Mad Hatter Air Duct Cleaning & Chimney Sweep Service General Remodelers

Mad Hatter Air Duct Cleaning & Chimney Sweep Service

323 Reviews

(770) 648-0680 madhatterservices.com » View Website »

5250 Atlanta HighwayAlpharetta, GA 30004   map »

Business overview

Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, and accessories.

Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.

We are proud members of The Better Business Bureau and.. have received 14 consecutive "A" ratings from Home Reports. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.

With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.

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Rooms & Areas

  • Patios & Decks

Items Cleaned

  • Chimneys
  • Fireplaces

Schedules

  • Daily
  • Emergencies
  • Occasionally
  • One Time Only
  • Seasonal
  • Weekends

Items Carried

  • Gas Grills

Services

  • Animal Removal
  • Chimney Caps
  • Chimney Repairs
  • Duct Cleaning
  • Electric Fireplace Installation
  • Flue Screens
  • Gas Log Installation
  • Gas or Oil Furnace Cleaning
  • General Chimney Cleaning
  • Inspections
  • Liners
  • Waterproofing

Services

  • Custom Design
  • Installation
  • Retrofit Existing Fireplace

Jobs

  • Dryer Vents Cleaned
  • Masonry Repair

Cleaning Types

  • Chimney Sweep
  • Commercial Cleaning
  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty Cleanup

  • After Construction
  • Fire Damage
  • Move Ins & Move Outs
  • Seasonal Cleaning
  • Water Damage

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00am
  • 6:00pm
  • SUN
  • 12:00pm
  • 5:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Green Credentials

Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.

Languages Spoken

  • English

Reviews

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Great customer Service, 7/17/2015

Brantly and Sean showed up on time, quickly assessed and addressed our needs and had the most polite manners! Second time I've used Mad Hatter and I'll be using them again. Great customer service!


Just Perfect!, 7/11/2015

Thanks to the good reviews in Kudzu, I and my husband decided to visit The Mad Hatter’s company showroom, to buy glass doors and to schedule fireplace evaluation visit. James, the technician, and his... helper Duane came today in our house and did a perfect job. James meticulously checked the fireplace condition, cleaned it, tuned-up the gas logs, sealed facing gaps and installed the new doors. We were greatly impressed by his attention to details and pleased by his diligent and precise work. We had to deal with a lot of contractors lately, but trust me, few did such a flawless job as James did today. We really appreciate his patience as well as his thorough answers to our countless questions. Thank you Mad Hatter company for your high quality service! We definitely recommend this company!

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Videos & Photos

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Video (1 video)

  • 2 2

Photos (41 photos)

  • The Mad Hatter Family
  • The Mad Hatter proudly carries these products.
  • Firepit with Real Fyre Nuggets.
  • BEFORE AND AFTER COMPLETED FLAGSTONE PATIO, DECK AND OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR KITCHEN ON DECK
  • BEFORE AND AFTER - WATERFALL
  • BEFORE AND AFTER - OUTDOOR KITCHEN UPGRADE
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA SYSTEM, FIREMAGIC GRILL AND TRAEGER PELLET GRILL.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH FIREMAGIC GRILL AND SINK.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA LOUVERED SYSTEM
  • BEFORE AND AFTER - OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR FIREPLACE
  • Air Duct Cleaning
  • Backwall Replacement
  • Cap Replacement
  • Regency Wood Burning Stove Installation
  • Grill Cleaning - Burners
  • Grill Cleaning - Interior
  • RH Peterson Real Fyre Gas logs installed
  • Rain Pan Replacement
  • Outdoor Fireplace
  • Contemporary Gas Fireplace Insert
  • Outdoor Kicthen
  • Contemporary Firepit
  • Contemporary Firepit with FireMagic Grill and Side Burner
  • Outdoor Kitchen with Red brick and Big Green Egg
  • Custom Design Specialties Glass Doors
  • RH Peterson, Real Fyre Diamond Nuggets - COntemporary Collection
  • Mendota Gas Insert.
  • Custom Stainless Steel Outdoor Kitchen
  • Outdoor Kitchen with FireMagic Grill
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Kitchen with Fire Magic Appliances.
  • Hampton Metallic Black Wood Burning Insert.
  • Outdoor Kitchen
  • Outdoor kitchen with Arcadia louvered system


The Mad Hatter Family

Linked Review

babzila

Reviews: 2

Positive experience from start to finish

The experienced sales staff helped me choose the right gas logs then the installers, Matthew and David, did a great job. Answered all my questions, were more then courteous. Very pleased!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 01-18-2013

Thank you for the great review! We spend a lot of time learning about our products and training our installers! We appreciate your business. - The Mad Hatter

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More Reviews

ageorgeATL

Reviews: 3

Great customer Service

Brantly and Sean showed up on time, quickly assessed and addressed our needs and had the most polite manners! Second time I've used Mad Hatter and I'll be using them again. Great customer service!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 07-20-2015

Thank you so much for your review! We greatly appreciate your repeat business and look forward to working with you again in the near future! -The Mad Hatter

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mama1234

Reviews: 2

Just Perfect!

Thanks to the good reviews in Kudzu, I and my husband decided to visit The Mad Hatter’s company showroom, to buy glass doors and to schedule fireplace evaluation visit. James, the technician, and his helper Duane came today in our house and did a perfect job. James meticulously checked the fireplace condition, cleaned it, tuned-up the gas logs, sealed facing gaps and installed the new doors. We were greatly impressed by his attention to details and pleased by his diligent and precise work. We had to deal with a lot of contractors lately, but trust me, few did such a flawless job as James did today. We really appreciate his patience as well as his thorough answers to our countless questions. Thank you Mad Hatter company for your high quality service! We definitely recommend this company!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 07-13-2015

Thank you so much for choosing our company to service your fireplace and install glass doors for you! James is a great asset to our team, and we plan on sharing this review with not only him but also our entire staff tomorrow morning. We greatly appreciate your review and recommendation, and we look forward to working with you again in the near future! -The Mad Hatter

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Mouseycrissy

Reviews: 1

Awesome!!!!

Duane and Jack did a wonderful job. They were professional and extremely nice. Would highly recommend this company!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 06-15-2015

Thank you for reviewing our technicians and recommending our company! We greatly appreciate your business! -The Mad Hatter

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NancyRodgers

Reviews: 1

The Best!

We hired the Mad Hatter to correctly rebuild three failing masonry chimneys. We couldn't have had a better experience. Santiago, Ismael, Victor and crew, the manager, Fred Reedy, and the office staff were always available, professional and courteous. The chimneys are well built and beautiful! We highly recommend this company. Thank you all!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 06-10-2015

Thank you for providing such a great review of our technicians and office staff! We greatly appreciate you choosing our company to rebuild those chimneys for you. If you ever need anything else, please don't hesitate to give us a call! -The Mad Hatter

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Hillymo

Reviews: 1

fast, friendly and efficient!

I am very happy with the service I received from Mad Hatter. Cruz, Sean and Matt arrived promptly, were polite nice people, and worked quickly and efficiently to clean the dryer duct in my home. The duct in my home is not an easy job, the vent duct is about 16 feet and bends 3 times but they managed to clean it plus they cleaned up after themselves not leaving a trace of lint in my home. Great work!! I highly recommend.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 06-02-2015

Thank you for choosing our company to perform the dryer vent cleaning for you! We greatly appreciate your business and your recommendation! -The Mad Hatter

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cdianecollins

Reviews: 1

Mad Hatter

Zak and Josh are the best team in the business! Zak is So customer friendly, careful and thorough! I will ask for him every time!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 06-02-2015

Thank you for writing a review of our technicians! We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

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FREDSAN42

Reviews: 1

Great job

Zak and his partner were punctual, professional, neat and courteous. They explained in detail what they were going to do then did. They could not have been better.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 05-29-2015

Thank you for taking the time to write a review of our technicians and the service they provided. We greatly appreciate your business! -The Mad Hatter

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052355

Reviews: 2

Awesome Company

Being in the service industry ourselves I cannot begin to tell you how professional and knowledgeable Zak and Ben were. Our house was built in 1958 and the job these 2 guys did to clean our air ducts and vents was amazing. We highly recommend this company. Thanks Again, Fred & Mary Escarra

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 04-03-2015

Thank you so much for inviting our company into your home to perform the air duct cleaning. Zak and Ben greatly appreciate your review and recommendation. If you ever need anything else, please don't hesitate to give us a call! -The Mad Hatter

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asheroff

Reviews: 1

Awesome Job

Zak and Alfredo Millan came to my house today to remove mold and clean my air ducts. There was extensive work that needed to be done as nothing had been completed in a while. They worked very hard and did not complain and went above and beyond. I would recommend them to anyone that needs work completed at their house.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 03-19-2015

Thank you for such a fantastic review of our technicians! Zak and Alfredo have been with our company for years, and they greatly appreciate your recommendation. If you ever need anything else, please don't hesitate to give us a call. -The Mad Hatter

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sskills

Reviews: 3

Great Service

Zak and Shane did a great job cleaning our dryer vent and repairing a broken part of the vent. Arrived early, did their work, cleaned up well and left. Took photos to document their work. Well done Zak and Shane!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 03-16-2015

Thank you for choosing our company to perform the dryer vent repair for you! We greatly appreciate your business! -The Mad Hatter

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NotLithonia

Reviews: 1

Air Duct Cleaning

Mike C. and Brantley were very thorough and professional. They arrived on time. They took their time in prepping the areas for cleaning. I am very satisfied with the service and would refer the company to friends and family. Thanks Mike and Brantley -- Mad Hatter Air Duct Cleaning

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 03-16-2015

Thank you for writing a review of our technicians and the services they provided. We greatly appreciate your referall and look forward to working with your friends and family in the near future! -The Mad Hatter

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TheHallsOfDunwoody

Reviews: 1

Couldn't be more pleased!

We had The Mad Hatter install an energy efficient fireplace insert for us, and we couldn't be more pleased. From the initial inspection of our old fireplace by Mike and Jake, through the installation of our new insert by Pepe and Matt and their crew, they were professional, diligent in keeping our home clean, and extremely helpful in teaching us how to use the unit. Thanks, guys, for your good work!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 03-16-2015

Thank you for writing such a fantastic review of our services and for uploading a picture of the finished product! -The Mad Hatter

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 Warm and inviting!

lucjan

Reviews: 3

Highly profesional

The names of the technicians are Zak and Ben. I am extremely demanding about quality of the services, and they passed my test with A+

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 03-16-2015

We're glad to hear our technicians were able to passw your test with flying colors! If you ever need anything else, just give us a call. We greatly appreciate your business and review! -The Mad Hatter

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RBZ927

Reviews: 1

Good experience

Zak and Brantly arrived early, were courteous and thorough when they came to clean my duct work. I have used this company for many years and plan to continue.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 03-09-2015

Thank you for your repeat business and review! We greatly look forward to working with you again in the near future! -The Mad Hatter

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valhalla97

Reviews: 1

Best Ever

Zak and Ben represent the Mad Hatter company very well. They did a superb job on my chimney. They were professional, knowledgeable and thorough in the performance of the service. The service was reasonably priced and the best I have ever seen. What's more, they did an excellent job in cleaning up after the work was done. I highly recommend the Mad Hatter company.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 03-04-2015

Thank you for inviting our company into your home to serivce your chimney. We greatly appreciate your business and your recommendation! -The Mad Hatter

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Videos

Photos

Album: The Mad Hatter Family
1 of 2




The Mad Hatter Family