Zerorez of Atlanta

Zerorez of Atlanta Carpet & Upholstery Cleaning
2625 Piedmont Road Northeast , #237 
Atlanta, GA 30324
Phone: (678) 733-9883
Email: Email this business
Website: www.zerorezatlanta.com
Zerorez of Atlanta Zerorez of Atlanta : Carpet & Upholstery Cleaning, Atlanta, GA



Review
Reviews: 3

Posted on 1/2/2013

Not the best we have ever had
We had several rooms cleaned, all with a minor amount of normal everyday dirt. The service man did clean them about 75% better than they were but was not able to get them any better than other carpet cleaners we have used in the past.In other words, one room still had light colored dirt on the carpet when he finished. Serviceman put on the "booties" when he entered the home but wore the same booties as he went in and out of the house many times tracking in outside dirt each time. Carpet is still wet after 7 hrs. The blower he used at the end was filthy. Blades were covered with dust/dirt which he then blew into our rooms. He also left several water puddles on our tile that he did not wipe up.I would not recommend this company
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Zerorez of Atlanta replied on 01-03-2013
Thank you very much for your feedback. That is very important to me. I am very sorry to hear that protocol was not followed during your cleaning process. I am not aware of this exact service, but would be more than happy to try and address your concerns. We do offer a 30 Day Guarantee that would allow us to address the room of concern. Please feel free at your convenience to contact me at 770-449-1199 ext. 101, and again, I would be happy to try and address your concerns. Thank you again for your feedback. Rich(Customer Service Manager)


More Reviews
Reviews: 10

Posted on 4/13/2014

Excellent on pet stains
We used Zerorez for the first time on 4/7/14. Our carpet is 18.5 years old and has lived through 2 boys and 4 dogs, thus our share of pet accidents. Mark, our tech, did a great job treating the stained areas. A week later, we don't see any stains. Their service is pricey, but well worth it to extend the life of our carpet.
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Reviews: 3

Posted on 2/28/2014

Pricey but worth it!
I needed the carpets in my home cleaned and treated with their Pet Odor treatment as one of my cats decided to urinate all over the guest bedroom. Mr. Jevoris Palmer was the rep that came to my house and cleaned the carpets. He is incredibly professional, polite and friendly. I NEVER compliment people because I feel like it is your job to do your job! But I had to take one minute to compliment Mr. Palmer. It was $318 to do the stairs, hallway and two bedrooms with the Pet Odor Treatment and cleaning. The urine smell has almost disappeared. Anyone with indoor cats knows that smell is impossible to deal with! Zerorez did a great job on my old stinky carpets. I am very pleased with the work they did!
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Reviews: 1

Posted on 1/29/2014

First Time, but not the Last!
We have never used Zerorez services before,but we will definitely use them again. Our technician was very polite, informative and knowledgable in his profession. He worked to make sure our carpets turned out great and didn't leave until he was sure we were totally satisified. Fantastic job!We highly recommend their cleaning service for carpet cleaning.
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Reviews: 3

Posted on 1/28/2014

Always great
Once again, my carpets are like new! They never disappoint, always on time, on budget, fast and effective. I never consider anyone else for this job.
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Reviews: 4

Posted on 1/26/2014

Very pleased!
My tech did a great job. He was friendly, professional and thorough. I was very happy with the service.
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