zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.
zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.
Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.
zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.
The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.
The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.
2012, 2013, 2014
*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award
* By Appointment Only
* 24-Hour Service Available
EPA approved cleaning solution - Empowered Water
This was my first time using Zerorez to clean my carpet. I have friends who had recommended them after they had a great experience. I have to say I am very pleased with the results as well as the... technician was very professional and knowledgeable. I highly recommend Zerorez! I will be scheduling them for my mom as well.VIEW MORE »VIEW LESS »
Great service and very happy with the company. Bill was great. Very informative, and detailed. Thanks
This was my first time using Zerorez to clean my carpet. I have friends who had recommended them after they had a great experience. I have to say I am very pleased with the results as well as the technician was very professional and knowledgeable. I highly recommend Zerorez! I will be scheduling them for my mom as well.
I have used zeroez a few times now. Couldn't Be happier with the service and the techs. We have had Demarr out twice and just had Thomas treat our carpets again. Great customer service. Only carpet cleaning company we will ever use.
Don't listen to the advertisements! Once there the price kept going up . Wouldn't have minded if the job was done right the first time. Not happy at all!!! They came back to redo spots, and after they left I saw a NEW stain that wasn't there before. For what I paid, the job should have been done right and on the 1st appointment!
Thank you very much for your review. As much as we try to do the job the best as possible on the initial visit, there are times when the spots or stains of concern may take a second try due to many tangibles. That is the nature of carpets. We do not mask or cover up stains, rather we try to extract them from the carpet. We were allowed to come back the second time which is within our 30 day guarantee or peace of mind to try and meet or exceed your expectations. I believe you submitted an in house survey for which we tried to call that same day and left messages, but never had a call back. Another survey was filled out today and I just tried to call but had to leave a message again. I would very much like the opportunity to review this with you so I can try to exceed your expectations. Please feel free to contact me at 770-242-1313 x8005.
Thank you again for your review. Rich(Client Service Manager)
We used Zerorez to clean our carpets and take an area rug offsite to have cleaned with two spots to remove. All of the Zerorez staff where professional and courtesy, have no complaints about them. The gentlemen who picked up the felt confident that both stains could be removed. When the rug returned one of the stains is still in the rug, and does not look like it was treated at all. Zerorez charged us a large amount of money to have that area rug cleaned and they did not deliver. If you need an area rug cleaned you should find someone else to do this for you.
Thank you very much for your review. I do apologize I am not familiar with your concerns and would like the opportunity to make it right. We do have a 30 day guarantee and sometimes we may have to give the stain of concern a second try. We would love the opportunity to clean this again at no cost to see if we can meet your expectations. Our area cleaning process is pretty extensive. We have two master rug certified professionals that ensure the highest quality of craftsmanship. With this and our patented cleaning technology we do have the best process to insure that your area rugs are getting as clean as possible. Please click on the link to view our website and short video of that process. Zerorez Area Rug Cleaning . Please give us a call at your earliest convenience so we can get this squared away for you. Thank you for your review and we look forward to getting this turned around for you. Rich(Client Service Manager)
My technician was Tommy. He did wonderful job. I was totally surprised. Carpets looked brand new. I will definitely call them again.
We were long, long overdo for a carpet cleaning, especially with 3 dogs. Ernesto took his time and now the carpets look great! Thank you!!
I first used Zerorez for my carpets, I have two dogs and two cats and have used numerous carpet cleaning companies in the past. Never really completely satisfied with work. After using Zerorez I will never use any one else. Their customer service was an actual enjoyment to deal with. They reviewed with me what they were going to do and what it was going to cost, and they did exactly what they said they'd do. The quality of the equipment and the overall performance was the best I've seen. The "Certified Carpet Cleaner" was professional, courteous, and informative. I then used Zerorez yesterday to have my HVAC ducts cleaned. Once again I have had this done before and with all my pets was never completely satisfied. When Zerorez showed up with their truck I knew I was in for a good cleaning. Same experience I had before, "Certified Technicians" professional, courteous and informative. I purchased a whole house air purification as well as a life time filter. I woke up this morning and can tell a real difference in the quality of air that is filtering through my system. I will "never" use any other company for my carpet and duct cleaning.
Emailed and called to confirm appt. Called to give me 30 minutes notice of service person's arrival. Service person arrived on time. Explained everything that they would be doing. Did an outstanding job. Carpets look wonderful and all stains removed.
Extremely happy with my squeaky-clean rug. Now, no more worries about my 10 month old grandson crawling all over the room. Our technician, Reggie was friendly, professional and did a remarkable job on a very cold day. Several of our neighbors recommended Zeroez and we join them as fans.
The technician was very professional; he explained the services he would be rendering that day and made sure I understood the the process. He brought old and ugly carpet back to life. Amazing!!!
As a first time customer of Zerorez I must say I was completely satisfied with my experience. The reservation process was fast and easy. My technician was on time (as promised),ready to go and very professional in explaining the process. The work was outstanding. I have used several carpet cleaning services over the years but this was is cleanest and with the most restored ever. The price as quoted was the price charged. No additional add-ons or up-charges as many others try. I'll return next holiday season.
All went well & very friendly & professional employee. We would call them again if needed. Showed up on time & as scheduled.
The whole experience with Zerorez was outstanding. From scheduling to completion, the staff were helpful, courteous, knowledgeable, and cordial. The end result was more than I had expected and assures my future use of Zerorez!
I always call Zerorez for carpet cleaning. They are the better than any company I have used in the past. Their techs are always friendly and very personable.
We heard of ZEROREZ on the WSB 750 and decided to give them a try. Randolph arrived on time and had a warm professionalism that put us at ease immediately. He went right to work and had our carpets looking like new in no time. We highly commend the company for hiring expert staff and will definitely use them again.