Boutte Tree Inc

Boutte Tree Inc Landscape Architects & Design
2144 Bolton Road Northwest 
Atlanta, GA 30318
Phone: (404) 935-5780
Fax: (404) 799-8661
Email: Email this business
Website: www.bouttetree.com
Boutte Tree Inc Boutte Tree Inc : Landscape Architects & Design, Atlanta, GA



Review
Reviews: 1

Posted on 2/1/2013

Anxiety Free
Crew was awesome, very careful to make sure no limbs fell on my house. Clean up was perfect!! Recommend you use this company
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AFL
Reviews: 10

Posted on 3/12/2014

Sick tree diagnosis
Some of the privacy evergreens at the back of my property had started to die. I wanted to get a diagnosis so that we could save them if possible. I called Boutte Tree because I had used them a year ago to get a quote, so I knew they had licensed arborists on staff. Mark was professional and knowledgeable. He told me to clear out the leaf cover so the ground could dry out--apparently my trees don't like too much moisture--and to remove two of the more diseased trees. I appreciated the professional diagnosis, and was grateful it was something I could do myself, rather than an expensive fix. We'll see if his advice does the trick, but for now, I am very happy.
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Reviews: 1

Posted on 1/27/2014

Highly Recommend - great people to work with
We wanted to remove a very large pecan tree and raise the overall canopy of other trees in our backyard. Everyone at Boutte was very professional from start to finish. You cannot go wrong with Boutte if you need tree service done the right way with no worries and surprises - Highly recommend and would use them again in future. JW of Atlanta, GA.
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Boutte Tree Inc replied on 01-27-2014
Wow thanks for the great review! We always try our best to make each and every customer happy! We look forward to the chance to serve you again in the future. - Jessa Boutte
Reviews: 3

Posted on 1/26/2014

Retracting Poor Review
I made an error in my earlier review. I initially posted that an estimate had never been sent after 3 weeks. I immediately received a call after posting my negative review on Kudzu, and learned that the estimate had been sent within a day or two of the estimators visit via email. The email was filtered to my spam folder (still unclear why my email server did that), so I never saw it.

I do apologize to Boutee for the initial negative review (fortunately it was only up for a few hours before writing this retraction). That being said, they might not have lost my business this time if only someone would have followed up with a phone call after receiving no response from me via email. This is why I gave only 2 stars for service. I don't know of their quality or value since they never did work for me, but kudzu requires ratings, so i give them what most others have (out of fairness).
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Boutte Tree Inc replied on 01-27-2014
Update to owner's reply: Hi again, I tried to call you again, I am so sorry to be annoying in any way, but I did want to reach out to you and let you know that I spoke with our salesperson Mark about the lack of follow up and he was able to produce his paperwork notes showing that he left you a follow up voicemail on January 16th. Although it would have been better for him to keep trying until he was able to talk to you, I do believe him that he left the message. ORIGINAL REPLY FROM OWNER: Hello there Briesach, Jessa Boutte here. I just received a notification about this review and immediately looked into it. I can see that we did indeed email you a proposal on January 8th. Is it possible that it entered your junk mail box? I just left you a message about this and I hope that you will return my call and we can hopefully get to the bottom of this. I am so sorry that you felt overlooked. We will have a discussion with your estimator about why you never received a follow up, however, he did indeed send you a proposal. I am guessing that it is simply in your junk folder. Would you mind checking for us? Thank you. Please call my cell when you can. Jessa Boutte 404-978-5557
Reviews: 1

Posted on 12/22/2013

Great Job
I used Boutte to trim up the canopy of heavy trees all around my house. They did a really great job. Absolutely no problems. Very professional, cleaned everything up and made sure we were happy. Will use from now on. Very competitive om pricing as well.
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Reviews: 3

Posted on 12/20/2013

These are the tree care folks you should call.
Thoughtful consideration for the trees, great communication, clean and careful work; Boutte Tree. What more can you ask for when working with trees around your home and family.
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