2012, 2013, 2014
We recycle copper, metal, and other materials.
I was quoted from their book almost $1000 to clear a clogged sink. Got it done for $155. The only bogus reviews on this site are the 5 star ones written by Superior Plumbing. Consumers don't mention... a plumber's full name and license number in their reviews over and over? Check out the 5 star reviews. See for yourself and beware.VIEW MORE »VIEW LESS »
After my failed diy attemt at replacing my shower faucets, I called Superior Plumbing in July, 2013. The plumber put on-off controls on the hot and cold water supply, which he accessed thru a panel... behind the shower.He replaced the old faucets with new ones which I supplied. This repair was $632.59. He asked to see my water heater and said that it "might" flood my basement and would need replacing soon. Yikes! You had me with "flooded." The 50 gal A.O. Smith Water Heater with 10 yr warranty was $1,298.18 plus $185.86 for a Thermal Expansion Tank.VIEW MORE »VIEW LESS »
We have used Superior Plumbing for over 10 years on at least 5 different occasions. In May 2012 we had sewage backup in downstairs tub and toilet. Superior came out, replaced wax ring under toilet and unclogged drain, used camera to show us stoppage. They charged us $680. My husband questioned the cost, but was shown several prices in print and was told - that's the price. It's now Dec. 2012 and the same thing has occurred. We heard that Mr. Plumber charges $93 to unclog a drain w/ free camera views. Called to see if Superior would match that price or if our previous service was under a year's warranty. They told us no on both. Mr. Plumber came out on a Sunday, did the exact same repair - unclogged drain, removed toilet and replaced wax ring, even cleaned up the bathroom when they left. Our charge - $193 ($100 to remove/replace toilet). What a nice repairman, too! We've found our go-to plumber for all occasions now.
I was quoted from their book almost $1000 to clear a clogged sink. Got it done for $155. The only bogus reviews on this site are the 5 star ones written by Superior Plumbing. Consumers don't mention a plumber's full name and license number in their reviews over and over? Check out the 5 star reviews. See for yourself and beware.
After my failed diy attemt at replacing my shower faucets, I called Superior Plumbing in July, 2013. The plumber put on-off controls on the hot and cold water supply, which he accessed thru a panel behind the shower.He replaced the old faucets with new ones which I supplied. This repair was $632.59. He asked to see my water heater and said that it "might" flood my basement and would need replacing soon. Yikes! You had me with "flooded." The 50 gal A.O. Smith Water Heater with 10 yr warranty was $1,298.18 plus $185.86 for a Thermal Expansion Tank.
Any handy woman can change the inside components of a toilet tank with $20 repair kit. It may take up to 45 min's, but it's not rocket science. However, as my home required FIVE replacements, due to water chlorine content corroding the rubber seals, I decided to call the most advertised plumbing professionals to see if my freedom would be worth the cost. OhMyGosh, almost $300 (maybe $289?) to change each toilet?? $1,500 bucks! No spank you. Sometimes I wonder if they look at the big house and decide to charge more or if it's actually the going rate. For example, I called two highly Kudu rated professionals to repair my garage door. It wouldn't stop pulling once it reached the motor. Both wanted to charge at least $400 to replace components which had nothing to do with the problem. One charged me $265 to replace the $20 rollers and said I needed a new motor! The other guy said I needed a new suspension rod. Really? Looked fine to me so I declined. He charged a service fee and refused to even try to repair what I called him for unless I agreed to replace the suspension rod and spring. Why??? Because he said it's a reputable company, he stands by his work and he's not going to be liable repairing one thing when another may fail. Nope! Neither one was the problem!! The sensors just needed to be adjusted!! Easy peazy. Instructions are right on the unit. Makes me mad.
That's what their answer should be if you ever need them. After attempting to fix a problem with a toilet continuously running on more than one occasion, I finally gave in and called Superior. I'm not sure if it was my ego, but I initially felt that it would be a serious problem since I couldn't fix it. And with any big problem comes big service charges and fees. Well, it turned out the external valve which controls water flow had worn out. Superior replaced the external valve, along with an internal component inside the tank, and I never heard from that toilet again. In addition, their rate was very reasonable. When you couple that with great customer service, what else can be said?? Their name says it all!
The toilet started leaking a few days ago causing mild water damage to ceiling below. Contacted Superior, they were able to get a person out quickly. The plumber (Marty Grimes) did a complete tank rebuild on an old toilet and offered helpful advice on a few maintenance issues. Cost was reasonable and the service was great. Will definitely use them again.
I had a leak in my bathroom and the bedroom next to it. Marty Grimes was the plumber who came to check it out. He had to cut a hole in the wall of my bathroom. He determined that it was not a plumbing leak, but a roof leak. He could not have been more thorough. He carefully explained what he was going to do and showed me the notes that he wrote, and explained the price for each charge. I am switching to Superior Plumbing based on his expertise and communication skills.
They actually charged an elderly women on a fixed income - $971.00 to clean a drain - Yes, that's correct. Tore up her sink and then charged her to replace the items they broke. Charged $600 to go on the roof. Then to top it all they did not even leave a receipt!! Bad company - way too expensive - stay away!
This review was not posted by our customer. Our customer approved the work we performed after our plumber diagnosed the problems, explained how he would solve the problems and what the cost would be. The customer was charged properly for the tasks completed, which were to clear a kitchen sink drain clog only accessible from the rooftop plumbing vent and to replace leaking drain piping beneath the same sink. After the work was completed and the plumbing problems eliminated the customer inspected and approved the work, paid the agreed upon contracted price and indicated satisfaction with the service. The customer did request a senior citizen discount after the fact, which we will be happy to refund. We invoice and bill our customers using handheld electronic tablets; we cannot offer a receipt onsite. We give all of our customers the options to receive a copy of their receipt via email or a paper copy of their receipt via the postal service
I chose this company based on the previous reviews and I was pressed for time. If I had more time I would not have choosen this company. But other than that the customer service was excellent not so must the installation. The price I paid I expected not so many dings on the water heater when it was installed. I don't think that it will affect the performance but for the price I expected perfection.
$232.00 for 20 minutes of actual work to replace a badger disposal in a very clean condo. 45 minutes from in the door to out the door. I could have done it myself when I was younger. Imagine the price for a real plumbing job.
Really appreciate the work done by Joseph and Chris (trainee) this past week. They replaced my hot water heater and the "working parts" on both commodes. They were very courteous and professional. this is the third time I have used their services. I would unconditionally recommend Superior Plumbing for any plumbing needs.
Paul Andronic got our problems fixed efficiently and quickly. He was very polite and explained everything to us. The service was prompt. He also found an issue we did not know about but were not surprised because of some other problems we were having. I would recommend Superior Plumbers.
Marty Grimes did an excellent job installing a water heater, garbage disposal, and repairing a pipe break. He was extremely courteous, friendly, and helpful.
Superior Plumbing is the business card I will keep. Great pre-work assistance, prompt, on-time and exceptional work. HIGHLY RECOMMEND. Prices were fair and reasonable
We called Superior Plumbing and Marty Grimes came to our home. Mr. Grimes was very professional. He explained that our water heater installed (not by Superior Plumbing) in 2007 was improperly installed and was not up to code. Mr. Grimes explained what needed to be done and gave us the cost up front. He completed all the necessary repairs and replaced our water heater within the time frame he gave us. He did an outstanding job and we are completely satisfied with his work.
The technician sent to my home was professional, cordial and extremely knowledgeable. He performed his work in an efficient manner and was able to explain while he was doing the work. He was approachable for questions and made sure the job met my expectations. His ID# is JP505261