You can renew your home, refresh your carpet, and upholstery with Fiber Care of Atlanta, satisfaction guaranteed! Fiber Care of Atlanta is owned and operated by Brian Kirby. With more than two decades of experience cleaning in the Atlanta area, you are guaranteed a great cleaning by professional technicians. There are no added charges, what we say is what you pay! Quotes are available by phone and/or onsite inspection, with weekend and evening appointments available.
Carpet, area rug.. and upholstery cleaning: If you think your carpet has passed the point of no return because of dirt, discoloration or damage, think again. Dirt and stains are no match for Fiber Care's high heat truck-mount steam cleaning and its range of environmentally safe cleaning agents. Their techniques are endorsed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the international organization that sets the industry standards for cleaning and restoration. By adhering to strict principles, your carpet, rugs and upholstery get the best treatment. Beyond looking good, this service also leads to a generally cleaner home and enhanced air quality. Fiber Care also offers a special carpet protector product (made with Teflon technology) and deodorization treatments.
Carpet repair: Replacing the carpet in your home is expensive and disruptive to your daily routine. Fiber Care's repair services could be the ticket to refreshing your carpeting. With the help of these experts, damaged from burns or water, snags, tears, waves or buckles will disappear! Fiber Care's re-stretching and seam repair can help if your carpet was installed incorrectly and now shows any misalignment. It can also prevent further damage and wear.
Hard-surface flooring and grout cleaning: If you have ceramic tile, travertine, granite, marble or slate, traditional cleaning methods may not have been successful. Dirt gets trapped in the pores of the tile and grout, making it almost impossible to remove yourself. Fiber Care can blast away those contaminants and also apply a sealer that protects against mildew and staining for up to 2 years.
Around-the-clock water-damage emergency service: Nothing kills carpeting, wood floors and furniture like water from flooding or leaks. If you have a water-damage emergency, Fiber Care of Atlanta can help, any time of the day or night. Acting quickly can save your flooring and also help protect the structure itself from additional damage. If you experience water damage, call Fiber Care immediately.
Your home is your most valuable investment. At Fiber Care of Atlanta, we recognize this and promise you the highest standard of cleaning and preservation for your carpets and upholstery. We are so certain you?ll be pleased with our service that we offer a 100% money-back guarantee on our work. Call us today!
2012, 2013, 2014
Fiber Care is licensed by Cobb County and we carry a commercial liability insurance policy. The owner's name is Brian Kirby. Fiber Care is a certified firm with IICRC which is our trade organization. Brian has over 30 years in the cleaning business. Brian is currently certified by the IICRC in Carpet Cleaning, Upholstery and Fabric Cleaning, Water Damage Restoration, Carpet Repair & Reinstallation.
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[PDF] Test Your Carpet I.Q.
We use all environmentally safe cleaning agents. All of our green products are safe for pets and children. We leave your carpet clean and residue free reducing the opportunity of wick back problems. The carpet will dry fast and soft to the touch. We use all the cleaning principles endorced by the IICRC.
Brian and his crew are simply put excellent to work with. We have used them on several occasions for carpet and tile cleaning. They have always provided timely, professional services for a reasonable... price. We recently awoke to find water running in our upstairs bathroom. Water was in the upstairs flowing into our den from the ceiling and then down into our finished basement. Brian was at our house with fans and dehumidifiers within a very short time. Without his help our damage would have been extensive. Now all is dry, carpets repaired and stretched perfectly. You cannot find a better carpet repair and cleaning service then Fibercare. Thanks Brian!VIEW MORE »VIEW LESS »
Pipes busted, floor was a mess, and the padding had the house smelling really bad. Was contacted by Brian early next morning to come out and start to work on resolving the problem. Everything was... fixed replaced like it never happened and the two workers he sent out were nice and very informative. I cant remember the first guys name but I know Daryl came on the last day. Was very pleased and thankful for the service.VIEW MORE »VIEW LESS »
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The technician, Mario, arrived on the dot of the appointed time, protected all surfaces (corners, hardwood floors), and cleaned and deodorized the traffic areas of 3 bedrooms. The carpets look like new!
Lynn, Thank you for taking the time to post for us. Mario is a great guy with a work ethic that is very refreshing!! In this day and time it is certainly a challenge to hire and employ someone who is not scared of working. I am very proud of him and his desire to always put our clients first. Please call us again as the need arises. Brian
Brian from FiberCare was excellent to work with and helpful in his recommendations for grout and carpet cleaning. My carpets look just fantastic now, and my bathroom tile looks brand new. That's saying something for tile that is over 12 years old. I truly can't say enough good things about the quality of the work and service.
Sophia, We appreciate your most kind words! Yes many folks don't know how we can work miracles with their tile and grout lines. As years of dirt and oils build up in the grout lines, it really requires the alkaline presprays and solvent additives that we have to breakup and loosen the soils in the grout lines. Then the powerful 240 degree water combined with 1200 PSI of cleaning power will make the most challenging grout jobs a success! Thanks again for letting consumers know about your expereience with Fiber Care of Atlanta. Respectfully, Brian
I recently had Fiber Care to clean my carpets and also do Upholstery Cleaning and they did a fantastic job! I got some quotes on Tile & Grout Cleaning & Sealing. Intend to have Fiber Care do this. I would recommend them to all my friends! They are professional and do an excellent job!! Lucy Sargon
Lucy, It was such a pleasure to work for you! Thanks for posting a review for us and we look forward to working with you again in the near future! Your referrals are very much appreciated... please keep them coming! Brian
I hired this company to clean my carpet, stretch one room and clean (2) linen club chairs. They did a wonderful job. I was impressed with the time put into making sure that all marks/spots were removed. The carpet appeared brand new once they were finish. The chairs looked as though they never had a single spot on them. Thank you! Great price, awesome job.
The guys that came out were extremely professional and efficient, I would definitely use this company in the future!
Thanks for your posting as I know how valuable your time is. We look forward to working for you again! Thank you, Brian
Because my three year old carpet had not been installed properly, it had terrible wrinkles everywhere! I thought it was hopeless and that I would just have to live with it or replace it. Thanks to Fiber Care the carpet was power stretched and cleaned and looks wonderful. I couldn't be happier.
I posted the review titled "Beware the bouncing prices". In response to that post, the owner posted a query as to why I didn't call and discuss my concerns. I DID. The woman who answers the phone (Carol?) was quite offended that I suggested that an adjustment for the carpet that hadn't been cleaned. The owner finally did return my call, almost a week later. By then, I felt that my business wasn't valued so I just let it drop. Sorry, but I stand by my post. My first experience with your company was wonderful, the next two experiences -- a disappointment.
This must be a another competitor. A customer would have called me as a listed my cell phone number on my response to their first post. Carol is not just an employee, she is family. Therefore she takes her responsibilities very serious! I keep notes on any complains and to date I have not spoke to any clients saying we charged them for a rug that we did not clean. If we get a client that is unhappy with our services....which is very very rare, I always call the client and resolve whatever issues there may be. We are human and we do make mistakes...We always make every effort to resolve the problem! So please if this is a client once again I would appreciate a call at 404-406-4806 and allow me the opportunity to resolve the problem.
These are really nice people and I must say the first time they cleaned my carpets, they looked like new. I was thrilled. The second time was okay, but it was clear the same care hadn't gone into the job as areas that had come clean a few months earlier now showed distinct remaining dinginess . On this visit, I was charged for throw rug that they didn't clean, and when I called to ask for an adjustment, the woman got very defensive. So I ate the difference. The third time, the price jumped from $260 to $360 for the same job, within just a few months. They're good at what they do, but I can't get past feeling like they just make up the price depending on whether your house looks like you can afford to pay up or not.
I am wondering why this client did not call our office and mention that they felt like they were over charged or that the cleaning was not as good as what we have done for them in the past. Our prices have not changed in 3 years. I personally guarantee all of our services to our client's 100% satisfaction. Always have had this guarantee and always will! If someone does not tell us that they are unhappy for any reason, then they dont give us the opportunity to resolve the problem. I would encourage this client to call me on my cell phone at 404-406-4806 and discuss their concerns. As always i will go above and beyond to make sure that they are happy. I could never have built this business on anything less than a happy and extremely satisfied customer base. Read thru all of reviews and you can see that our clients voice very clearly that if want the BEST carpet cleaning company....Call Fiber Care!! Super deep cleaning from certified technicians trained to professionally clean all your fine textiles.
I liked the service done by Mario and Brian and they provide an amazing warranty on their work. I am planning to use them definitely next time. Thanks
Got out stains I thought were permanent. I have used several cleaners in the Woodstock area and none have come close. The previous cleaning the guy was racing to get done, they took the time to do it right. Will continue to use and recommend their service. I am pretty darn picky, and I have no hesitation to recommend them to anyone.
I called @ 5pm and needed my carpet cleaned the next day and Fiber Care was happy to oblige! They got the spots out and the carpet was dry within a few hours! They were knowledgeable and helpful!
From the owner Carol to the technician Mario who cleaned our carpets, they made sure we were happy from start to finish. The cleaning was spectacular. We had alot of pee spots from 3 little dogs. No longer and any odor from the pet urine is completely gone. Mario was our technician and he was GREAT! His entire objective was giving us the best job possible. They understood we were on a budget and worked with us, but DID NOT compromise the quality of work. There are many carpet cleaning companies out there but these guys are the real deal! Thanks Carol and Mario!
We hired Fiber Care to clean a lightly soiled carpet. After their first visit, our carpet was left with huge ugly stains in several places. They came back, removed some of those stains and left others. As time goes on, more and more stains that were not on the carpet to begin with are showing up. I would absolutely NOT recommend this company.
Fiber Care always provides all our clients with a 100% satisfaction guarantee. We would encourage this customer to call us and give us the opportunity to resolve the problem. We strive to always provide the very best cleaning and value for each of our clients! Its very difficult to resolve a problem if the customer will not call us and tell us that they are dissatisfied.Please call Brian directly at 404-406-4806.
Brian came in on a Saturday and did almost the entire house in 3 hours. He did an excellent job while explaining the process and giving us little tips along the way. I would recommend Fiber Care and already have to a couple friends. Thank you!!
I have used this company for years now and they always do a Fantastic job. I have pets and my carpet looks like new when they are finished, also they always go above and beyond and do extras for their customers which is rare these days. I always ask for Mario, he is wonderful but they all are!! I cant say enough good about them, they are a trust worthy, very professional company! Give them a try you WON"T be disappointed:))
We have older carpet and 5 large dogs and I thought they could clean it up a bit, but they exceeded my expectations!! Carpet looks and smells wonderful! Mario called to advise his arrival and was right on time. He was professional courteous and worked so hard to make sure everything was just right. Thank you Fiber Care. Consider us regular customers going forward.!! Appreciated the 20% off coupon too!!!