate to. The installation crew was on time and finished in a timely manner. They did an exceptional job, and we could not be more pleased with Rain B-Gone and the entire job they did for us. Looks great, and we would recommend these guys to anyone. M Kauffman
Rain B-Gone installed our under deck system with the utmost, quality, appearance, and price of anyone we could have contracted with. We had several companies to give us a quote, and Rain B-Gone was far superior in their quality, and workmanship. Our system looks, and works great. We are so pleased we called Rain B-Gone, and would recommend them to anyone who wants a great under decking system.
We contracted with Rain B-Gone after talking with several other companies, they were by far the most professional, and courteous of all the ones we talked with. The crew was here on time, finished on time. The job looks fantastic, and the clean up after was absolutely great. Thanks
The crew arrived when they said they would and completed the work in a timely manner. The end product looks great and it is so nice to step out to a dry surface below the deck. There were no surprises. We are most pleased!!!!! We checked out other systems and Rain B-Gone is defintely the best in quality, appearance, and cost.
Rain B-Gone Installed our Hidden Deck Drainage System, with the utmost professionalism, and timely fashion. Our systems adds a beautiful look under our deck, works great, and we have had many compliments on its looks, and how it is very professionally installed. We would recommend this company to anyone who are thinking about any deck drainage system. R Perdue, Alpharetta, Ga