Mad Hatter Air Duct Cleaning & Chimney Sweep Service General Remodelers

Mad Hatter Air Duct Cleaning & Chimney Sweep Service

(770) 648-0680 madhatterservices.com »

5250 Atlanta HighwayAlpharetta, GA 30004   map »

Business overview

Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, and accessories.

Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.

We are proud members of The Better Business Bureau and.. have received 14 consecutive "A" ratings from Home Reports. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.

With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.

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Rooms & Areas

  • Patios & Decks

Items Cleaned

  • Chimneys
  • Fireplaces

Schedules

  • Daily
  • Emergencies
  • Occasionally
  • One Time Only
  • Seasonal
  • Weekends

Items Carried

  • Gas Grills

Services

  • Animal Removal
  • Chimney Caps
  • Chimney Repairs
  • Duct Cleaning
  • Electric Fireplace Installation
  • Flue Screens
  • Gas Log Installation
  • Gas or Oil Furnace Cleaning
  • General Chimney Cleaning
  • Inspections
  • Liners
  • Waterproofing

Services

  • Custom Design
  • Installation
  • Retrofit Existing Fireplace

Jobs

  • Dryer Vents Cleaned
  • Masonry Repair

Cleaning Types

  • Chimney Sweep
  • Commercial Cleaning
  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty Cleanup

  • After Construction
  • Fire Damage
  • Move Ins & Move Outs
  • Seasonal Cleaning
  • Water Damage

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00am
  • 6:00pm
  • SUN
  • 12:00pm
  • 5:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Green Credentials

Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.

Languages Spoken

  • English

Reviews

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Very Professional!, 12/19/2014

We used The Mad Hatter for cleaning our chimney and for replacing the cap on our chimney. Michael and Jesus showed up right on time (even a few minutes early!). They were both very nice and extremely... professional. We were very happy with the results! We will definitely be using The Mad Hatter again!

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Efficient, High Quality Chimney Repairs, 12/17/2014

The Mad Hatter technicians were courteous, knowledgeable and efficient in performing the chimney inspection and required follow up repairs. They are slightly more expensive than other firms in town... but the work was of high quality, and what I needed to make the fireplaces operational for the sale of my home.

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Videos & Photos

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Video (1 video)

  • 2

Photos (41 photos)

  • The Mad Hatter Family
  • The Mad Hatter proudly carries these products.
  • Firepit with Real Fyre Nuggets.
  • BEFORE AND AFTER COMPLETED FLAGSTONE PATIO, DECK AND OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR KITCHEN ON DECK
  • BEFORE AND AFTER - WATERFALL
  • BEFORE AND AFTER - OUTDOOR KITCHEN UPGRADE
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA SYSTEM, FIREMAGIC GRILL AND TRAEGER PELLET GRILL.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH FIREMAGIC GRILL AND SINK.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA LOUVERED SYSTEM
  • BEFORE AND AFTER - OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR FIREPLACE
  • Air Duct Cleaning
  • Backwall Replacement
  • Cap Replacement
  • Regency Wood Burning Stove Installation
  • Grill Cleaning - Burners
  • Grill Cleaning - Interior
  • RH Peterson Real Fyre Gas logs installed
  • Rain Pan Replacement
  • Outdoor Fireplace
  • Contemporary Gas Fireplace Insert
  • Outdoor Kicthen
  • Contemporary Firepit
  • Contemporary Firepit with FireMagic Grill and Side Burner
  • Outdoor Kitchen with Red brick and Big Green Egg
  • Custom Design Specialties Glass Doors
  • RH Peterson, Real Fyre Diamond Nuggets - COntemporary Collection
  • Mendota Gas Insert.
  • Custom Stainless Steel Outdoor Kitchen
  • Outdoor Kitchen with FireMagic Grill
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Kitchen with Fire Magic Appliances.
  • Hampton Metallic Black Wood Burning Insert.
  • Outdoor Kitchen
  • Outdoor kitchen with Arcadia louvered system

Linked Review

celisekeller

Reviews: 1

Awesome Friendly Service!!!!

Michael and David were super nice, friendly, awesome, fast service, thank you Mad Hatter for making the process so simple and easy and pleasant!!!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 01-18-2013

We are here to help! We appreciate your business. - The Mad Hatter

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Kaytee521

Reviews: 4

Very Professional!

We used The Mad Hatter for cleaning our chimney and for replacing the cap on our chimney. Michael and Jesus showed up right on time (even a few minutes early!). They were both very nice and extremely professional. We were very happy with the results! We will definitely be using The Mad Hatter again!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-20-2014

Thank you for writing a review of our technicians and the services they provided. We look forward to working with you again in the near future! -The Mad Hatter

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dhemrick

Reviews: 1

Efficient, High Quality Chimney Repairs

The Mad Hatter technicians were courteous, knowledgeable and efficient in performing the chimney inspection and required follow up repairs. They are slightly more expensive than other firms in town but the work was of high quality, and what I needed to make the fireplaces operational for the sale of my home.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-17-2014

Thank you for writing a review our services! Many people do not realize we are capable of making repairs rather than just providing a cleaning and inspection. We appreciate your business and look forward to working with you again in the future! -The Mad Hatter

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priceatl

Reviews: 2

Awesome Job!

On time, super clean and provided information to help us keep the fireplace maintained between visits!! Zak was great! Really appreciated his efforts!!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-15-2014

Thank you for writing a review of our technician Zak! In the past year, he has earned our company over 50 reviews. We greatly appreciate your business! -The Mad Hatter

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Mmcclurg

Reviews: 2

Sugar Hill home owner

I had my chimney cleaned and dryer vent cleaned recently. Michael L. And Jake did an awesome job. Very clean and very professional. Any and all questioned answered. Great job. I absolutely recommend them. I have used them in the past and will always call them when needed.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-15-2014

Thank you for writing a review of our technicians and the service they provided when they cleaned your chimney for you. We appreciate your recommendation and look forward to working with you in the near future! -The Mad Hatter

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TheHeightsPerimeterCenter

Reviews: 1

Like family!

We have worked with Mad Hatter for years and have always received outstanding service! It is always such a pleasure to see Michael and Chad walk in the door; they are always friendly and helpful!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-13-2014

We greatly appreciate all of the business you've given us over the past several years. Scheduling your complex is always a pleasure; we look forward to being on property in the near future. -The Mad Hatter

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atlgal50

Reviews: 1

Good and thorough job

The team did call to say they would be late due to traffic and once on site they did a thorough job, making sure to show me the camera inspection of the interior of the chimney. They answered a number of questions I had and cleaned up after themselves. Michael L. and Ryan P. were our team. Thanks guys!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-13-2014

Thank you for your wonderful review; we greatly appreciate your business! Michael and Ryan are both great assets to the Mad Hatter Family. We look forward to working with you in the future. -The Mad Hatter

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SouthernStrong

Reviews: 1

Mad Hatter - Great Duct Cleaning Service

We had our ducts cleaned today by Mad Hatter. Zak & Chad were our technicians, and they did a great job. Zak walked me through the entire process, showed me how everything worked, and what he was finding in the ducts. The process is high tech and quick. The were careful throughout the house, cleaned the vent and return covers, and put everything back just the way it was. Thanks Mad Hatter.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-13-2014

Thank you for providing such a detailed review of our air duct cleaning service. We greatly appreciate your business! - The Mad Hatter

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Patfawbush

Reviews: 1

Zak & Chad

Very professional & courteous. They were on time & they cleaned up afterwards. I was very happy with the results. I will use them again!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-13-2014

We greatly appreciate your business and wonderful review. We look forward to working with you in the future! -The Mad Hatter

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atlpeach2014

Reviews: 1

Concerned for future service update

I have not received an actual service from Mad Hatter yet, but I just scheduled an appt with them for the air duct cleaning. The customer service representative was a little disrespectful on the phone. It seemed that she didn't want me to schedule the appt with them. I'm kind of concerned for the service I will receive in the near future. However, when I read other reviews on kudzu, it eased my fears a little. I think I will give them a chance this time, but if I did receive a bad service, then, I will never use them again and tell my family and friends about it. After all, you can't completely trust the online reviews from strangers. The same afternoon, I called the office again, and the office manger, Derrick, was extremely courteous and friendly. He definitely addressed all of my concerns. It seemed to me that the company does value every customer and will do a great job for each customer. I guess what I've experienced was just a fluke. Maybe, she had a bad day or something. Anyways, I'm looking forward to the air duct cleaning, hopefully it will be a 5 star job.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-12-2014

I apologize for our customer service representative's attitude when scheduling the appointment. In fact, I am appalled, for I understand that our schedulers are the initial representation of our company. I do, however, want to thank you for giving The Mad Hatter a second chance by scheduling the appointment. If you could, at your earliest convenience, email me at cody@madhatterservices.com or call 770-740-8133. I serve as our senior customer service representative and would like to address your concerns.

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Kerrie55

Reviews: 1

Best chimney cleaners

Zak and chad did a great job explaining everything they were doing to clean my chimney. They were very professional and friendly. I would HIGHLY recommend them.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-12-2014

Thank you for inviting our company into your home to perform the chimney cleaning. We greatly appreciate your business and your recommendation! -The Mad Hatter

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clr1010

Reviews: 1

Thank you!

We used Mad Hatter to service our large apartment complex. Mad Hatter was very Honest, Efficent, and a pleasure to work with. Thank you Michael L. & Alfredo.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-10-2014

Thank you for contracting our company to service your apartment complex. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

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Lizsmith25

Reviews: 1

Great service

michael L. And Alfredo were fast quiet and polite, I had no idea they were showing up as part of a service my neighborhood hired, very efficient job

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-08-2014

Thank you for writing a review of our technicians; we glad to hear they performed an excellent service. -The Mad Hatter

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Moonlighter101

Reviews: 1

Friendly service

Michael and Alfredo were great during their visit. They were friendly and efficient and very funny. Their service was great

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-08-2014

Thank you for writing a review of our services; we greatly appreciate your business! -The Mad Hatter

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summersetApartments

Reviews: 1

Thanks for an awesome job

Ryan and Matt with The Mad Hatter crew did an awesome job! Thanks guys!! Love Summerset Apartment Homes.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-06-2014

Thank you for your recent business! We greatly appreciate your review and look forward to working with you again in the near future. -The Mad Hatter

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ASmith32

Reviews: 1

Great Company!

After having some issues with our wood burning fireplace, we scheduled a cleaning and inspection. Michael was on time, and very knowledgeable. He was also very careful about keeping our home clean! Great company to work with. Thanks, Adam S.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 12-05-2014

Thank you for inviting our company into your home to perform the fireplace cleaning; we greatly appreciate your review! Let us know if you need any other services! -The Mad Hatter

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Videos

Photos

Album: The Mad Hatter Family
1 of 2




The Mad Hatter Family