Zerorez of Atlanta Carpet & Upholstery Cleaning

Zerorez of Atlanta

1239 Reviews

(678) 733-9883 www.zerorezatlanta.com » View Website »

2625 Piedmont Road Northeast, #237Atlanta, GA 30324   map »

Business overview

zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.

zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.

Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.

zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.

The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.

The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.

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Specialized Cleaning

  • Allergen & Dust Removal
  • Flood & Water Clean-Up
  • Mildew Removal
  • Pet Stain & Odor
  • Spot Removal

Cleaning Methods

  • Child & Pet Safe
  • Fast Drying
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Cotton Carpets
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Silk Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Carpet & Rug Protection
  • Carpet Or Padding Installation
  • Carpet Repair
  • Carpet Stretching
  • Commercial Cleaning
  • Emergency Service
  • Equipment Rental
  • Estimates
  • General Cleaning
  • Leather Cleaning
  • Pick Up & Delivery
  • Surface Preparation

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award

Hours of Operation

  • MON
  • 12:00am
  • 12:00pm
  • TUE
  • 12:00am
  • 12:00pm
  • WED
  • 12:00am
  • 12:00pm
  • THU
  • 12:00am
  • 12:00pm
  • FRI
  • 12:00am
  • 12:00pm
  • SAT
  • 12:00am
  • 12:00pm
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2004

Documents

[JPG] CRI Certification
[JPG] Green Logo
[JPG] Zerorez Logo
[PDF] Billboard
[JPG] Empowered Water

Green Credentials

EPA approved cleaning solution - Empowered Water

Languages Spoken

  • English
  • Spanish

Reviews

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The ONLY Carpet Cleaner to use, 8/01/2015

I own a rental home in Stockbridge. I have had Zerorez out there to clean previously. When the current tenant left, I was sure I was going to have to replace the carpeting. I don't think they EVER... vacuumed, and it looked like they had ground dirt right into the carpeting. The children's rooms upstairs had spilled soda, juice, etc. In walks William, who didn't flinch when he saw the condition of the carpeting. He pretreated, then worked very hard to clean the carpets. They are like new. I can't believe he worked the magic he worked. I will only use Zerorez for my carpets. They are hands down, the best carpet cleaning group I've ever used.

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Great job!, 7/31/2015

They did a great job especially on a really dirty portion of our carpet. Technician was very polite and nice. Will use again!

Videos & Photos

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Video (1 video)

  • 2 2

Photos (13 photos)

  • 2012 Zerorez Atlanta Team
  • Zerorez Air Duct Cleaning
  • Zerorez Carpet Cleaning
  • Zerorez Cleaning Granite Countertops
  • Zerorez Granite Sealing
  • Zerorez Mattress Cleaning
  • Zerorez Mattress Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Tile & Grout Cleaning
  • Zerorez Tile Cleaning
  • Zerorez Upholstery Cleaning
  • Zerorez Upholstery Cleaning


2012 Zerorez Atlanta Team

Linked Review

inspedia

Reviews: 1

Truley the Best

From appointment through completion the team @ Zerorez is simply the best! First time user. I will recommend and return as a dedicated customer for years to come! Thanks Zerorez!

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cavelady57

Reviews: 10

The ONLY Carpet Cleaner to use

I own a rental home in Stockbridge. I have had Zerorez out there to clean previously. When the current tenant left, I was sure I was going to have to replace the carpeting. I don't think they EVER vacuumed, and it looked like they had ground dirt right into the carpeting. The children's rooms upstairs had spilled soda, juice, etc. In walks William, who didn't flinch when he saw the condition of the carpeting. He pretreated, then worked very hard to clean the carpets. They are like new. I can't believe he worked the magic he worked. I will only use Zerorez for my carpets. They are hands down, the best carpet cleaning group I've ever used.

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carol127

Reviews: 1

Great job!

They did a great job especially on a really dirty portion of our carpet. Technician was very polite and nice. Will use again!

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mill2300

Reviews: 1

Super product - great technician.

From setting up the cleaning appointment through the actual work being performed, the experience was everything that was promised. Carlos was the technician who cleaned our carpets. He was so courteous and informative before he started the process. When he was finished, he stood in the foyer as to not track over the cleaned carpet and I went to him in bare feet (as the first contact explained to walk on the carpet in bare feet or white socks) and made the payment. In this day and age it is rare to find not only a company that delivers as advertised but a technician that loves his job and truly makes the customer's satisfaction his goal.

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TheoBentleyAutumn

Reviews: 1

Tim did a fantastic job!

Carpets look great! We have three large dogs with large paws! What a difference clean floors make in feeling comfortable. Tim the technician was professional and even loved on my doggie kids. I highly recommend!

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DifferenceMaker

Reviews: 5

Wasted money

After reading several positive reviews, I hired this company to clean carpet and furniture. The technician arrived on time and was pleasant. However, he was very obviously in a hurry and did shoddy work. I've never had my carpet cleaned as fast as he did. Also, DO NOT waste your money on the furniture cleaning. This is even more expensive than the carpet cleaning and the tech spent less time. He sprayed "BFluid Empowered Water" on the furniture and wiped it off with a sponge. And he was done. He did leave a bottle of the "water" with me (as a consolation?). Huge disappointment in zerorez as they are responsible for the quality of work their technicians are supposed to provide.

Zerorez of Atlanta replied on 07-27-2015

Thank you very much for your feedback. I am very disappointed that we did not perform to our usual standards. Please call me at 770-242-1313 x8005, and I'd like to see if I can change this for you.Thank you again for your review. Rich, Client Service Manager

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SSBennett

Reviews: 1

The best carpet cleaners & GREAT Customer Service

I highly recommend! Maybe more than the others, but I love their product and how my carpet looks.

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GABruin

Reviews: 2

Great job!

Not the cheapest carpet cleaner, but WOW ... what a great job! Carpets are >10 years old & look new!

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Karenames

Reviews: 1

Best Carpet Cleaners

Zerorez of Atlanta has been cleaning my carpets and air ducts for 6 years now and they have always done an excellent job. No harsh toxic chemicals are used to harm my family or pets. Their employees are always friendly and very professional. Kadoos Zerorez keep up the stellar performance. Karen Ames Caylor

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Hearherjo

Reviews: 1

Awesome company

Zerorez did an awesome job especially since our carpets were so bad and 10yr old builders carpet. Avery Brimmer was fantastic!! We will definitely be using your company and Avery again! Thank you for a wonderful experience!

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melaniewagner

Reviews: 3

Disappointed this time around

Quoted me one price over the phone and when the rep got here, she quickly added on close to $300 worth of extra charges that were not explained beforehand. Would've been nice to know that the enzyme treatment was a per-room charge instead of one flat charge, same for protective treatment. Also, they tried to charge me oversize room fees for every room in my home, which was not explained beforehand. I have used this company before with no problems and was totally shocked this time around. Felt very much like I was dealing with a "used car salesman." Beware of hidden fees!

Zerorez of Atlanta replied on 07-21-2015


Thank you very much for your review. It is very important to us. I noticed that this is your third time allowing us to be of service for you, and I greatly appreciate that. I am sorry if this appointment did not meet your expectations. When our clients call in, we are able to provide an estimate based on the information provided us. On the day of service, before any work is started, the technician will go over the final cost. All of our calls are recorded. After reviewing the call and looking at previous invoices, and this invoice, I would like the opportunity to review this with you so I may have a better understanding of your concern. Please feel free to contact me at 770-242-1313 Thank you very much again.
Rich, Client Service Manager.

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juddskee

Reviews: 1

Very professional thorough job on carpet & tile

The tile cleaning was absolutely amazing - - I can't believe my floors looked like they did in such short time. By my effort it would have taken hours & hours and days. Carpet looks great too. Technician was super friendly and kept asking if I wanted him to go back over any areas.

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Andy315

Reviews: 2

Superior Customer Service

The gentleman who came out took great care of my carpets and even went above and beyond to get some really deep, tough stains out. I have used ZeroRez several times happily.

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TracyBP

Reviews: 1

Bad Review

I am not happy with the job they did on my carpet The guy that cleaned my floor was in and out He did it so fast I know the carpet did not get cleaned good He did a poor job

Zerorez of Atlanta replied on 07-15-2015

Thank you very much for your review. It is very important to us.

I apologize I am not familiar with your particular service. I do wish you would have contacted us prior to filling out your survey. I'm sorry if you had a negative experience. I would be happy to review this with you. We do offer a 30 day guarantee from the day
Thank you again. of service.
Please feel free to contact me at 770-242-1313 x 8005.
Thank you again for your review.
Rich, Client Service Manager

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millermatt13

Reviews: 1

Would recommend!!

I had my carpets and air ducts done last week through zerozez and I was very pleased with the work. My carpet technician was awesome (did not meet the air duct tech, a family member was there for me). His name was Tiyhise. He was very polite, prompt and courteous. He did a great job and was done with our 5800 sq ft house in no time. I would definitely recommend them to family and friends. MM Kennesaw GA

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TonyZenon9

Reviews: 1

Loved Zerorez!

Best in the business! I will always call Zerorez to clean my carpets. Professional and hard working company!

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Videos

Photos

Zerorez Team
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Album: Zerorez Team
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2012 Zerorez Atlanta Team