Fiber Care of Atlanta Carpet & Upholstery Cleaning

Fiber Care of Atlanta

(770) 924-2440 www.fibercareatlanta.com »

680 Wolfs Bane DriveAcworth, GA 30102   map »

Business overview

You can renew your home, refresh your carpet, and upholstery with Fiber Care of Atlanta, satisfaction guaranteed! Fiber Care of Atlanta is owned and operated by Brian Kirby. With more than two decades of experience cleaning in the Atlanta area, you are guaranteed a great cleaning by professional technicians. There are no added charges, what we say is what you pay! Quotes are available by phone and/or onsite inspection, with weekend and evening appointments available.

Carpet, area rug.. and upholstery cleaning: If you think your carpet has passed the point of no return because of dirt, discoloration or damage, think again. Dirt and stains are no match for Fiber Care's high heat truck-mount steam cleaning and its range of environmentally safe cleaning agents. Their techniques are endorsed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the international organization that sets the industry standards for cleaning and restoration. By adhering to strict principles, your carpet, rugs and upholstery get the best treatment. Beyond looking good, this service also leads to a generally cleaner home and enhanced air quality. Fiber Care also offers a special carpet protector product (made with Teflon technology) and deodorization treatments.

Carpet repair: Replacing the carpet in your home is expensive and disruptive to your daily routine. Fiber Care's repair services could be the ticket to refreshing your carpeting. With the help of these experts, damaged from burns or water, snags, tears, waves or buckles will disappear! Fiber Care's re-stretching and seam repair can help if your carpet was installed incorrectly and now shows any misalignment. It can also prevent further damage and wear.

Hard-surface flooring and grout cleaning: If you have ceramic tile, travertine, granite, marble or slate, traditional cleaning methods may not have been successful. Dirt gets trapped in the pores of the tile and grout, making it almost impossible to remove yourself. Fiber Care can blast away those contaminants and also apply a sealer that protects against mildew and staining for up to 2 years.

Around-the-clock water-damage emergency service: Nothing kills carpeting, wood floors and furniture like water from flooding or leaks. If you have a water-damage emergency, Fiber Care of Atlanta can help, any time of the day or night. Acting quickly can save your flooring and also help protect the structure itself from additional damage. If you experience water damage, call Fiber Care immediately.

Your home is your most valuable investment. At Fiber Care of Atlanta, we recognize this and promise you the highest standard of cleaning and preservation for your carpets and upholstery. We are so certain you?ll be pleased with our service that we offer a 100% money-back guarantee on our work. Call us today!

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Specialized Cleaning

  • Flood & Water Clean-Up
  • Mildew Removal
  • Pet Stain & Odor
  • Repair Bleach Spots
  • Spot Removal

Service Area

  • Acworth
  • Alpharetta
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Cleaning Methods

  • Child & Pet Safe
  • Dehumidifiers
  • Dry Cleaning
  • Drying Systems
  • Fast Drying
  • Hot Water Cleaning
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • PH-Balanced
  • Protectants
  • Rotary Process
  • Soft Water Cleaning
  • Steam Cleaning
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Cotton Carpets
  • Fine Fabrics
  • Oriental Rugs
  • Silk Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Appraisals
  • Carpet & Rug Protection
  • Carpet Or Padding Installation
  • Carpet Repair
  • Carpet Stretching
  • Commercial Cleaning
  • Emergency Service
  • Equipment Rental
  • Estimates
  • General Cleaning
  • Insurance Work And Billing
  • Pick Up & Delivery
  • Static Control

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Fiber Care is licensed by Cobb County and we carry a commercial liability insurance policy. The owner's name is Brian Kirby. Fiber Care is a certified firm with IICRC which is our trade organization. Brian has over 30 years in the cleaning business. Brian is currently certified by the IICRC in Carpet Cleaning, Upholstery and Fabric Cleaning, Water Damage Restoration, Carpet Repair & Reinstallation.

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1997

Documents

[PDF] Test Your Carpet I.Q.

Green Credentials

We use all environmentally safe cleaning agents. All of our green products are safe for pets and children. We leave your carpet clean and residue free reducing the opportunity of wick back problems. The carpet will dry fast and soft to the touch. We use all the cleaning principles endorced by the IICRC.

Languages Spoken

  • English
  • Spanish

Reviews

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Simply the Best, 1/23/2015

Brian and his crew are simply put excellent to work with. We have used them on several occasions for carpet and tile cleaning. They have always provided timely, professional services for a reasonable... price. We recently awoke to find water running in our upstairs bathroom. Water was in the upstairs flowing into our den from the ceiling and then down into our finished basement. Brian was at our house with fans and dehumidifiers within a very short time. Without his help our damage would have been extensive. Now all is dry, carpets repaired and stretched perfectly. You cannot find a better carpet repair and cleaning service then Fibercare. Thanks Brian!

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Great Service, Awesome Job, 1/20/2015

Pipes busted, floor was a mess, and the padding had the house smelling really bad. Was contacted by Brian early next morning to come out and start to work on resolving the problem. Everything was... fixed replaced like it never happened and the two workers he sent out were nice and very informative. I cant remember the first guys name but I know Daryl came on the last day. Was very pleased and thankful for the service.

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Videos & Photos

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Video (1 video)

  • 2

Photos (34 photos)

  • This was a rental home we cleaned. I think they worked in a restaurant
  • Rx-20 rotary machine
  • Cleaned with the Rotovac sys.
  • Rotovac Cleaning System
  • Wow!! That looks clean!
  • Truckmount Equipment
  • Sizzling heat from a powerful truckmount will make it look like new!
  • Wow Thats some serious cleaning! We make sure that every job is done to perfection
  • Very soiled carpets needs more than a wand cleaning carpet
  • Severe soiling is most certainly defeated by the drimaster rotary cleaning system!
  • Powerful rotary steam cleaning that is most effective in removing deep down soil.
  • Re-stretching is the remedy for buckled or wavy carpets.
  • Deep Down Cleaning From Dri-master Technology
  • Oriental Rug Cleaning - Submersion or Surface Cleaning
  • Super Heated Truckmount Cleaning for the most challenging jobs!
  • The tile looked like this when we arrived.
  • This is what it looked like after Fiber Care power cleaned the grout lines.
  • The kitchen floor looked amazing after we finished cleaning and sealing it!
  • Bathroom floor after cleaning and sealing
  • Bathroom floor before we applied a prespray to the grout lines.
  • We found this in a client's basement!
  • Kitchen floor extremely soiled from a high usage kitchen.
  • This is what the high volume kitchen floor looked like after we cleaned it.
  • Bathroom floor before we cleaned
  • Bathroom Floor after we cleaned

Linked Review

lynndw

Reviews: 1

Best carpet cleaning!

The technician, Mario, arrived on the dot of the appointed time, protected all surfaces (corners, hardwood floors), and cleaned and deodorized the traffic areas of 3 bedrooms. The carpets look like new!

Fiber Care of Atlanta replied on 04-04-2013

Lynn, Thank you for taking the time to post for us. Mario is a great guy with a work ethic that is very refreshing!! In this day and time it is certainly a challenge to hire and employ someone who is not scared of working. I am very proud of him and his desire to always put our clients first. Please call us again as the need arises. Brian

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KM_ATL

Reviews: 9

Very Happy with Job Done!

Cleaner arrived on time, accurately estimated how long he would need, was courteous and professional. I've not had a problem, to date, with Fiber Care. Hence why I refer to friends and am a repeat customer!

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AOP330

Reviews: 1

Excellent Work and Very Professional

I had my carpets stretched by Fiber Care. I had numerous ripples and bulges in my carpet and they smoothed them right out and made the carpet look great. The estimate was fair and was the same as the final price. No surprises. Very professional, prompt and great work. Highly recommended.

Fiber Care of Atlanta replied on 01-09-2011

Thank you for your most kind review! I know without a doubt that you are glad that you can put away your surf board as the waves in your carpet have gone out to sea permanently! Now the carpet looks as it should and boy does it fell great when you walk over it! Most carpet cleaners that do re-stretching will not use full room power stretchers. They use a knee kicker or a mini re-stretcher and these tools are not able to pull the carpet enough to solve the problem for good. The full room stretcher is the only way to properly pull the carpet and get it tight enough so it will never buckle up again. Thanks again for posting a review and we look forward to cleaning your carpet and maintaining it every year with the hope that you will get many years of use out of it. May the new year bring you much prosperity and many blessings! Thanks Brian Fiber Care of Atlanta

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jenhere

Reviews: 7

Could Have Done Better

I am curious when the other reviewers posted... was it immeadiately after getting their carpet cleaned? If so then I would say they were accurate. We thought Brian and Mario were great guys and did a great job. Three weeks later...everything looks the way it did before. All the old stains are back and we feel like we are out over $800. We could have went with the cheap guys and gotten the same result, but the reviews on here made it seem worth the money. You get what you pay for, right? Not so here... *Note: We did ask them to come back and fix some stains- they sprayed it with a bottle, blotted with towels and left. The stains are back. Great Guys, Not So Great Quality. **NOTE: Brain called me about the review and has asked to come back and reclean/work on the stains. I will post after but I appreciate the customer service.

Fiber Care of Atlanta replied on 01-04-2011

Fiber Care has always guaranteed 100% customer satisfaction! I would encourage this customer to call us and schedule a anaylsis of the spots that are returning after the cleaning. Generally speaking the spots that always give us trouble are pet urine stains that remained in the carpet for an extended period of time and this allowed the contamination to soak into the carpet pad. In these situations we can flood clean these areas or real severe pad contamination, simply replace the pad and clean and treat the carpet backing. We strive to provide the highest level of quality cleaning and customer service in the industry. I would strongly encourage this client to call us and schedule an appointment for us to evaluate and test for pad problems. Carpet cleaning cleans only the surface of the carpet fibers and if the issue lurks deep in the carpet backing or pad then normal cleaning will never solve the problem. Fiber Care can remove the pad and replace it and that will solve the returning stains problem. By the way, when we reservice, we dont blot up spots with paper towels. Since we have not received any call from this client regarding this issue, I'm wondering why this review was posted without giving Fiber Care a chance to correct or at least access the complaint. Thanks Brian - Fiber Care office # 770-924-2440

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charliebmw

Reviews: 12

Did a quick good job

Cheap to do. They cleaned everything perfect and let me stay at home while it was done. Just average in some areas though. OMG

Fiber Care of Atlanta replied on 01-04-2011

I am really puzzled as to which one of my clients this could be. This review is so vague, I am not sure I understand what the client's complaint is? We Guarantee customer satisfaction! Please call us and allow us the opportunity to discuss the job and retreat or reclean the areas in question. Thank you! Brian Fiber Care 770-924-2440

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akcnarf

Reviews: 4

no complaints!

Mario was on time, friendly, and did a great job. I will use them again and refer them to others. I am glad I used them.

Fiber Care of Atlanta replied on 01-04-2011

Thank you for choosing Fiber Care! We always try hard to achieve the highest level of client satisfaction! Mario is the best technician that I have ever had the pleasure of working with. He really loves his job and is very conscientious when it comes to doing a job right! Fiber Care is very fortunate to have on board such a fantastic individual! We look forward to working for you again in the near future. I also appreciate you taking the time to post a review for us. Happy New Year! Brian - Fiber Care 770-924-2440

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tealmillercat

Reviews: 2

Great work , great price!

Professional, prompt, respectful...all these words accurately describe Fiber Care! I have scheduled 3 different times over the last few years. 2 of the times everything went perfectly, and the one time that Brian was so busy that he couldn't make it to my home on time, he called in a trusted friend who did great work and honored Brian's price! Everyone was happy...and I've been happy each time I have used Fiber Care. Even referred them to my mom. She was pleased too!

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Lindahcpa

Reviews: 5

Outstanding Service

I read the reviews for Brian 3 years ago and decided to try him out on our aging, pet-stained carpet. We could not believe the results he got and have had him back each year since. He gives phenomenal service at a great price. You can't go wrong with him.

Fiber Care of Atlanta replied on 01-04-2011

Linda- Thanks so much for your kind words. It sure makes it all worthwhile when someone takes the time to post comments about their experience for others to read and contemplate which company will do the best cleaning job for them. Kudzu is such a great consumer forum! I wish I had thought up this great concept! Thanks again for allowing us to serve you!! Brian

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Shelly30

Reviews: 3

Love them!

Great company,I would use them again. They came on time to my house and are very friendly. I am very happy with the job done.

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dsegell

Reviews: 1

Best Experience with carpet cleaning EVER!

Fiber Care made our old carpet look and smell brand new & removed all the stains! Great people, thanks!

Fiber Care of Atlanta replied on 12-04-2010

Debbie Thank you so much for your review! Fiber care has been cleaning for your family for at least 10 years. Its clients like yourself that make our job such a pleasure. Thanks again for taking the time to post a review for us! Brian

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netuser

Reviews: 4

Professional, honest, and NO hidden fees

I needed carpet stretching and cleaning in my recently purchased house before I moved in. I got quotes from several highly rated Kudzu vendors for the entire house (11 areas). Brian was prompt for our appointment(s) and negotiated his quote so that it beat all the competition. And, he promised and delivered NO hidden fees, or bait-and-switch tactics like I had experienced in the past with another, not so savory local carpet cleaner (Pro Carpet). He and Mario did a great job, and the carpets look really nice in the entre house. Brian cleaned up a soiled area that other cleaners said that they might not be able to. The only minor spots that remained were ones that he said in advance might not come up completely. And those look much better than they did. Brian has a "rotary" cleaner that MUST clean better than the "wand" cleaners that all the others use. It is obvious that Brian is hard working and honest, and constantly stives to please every customer as much as possible. Most important, my wife was pleased! Highly recommended!

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bluechipjr

Reviews: 5

Outstanding results, fabulus crew !

Eric and Sean did a fantastic job. Carpet looks brand new, all stains vanished. These trustworthy men are welcome in my home anytime. I even subjected Sean (Florida State fan)to wearing my Gator beads - customer is always right :) Fiber Care is an outstanding company and I higly recommend their services. You will not be dissapointed!

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SmyrnaFam

Reviews: 1

Great Experience

Brian and Mario came last week to clean all the carpets in our house. We had some mud down in the basement from the dog, and they spent extra time scrubbing it until it looked like new. They were early for the appointment, very polite, careful with the furniture, and did a great job on the cleaning. They explained the process and made sure I had some stain spotter on hand before they left. I also had them clean the tiles and grout in the laundry room, and it looks fantastic. They even sealed the grout at no extra charge. The estimate I had gotten over the phone was accurate as well. We had used Stanley Steemer in the past, but never will again after using FiberCare. We will be repeat customers, no doubt.

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BurkeD

Reviews: 1

Efficient, Timely, and great customer service!

Sean and M. came by to do two rugs for me today. They were extremely friendly, explained everything they were doing, and were very efficient. This was my first experience as a home owner getting carpets cleaned and it was great. The price was reasonable and I would highly recommend!

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debba48

Reviews: 14

WOW

These people, Brian and Mario, do the best carpet cleaning I've ever seen. I had a trouble spot where the stain kept reappearing after a regular cleaning. Instead of just going over the spot as a regular cleaner would do, they "flood" the area with the spot remover stuff, then use a super-suction gadget which gets the dirt from deep down in the carpet. I was impressed with that aspect of the cleaning but the really wonderful part of the visit was that they were able to clean the original bathroom floor and wall tiles in my 1950s ranch house. The grout is clean, the wall tiles sparkle and I am one happy homeowner. I had used the same highly reviewed carpet cleaner I'd also found on Kudzu. They did good work, but I decided to use this one for a change, and I'm glad I did. I can't imagine another company doing a more thorough cleaning. Also, Brian was so nice to give me hints for caulking and grouting the areas that I wanted to do myself. Very good value for the dollar. Actually, the carpet and oriental rug cleaning (without the tile and grout cleaning) was $60.00 cheaper than the price the other cleaner quoted. The lady who makes the appointments is very pleasant and helpful as well. All in all, they are about the most perfect service provider I've encountered in a long, long time.

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Zoblots

Reviews: 11

Excellent Steam Cleaners

Brian and Mario came to our new house yesterday to steam clean the berber carpet in the basement. Both gentlemen were extremely polite and Brian even fixed a small problem I had with my AC unit while he was there (at no extra charge). They were very thorough with the cleaning process and the carpet looks brand new. I will use them again!

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This was a rental home we cleaned. I think they worked in a restaurant