Business overview

Service Area

  • Barrow/Walton County
  • Buckhead
  • Buford
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Norcross
  • Snellville
  • Stone Mountain
  • Tucker

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00pm
  • 12:00pm
  • SUN

Green Credentials

Arrowhead Plumbing offers a variety of green products and services; tankless water heaters and more!

Reviews

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Quick service, 12/20/2014

The plumber was very knowledgeable in fixing the problems we had. He was quick to fix a clogged shower drain. Also a toilet that has not been working for many years. We are happy with their... service.

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Misdiagnosed and overcharged, 9/23/2014

My tenant complained that the washing machine drain was overflowing. I was referred to Derrick of Arrowhead Plumbing. He came out and said the problem was my water heater, not the drain. My water... heater was under warranty, so I got a new electric water heater. He charged me $600 to install it with a new electric cut-off switch. The problem continued because it was the drain, not the water heater. My tenant asked him about a refund of the $600 that didn't need to be spent. Derrick said he wouldn't refund the money, he said, "Now it's legit" meaning up to code with the cut off switch. He then gave me an outrageously high price to fix the original problem. Needless to say, I went elsewhere.

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Linked Review

splibrarian

Reviews: 5

Great 1st impression

Called about a leaky pipe near our meter. Owner Derek Bell said it'd be a simple job so would we want to do it ourselves? He was even willing to describe what had to be done. He gave a quote and even a referral if we needed it done today (closing early due to NYEve). AMAZING generosity. Still deciding what to do, but we'll definitely remember him when we need to hire a plumber!

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More Reviews

JazzyHomeOwner

Reviews: 1

Great price, excellent service!!

Another plumbing company that wasn't "All Good", wanted $800 for my issue and Arrow charged me under $300. It was a simple procedure (so I thought, but the other plumbing company wanted to charge $800 and didn't even look at the toilet. Arrowhead told me over the phone an estimate and when he finished it actually was less than what he quoted over the phone! The guy who came over was very nice, respectful, and wanted to help me. He took his time and even looked at the other toilets and faucets and my waterheater in my home to make sure there were no other issues! I can't say enough about how great they were!! I wish all people were honest and willing to help like Arrowhead is!! I will call for ALL my plumbing needs! Thank God for people like them!! Excellent service!!

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Bob_Lampl

Reviews: 1

Fantastic Service!

Arrowhead's tech, Stacey, came out to my house and not only fixed a plumbing problem that I had, but also gave me expert advice on another plumbing concern that I had. These people are professionals in what they do. They have earned all of my future business on plumbing needs! Thank you Arrowhead Plumbing!

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Lightyear

Reviews: 2

Couldn't Ask for a Better Plumber

I hired Arrowhead to fix / replace an incorrect Pressure Reducing Valve installed by my previous plumber, which had failed (pressure was increasing back over 80 PSI each night) after only six months of use. I contacted Arrowhead though Kudzu late one night and got a prompt email and phone call the very next morning, with a non-emergency visit scheduled within a few days, which I was happy with. Arrowhead went above and beyond and was able to get to me days sooner because of their efficiency in helping other customers scheduled ahead of me. Arrowhead replaced my PRV and even helped me with another small problem. They are very professional and even gave me a follow-up call to make sure that the service met my expectations. I must say that their service EXCEEDED my expectations and I will certainly be using them for any future plumbing needs.

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jershar

Reviews: 2

great!

Arrowhead Plumbing was very polite, professional and prompt! we'll use them again. Had garb. disposal installed.

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Skeletor21

Reviews: 1

Top of the line

My water heater broke down on a friday. I called so many different places and they all said they would stop by to look at it on monday. Only one promised to stop by on saturday, but after waiting for a couple of hours for the service guys to show up, I had an appointment to make so I called and cancelled. I spoke to arrowhead in lawrenceville, and the owner talked me through a few things over the phone, and viola, my water heater started working again. I'm so glad he talked to me to make sure it was something that could be remedied before driving to my house and charging me a $85 service fee for something that took less than a minute to fix. Needless to say, if I need help again, I will always call them again.

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salaam

Reviews: 1

Great experience

I have had several outstanding experiences with Arrowhead Plumbing.Each time this company has serviced me I have been thoroughly satisfied with the price,professionalism,and quality of service.I would most definitely recommend Arrowhead Plumbing to anyone in need of plumbing services.My most recent experience was an emergency which they handled with calming expertise and professionalism.One of the outstanding qualities of this company is that they will take the time in some cases to talk you through minor repairs that don't necessarily require a service call.This type of service really speaks to the integrity and character of this company.Great job Arrowhead...

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GaryUnger

Reviews: 1

Got the jobe done!

Called Arrowhead for a clogged sink line. Derrick the owner was excellent at asking a novice like me what was happening. He assigned Stacey Estes to us. Stacey arrived on time. Was very nice and let us know up front what we were looking at dollar wise before he began. Stacey went the extra mile to clear the line from a very stubborn clog. Arrowhead came recommended and I recommend them too.

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Highowner

Reviews: 2

Great Job

Arrowhead Plumbing installed my toilet after having tile placed. They did a great job solving problems the tile workers created. Definitely recommend this service provider. Thanks again, Miss LTS

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twdorr

Reviews: 1

Very Professional and Reasonable

We just recently had a full bath and laundry area installed with an upflush system in out basement. They did an Excellent Job, they were VERY professional and the price was right! We look forward to working with them and recommending them to anyone who needs an honest Plumber!

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flipper14

Reviews: 1

very statisfied

I had a water leak. Stacey came out to see about it. A very courteous person who did not attempt to do anything more than what had to be done. Thanks

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THBAMA95

Reviews: 1

Very Honest Owner, Very Good Work

In a panic and after speaking to two other plumbing companies, I finally called Arrowhead based off of their rating to potentially replace my hot water heater. Derrick was able to give me a fair price (25% lower than my other estimates), based only on a phone call. Basically, he told me that if what I described was accurate as to where my water heater was located in my house (the more difficult the location the higher the price because of the time and labor) then he would stand by the price he gave me on the phone. When his guy came by he verified what I said and THERE WAS NO SURPRISES. Additionally, Derrick's representative (the plumber Arrowhead sent) was very friendly and professional.

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Michaelcats

Reviews: 2

Professional, Reasonable and Responsive.

I contacted Arrowhead after finding a leak coming through the ceiling in my garage. Their schedule was completely booked but they found the time to handle my problem. I was certain the problem was in the bathroom but Stacey quickly determined it was a faulty valve in the laundry room that had been leaking for 8 days! He fixed the problem and was done within an hour. Professional, reasonable and responsive. Thank you.

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kemery

Reviews: 5

Thankful for Arrowhead

Arrowhead saved me thousands of dollars. Recently, I had a water overflow in my laundry room and a drippy faucet in my shower. A different plumber came out, replaced the faucet head in my shower and "investigated" the overflow in my shower. They said they needed to replace the entire main pipe under my house and that the cost would be 2300 dollars. They left my house with nothing fixed and the shower was pouring water worse then before. They charged me 700 dollars for their "investigation" that day and still wanted an additional 2300 to replace the pipe. The next day I called Aarowhead for a second opinion. They came out, cleared my drain, installed a vent and replaced a washer. They charged me much MUCH less then the other company. It's been a few months since they fixed it but they did such a good job I thought I should get on kudzu and say so. Everything is still working beautifully. It's nice to know there are still a few honest people out there. Thanks Arrowhead!

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teejoemc

Reviews: 1

very pleased

I just had service from arrowhead and I was extremely pleased with the work, explanation of the work, the courtesy and knowledge of the technician, Stacey.

Arrowhead Plumbing, LLC replied on 03-28-2011

Thank you for allowing us to service you. Please keep in mine all our workmanship is warranted for 2 years. Any questions please don't hesitate to call me. Derrick Bell

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forlisa

Reviews: 13

Friendly, but quality of work is questionable.

I used this company last year. They were kind and friendly, however a couple of months after they put in a new kitchen faucet, the thingy that is screwed to the sink that keeps the hose and spray from moving around, came off. I also had Arrowhead put in a toilet after I was told (I think I spoke with Derrick) to get my old one replaced because it was constantly running. I was told that it would cost about the same to replace or repair the old one. About a month later, another plumber had to fix my toilet upstairs because of the same issue. This plumber told me that usually the toilet does not need to be replaced unless it was physically damaged. Only the inside parts of a toilet needed to be changed, which was A LOT cheaper. I also did not like to caulk that was used by Arrowhead around the toilet that they replaced. It became discolored, making my toilet look bad, even when it is cleaned everyday. That (along with the loose hose and spray) is why I decided to use another company. (I am very happy with the new company by the way.) Overall I cannot say anything bad about Arrowhead's customer service, but as far as their workmanship quality and questionable suggestion, I had to give them an overall score of 2 stars.

Arrowhead Plumbing, LLC replied on 03-24-2011

Sorry you were not satisfied with the service that Arrowhead Plumbing provided in your home. We strive to provide courteous service as well as quality workmanship. If there is plumbing work performed by Arrowhead Plumbing that has not met your satisfaction, please give me a call so we can address your concerns. Thank You.

Derrick Bell
Owner
678-226-2959 office
678-860-3167 mobile

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