Mr. Richardson was prompt and Very professional. From the appointment made to the reminder card and then to show up exactly at the time promised was excellent customer service. Highly recommended
I would recommend them. He came as promised, was very courteous. Cleaned up the work area and honest. We hadn't use the wood burning fireplace since moving into the home 4-yrs ago. It was great... to have this past winter. We just recently moved into a new home and I will be calling LM Richardson again.VIEW MORE »VIEW LESS »
I called a few companies for estimates on cleaning the chimney. After reading the reviews on Kudzu, I went with LM Richardson. Needless to say, the day they were scheduled to come all didn't go as planned. In my absence, my neighbor let the team in to do the job. She said they were friendly, pleasant, and professional. She was pleased with the job. They also found a gas panel that needed sealing and took care of it. I couldn't tell they had been here when I finally did arrive home. All was clean. Thank you for great service.
Mr. Richardson and his apprentice came out to inspect and clean my chimney. They were on time, the communication was good and they were done in about 20 minutes.
After having another company come out and inspect three fireplaces, we were told and convinced that we would burn the house down if we attempted to use the fireplaces. Fortunately, Mr. Richardson was referred to us by a gas log company and we were truly impressed. His receptionist was courteous,and professional and he arrived at the exact scheduled appt. time. All of the fireplaces are in perfect shape and there is no need to do any repair! Wow, he saved us at least $12,000 if we had listened to the first guy. It goes to show that it pays to get a second opinion.
When we had our fireplace inspected by another company, the verdict was "you need to reline that chimney for $3500 - $3000 if you act TODAY!" 2 years later with no fireplace we looked at Kudzu and saw folks mentioning that this scam was going on all over town. Mr. Richardson came to check the fireplace after sending a written reminder (thanks!) and gave the fireplace a clean bill of health. There is a little finishing and detail work to be done, but Mr. Richardson told us that the work isn't so critical that it has to be done at once so we'll wait until spring and enjoy our fireplace on this crisp snowy day. If it wasn't for Mr. Richardson, we'd still be sitting here with a cold hearth and no way to roast marshmallows!
Honest, prompt, fairly priced! I called and ask for quote for three chimney's to be inspected and cleaned. I setup an appointment after checking his rate against competitors and reading reviews here. He called, as requested, before he came and was on time. He inspected all three chimneys and told us only one needed cleaning. He could have easily charged us for all three and we'd never known the difference. Impressive given some of the nightmare's I read about on here with service companies trying to convince folks they needed MAJOR repairs. Great experience. Can't say enough.
A friend referred me, since he knew I needed a chimney sweep. The woman who made my appt. was friendly and efficient, and the folks who provided the service were helpful. I definitely recommend to anyone in need of chimney repairs.
They were a pleasure to deal with. Came when they said they would. We had just moved into a new house and wanted the chimney cleaned and inspected. Mr. Richardson took one look at it and said there was absolutely no need to clean it. The inspection turned up a couple of very minor issues, which he was able to fix right then and there. No waiting for parts/supplies. Cleaned up and very respectful of our home. Highly recommended.
Mr. Richardson did an excellent job, quickly a problem that could have been a much more expensive issue and a safety hazard as well. Without his diligence and perceptiveness, we could have had a very serious situation.
Mr. Richardson is prompt, courteous, honest, hard-working and professional. We had a tree limb hit our chimney. Another company came out and told us there was $5000 worth of damage. I called A Certified Chimney Sweep/Mr. Richardson for a second opinion because of the high estimate from the other company, the stellar ratings of A Certified Chimney Sweep/Mr. Richardson, and my suspicions about the other company. Mr. Richardson inspected our chimney, replaced the chimney cap and damper, and did some mortar work on the interior. He advised that the damage allegedly found by the other company simply was not there. Don't make the same mistake I made - save your time and money by calling A Certified Chimney Sweep first!
They arrived on time,charge the quoted price,cleaned up any mess. I would highly recomend this company
Not only was the guy on-time (very important to me) but he didn't charge me the price quoted. Because our chimney's were cleaner than I thought, he only charged me the minimum fee. We're new in our house and I was relieved to have the chimney's inspected by a professional. Now we can enjoy nights by the fire in piece.
What a great company! From the first phone call to the end product, just a joy to deal with. Extremely nice people and excellent service for the right price - what more could you ask for? Dont' hesitate to hire these folks.
We are very pleased with the service we received from Mr. Richardson, dba A Certified Chimney Sweep; they answered the phones well, gave a clear quote, confirmed the visit, did a great job and then made sure we were happy; the quote was also less than some others who either did not follow up or appeared to be fly by nighters. Good job!
Mr. Richardson was on time, professional, personable and skillful. You'll be very satisfied if you use A Certified Chimney Sweep.
they were on time, professional, and knowledgeable.
Mr. Richardson came out when he said he would, cleaned my very dirty fireplace and chimney, gave me advice about gas logs, and told me something about operating the damper to avoid future problems. Very professional -- I am a satisfied customer!